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# Other Casinos #: Withdrawal from starcasino.be disappeared.bank error?

Topic created on 01st Oct. 2019 | Page: 1 of 2 | Answers: 10 | Views: 2,839
JANBS
Visitor
Hello,
Do not know if there was this problem before. I have about 3 weeks ago an amount of 125 € at starcasino.be on my Commerzbank account can be paid out. was my first withdrawal. A check of my documents was not even made. The money does not arrive until today. Unfortunately, the support does not help me either. Now they do not answer at all. Otherwise it was always said that the money was paid out on that day. Because I first thought that they want to fool me I have turned to the
Gaming Commission in Belgium. They have also received protocols about the payout. The Iban is even correct. First I thought that I made a mistake myself. So it can only be at the bank of starcasino
In the last mail to the casino a few days ago I asked the support that they should ask at their bank and that if necessary must be investigated... I know unfortunately also no longer further. Actually, I have already written off the coal...
Many greetings
Jan

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Anonym
I had this problem once with Trustly
The casino said the money was paid out but it came over 2 weeks nothing with me.
I then had constant contact with the casino in chat and also asked at my bank. No one knew what had happened to the money.
Later it turned out that Trustly had probably made a mistake and I got the money then.
What exactly went wrong I do not know but to this day.

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JANBS
Visitor
Errors can happen sometimes. Should not but is just times so. You still have had luck then

I am only bothered by this:
We have transferred the money and more we are not interested. Although I have presented account statements that no booking was made

Fits the streak of bad luck here yes also currently have some😅

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wettibernd
Expert
So I find that more than weak from the casino. When I think about it, when money did not arrive once, even the manager of Slotsmillon got behind it and contacted Trustly, then I had my money in the account within a few minutes. I would never play there again if I were you.

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Anonym
The casino is under all sow.
I was deducted in the game 2000 euros just like that !!!!
The support no longer responds at all.

Mega losses made in this dreckscasino.

Play there never again!

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JANBS
Visitor

No, they don't get a cent more from me. The support is really more than bad
Live support is almost never available and they don't answer me at all anymore

And coal also does not come
Greetings

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JANBS
Visitor
To bring this now times to the conclusion. I just look online completely missed on my account and yesterday was actually credited the payout of 125 €.

Has indeed taken 4 weeks but it is there

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Anonym

Klunki wrote on 03/10/2019 at 18:33: The casino is under all sow.
With me in the game 2000 euros were simply deducted !!!!
The support no longer responds at all.

Mega losses made in this dreckscasino.

Play there never again!

You were deducted 2000 euros during the game? Was there a bonus active before or how do you mean that?


For me it was so far one of the best casinos ever, had there my biggest wins and fast payout, but am there diamond player.

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Anonym

JANBS wrote on 10/03/2019 9:20 PM
Nah, they don't get a cent more from me. The support is really more than bad
Live support is also almost never available and do not answer me at all

And coal also does not come..
Greetings


I do not advertise the casino here, but unfortunately can not understand all this.


I have my payouts so far always had the following day on the account, sometimes even several times 2500 euros.

Depending on the VIP level, they only pay out a certain amount every day, so between 1500 and 5000 a day.

I had requested there after a win of about 10,000 euros a total of 4 payments of 2500 €, because that was the maximum what I was allowed to pay out according to my VIP level. Nevertheless, all 4 payments were the next day on my accounts (had it split on 2 accounts.)

The game selection is actually one of the largest ever, next to Videoslots and SlotsMillion.

But it seems like everywhere; some are happy with certain casinos and others not at all...... ... ... .

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JANBS
Visitor
Must also say that gambling in the casino after a long time has been fun again. Gave many free spins and was able to play me with 20 € stake up to just under 200 €. The last time I had felt years ago😎 At the payout I was just annoyed that absolutely no response came... Well! Is now anyway does not matter

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