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# Other Casinos #: Wunderino Slot Master Of Books Unlimited frozen before start of free spins On 15€ stake

Topic created on 04th Jan. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,413
Daywalker

Wunderino Slot Master Of Books Unlimited frozen before start of free spins On...

4th Jan. 2021, at 02:21 pm CET#1
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Hello dear community,

the following happened to me today at the online casino Wunderino I deposited 250€ and played the slot Master Of Books I started with 2€ bet got free spins and account balance var then at 400€ thereupon I increased my bet to 4€ per spin got again free spins and gewnn again what account balance thus lay at 730€ now I thought me Risk I still a little and decided to spin 10€ per spin the unbelievable I got 3 times free spins on the bet of 10€ which paid me not much around the 300-400€ again and again so my account balance was back at 800€. Now I was first p**sed because he has brought nothing great to risk something even higher and turned 15€ per spin incredibly came 3 books and I was speechless now I wanted to start the free spins and it went nothing more screen was frozen you could press nothing more etc I made sicherheithalber a screenshot because I have gambled on the cell phone after 5 minutes waiting I refreshed the page and what happened the worst of the worst my free spins were gone and my account balance was at 923 € and the free spins came at 293 € where the books are in.
I was very disappointed and also really angry because how often does it happen that you play so high and you also get free spins on such a high bet? Has this ever happened to anyone what can I do now? who can help me? I wrote to the support in Live Chat they told me I such me on and log off cookies delete etc and if the free games do not come then me again report and it will be forwarded to the developer! What is this please how should I proceed now ? now it is with this slot at each verlängerem of the free spins the game opens the next symbol and you can get up to 10 symbols like in legacy of dead what if he had opened 5 symbols or more after the sum her it has paid from the amount her 520€ what then had more on my account balance and had after the restart of the game 923€ on it but I have had no chance to win higher that it could have extended etc who can help me further where can I complain etc please for quick feedback from you thank you in advance!!

This post has been translated automatically

DerHamburger87
Top Member

Wunderino Slot Master Of Books Unlimited frozen before start of free spins On...

4th Jan. 2021, at 03:11 pm CET#2
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Daywalker wrote on 04.01.2021 at 14:21: Hello dear community,

the following happened to me today at the online casino Wunderino I deposited 250€ and played the slot Master Of Books I started with 2€ bet got free spins and account balance var then at 400€ thereupon I increased my bet to 4€ per spin got again free spins and gewnn again what account balance thus lay at 730€ now I thought me Risk I still a little and decided to spin 10€ per spin the unbelievable I got 3 times free spins on the bet of 10€ which paid me not much around the 300-400€ again and again so my account balance was back at 800€. Now I was first p**sed because he has brought nothing great to risk something even higher and turned 15€ per spin incredibly came 3 books and I was speechless now I wanted to start the free spins and it went nothing more screen was frozen you could press nothing more etc I made sicherheithalber a screenshot because I have gambled on the cell phone after 5 minutes waiting I refreshed the page and what happened the worst of the worst my free spins were gone and my account balance was at 923 € and the free spins came at 293 € where the books are in.
I was very disappointed and also really p**sed because how often does it happen that you play so high and you also get free spins on such a high bet? Has this ever happened to someone what can I do now? who can help me? I wrote to the support in Live Chat they told me I such me on and log out cookies delete etc and if the free games do not come then me again report and it will be forwarded to the developer! What is this please how should I proceed now ? now it is with this slot at each verlängerem of the free spins the game opens the next symbol and you can get up to 10 symbols like in legacy of dead what if he had opened 5 symbols or more after the sum her it has paid from the amount her 520€ what then had more on my account balance and had after the restart of the game 923€ on it but I have had no chance to win higher that it could have extended etc who can help me further where can I complain etc please for quick feedback from you thank you in advance!!

If I read it correctly, your account balance at the time of the free spins was 293 euros. After you left the game, you had a balance of 923€.that is, the free spins have brought you around the 630 euro.

Therefore, everything is correct and the win of the bonus was credited to you
Some providers do not store the free spins. This means that you will not see them visually when you close the game

The total win from the bonus is fixed before the begin of the free spins, which means that you would have only seen the visual win based on the bonus
There is nothing you can do, because everything was correct

But as the chat said it often brings what cookies and cache to delete, probably just your phone / PC / browser has hung up before the start of the free spins.
But it would not have changed anything in the win, you have not seen how the above 630 € came about, but the result is the same

This post has been translated automatically

Daywalker

Wunderino Slot Master Of Books Unlimited frozen before start of free spins On...

6th Jan. 2021, at 10:18 pm CET#3
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Ok thank you for your explanation now there is update and the whole duch the casino was forwarded to the game developer and checked and it is exactly as you described it have the free spins unfortunately or rather annoying on the bet of 15€ only paid so little unfortunately

greetings daywalker

This post has been translated automatically

gamble1
Icon

Wunderino Slot Master Of Books Unlimited frozen before start of free spins On...

7th Jan. 2021, at 06:46 am CET#4
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Daywalker wrote on 06.01.2021 at 22:18 clock: Ok thank you for your explanation now there is update and the whole duch the casino was forwarded to the game developer and checked and it is exactly as you described it have the free spins unfortunately or rather annoying on the bet of 15€ only paid so little unfortunately

greetings daywalker

Yep can also reassure you there everything you get to see in the free spins is only for your entertainment and if he had extended 5 times it would have become the same amount in the end

Is annoying but see it times so on this high stakes the games would have excited you rather than entertained

This post has been translated automatically

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