I submitted a withdrawal request for €950 to https://sven-play.com/ on 20.01.24 and nothing has happened to date.
I still have the option to cancel my withdrawal request.
I have contacted the support almost every day and get the same copy paste answers every time.
Richman wrote on 28.01.2024 at 14:02: Hello dear Gamble Joe team.
I don't want to but I need to make a complaint.
So I made a withdrawal request on 20.01.24 at https://sven-play.com/ for €950 and nothing has happened to date.
I still have the option to cancel my withdrawal request.
I have contacted the support almost every day and get the same copy paste answers every time.
Maybe you can help me further
Best regards
Hello Richman!
Unfortunately, we are not in contact with the Provider Sven Play ourselves, which is why we do not have a contact person to help you with any complaints. I'm sorry that we can't offer you any support.
Nevertheless, I'll keep my fingers crossed that your problem can be solved in another way!
Perhaps there are members here in the forum who have already had experience with the provider and can tell you about it here in the thread.
Julian wrote on January 28, 2024 at 2:09 pm:
Hello Richman!
Unfortunately, we are not in contact with the Provider Sven Play ourselves, which is why we do not have a contact person to help out with complaints. I'm sorry that we can't offer you any support.
Nevertheless, I'll keep my fingers crossed that your problem can be solved in another way!
Perhaps there are members here in the forum who have already gained experience with the provider and can tell you about it here in the thread.
We will process your payout within 2 working days if no further Verification is required.
Once your withdrawal has been approved, it will be credited to your payment method. For e-wallets the transfer is usually instant and for bank transfers it can take up to 3 working days. (translated)
That's the answer I get. I wonder what you are supposed to check.
Richman wrote on 28.01.2024 at 18:54: We will process your withdrawal within 2 working days, unless further Verification is required.
Once your withdrawal has been approved, it will be credited to your payment method. For e-wallets the transfer is usually instant and for bank transfers it can take up to 3 working days. (translated)
That's the answer I get. I wonder what you are supposed to check.
My account is verified
I don't know what this place is, but maybe they also have crypto as a Deposit and withdrawal method? No verification is required for crypto either, or am I seeing this wrong?
Richman wrote on 28.01.2024 at 18:54: We will process your withdrawal within 2 working days, unless further Verification is required.
Once your withdrawal has been approved, it will be credited to your payment method. For e-wallets the transfer is usually instant and for bank transfers it can take up to 3 working days. (translated)
That's the answer I get. I wonder what you are supposed to check.
My account is verified
they check whether you have played with Bonuses etc. and have not violated the terms and conditions
Withdrawal request is not processed / sven
Nobody has liked this post so far
I don't want to but I have to make a complaint.
I submitted a withdrawal request for €950 to https://sven-play.com/ on 20.01.24 and nothing has happened to date.
I still have the option to cancel my withdrawal request.
I have contacted the support almost every day and get the same copy paste answers every time.
Maybe you can help me further
Kind regards
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Withdrawal request is not processed / sven
Nobody has liked this post so far
Hello Richman!
Unfortunately, we are not in contact with the Provider Sven Play ourselves, which is why we do not have a contact person to help you with any complaints. I'm sorry that we can't offer you any support.
Nevertheless, I'll keep my fingers crossed that your problem can be solved in another way!
Perhaps there are members here in the forum who have already had experience with the provider and can tell you about it here in the thread.
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Withdrawal request is not processed / sven
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Thanks for the quick reply anyway
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Withdrawal request is not processed / sven
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Several cases have been processed there.
Contact them, maybe they can put pressure on you.
Good Luck
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Withdrawal request is not processed / sven
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I canceled the payout request today and made a new one to see if it helps.
I have also blocked my account for 5 days as a precaution.
It's really frustrating.
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Withdrawal request is not processed / sven
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Why are you canceling the payout? Now the waiting time starts all over again
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Withdrawal request is not processed / sven
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I did that because I had the assumption that nobody cares.
That's just stalling because the amount is a bit higher
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Withdrawal request is not processed / sven
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Once your withdrawal has been approved, it will be credited to your payment method. For e-wallets the transfer is usually instant and for bank transfers it can take up to 3 working days. (translated)
That's the answer I get. I wonder what you are supposed to check.
My account is verified
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Withdrawal request is not processed / sven
Nobody has liked this post so far
I don't know what this place is, but maybe they also have crypto as a Deposit and withdrawal method? No verification is required for crypto either, or am I seeing this wrong?
This post has been translated automatically
Withdrawal request is not processed / sven
Nobody has liked this post so far
This post has been translated automatically
Withdrawal request is not processed / sven
Nobody has liked this post so far
they check whether you have played with Bonuses etc. and have not violated the terms and conditions
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Withdrawal request is not processed / sven
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Moin I didn't and such a check doesn't take 7 days so I made a new request and blocked myself for 5 days
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