I need some advice from the pros please as I am haphazard.
I have used a bonus when depositing 20 €, 100% match bonus. that is, account balance: 40 €.
Bonus conditions:
When betting with the use of a Deposit bonus/deposit offer (free or deposit) or Bonuses credited for free play winnings, the maximum allowable wager is 10% (min 0.10) of the bonus amount or 5 (e.g. 5 EUR, 5 GBP) (whichever is lower)
my gaming history:
until i wagered the deposit+bonus, i played with no more than 5 €.
in the end i won 7500 €. Since you can not withdraw more than 5000, have requested the first deposit of 5000 €.
that was canceled, the 2500 € I had on the account were deleted. and got an email where it says because I violated the bonus conditions everything was canceled, and as a kindness from the casino is transferred to my account 1000 €
the question is I did something wrong? should legally proceed against the casino?
I need urgent help all this happened on 22.09.19 by the way.
You have had a bonus or amount of 20€. According to the terms and conditions you are allowed to wager a maximum of 10% of this amount per spin, in your case 2,-€. If you have played with 5, - € spins, you have violated the terms and conditions. You will not be able to do anything. Especially since the you also nen nen exchange as a gesture of goodwill have left. They would not have had to do. Next time read conditions before 🙊🙈😉
Or understand the conditions better. Stands yes also still unübersehbar dar, " (the lower amount applies)". If he really still gets 1000 €, he can consider himself really lucky, make most casinos certainly not.
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Anonym
Former Member
Withdrawal at Euroking Club Casino denied!!!!
9th Oct. 2019, at 04:01 pm CEST#4
1 Like
Liked this post: Anonym
Yes but with 20 euros Deposit the casino offers you even 1000 euros as a Concession - better you can not have.
I would take the money and be happy.
This post has been translated automatically
Anonym
Former Member
Withdrawal at Euroking Club Casino denied!!!!
10th Oct. 2019, at 03:44 pm CEST#5
0 Likes
Nobody has liked this post so far
Gamer777 wrote on 09/10/2019 at 16:01: Yes but with 20 euros Deposit the casino even offers you 1000 euros as a Concession - you can not have better Dus.
I would take the money and be happy.
That's exactly it.So much goodwill from this casino is already generous.
Buy yourself something nice with the money rather than carrying it back to the next casino
Withdrawal at Euroking Club Casino denied!!!!
Liked this post: Anonym
I have used a bonus when depositing 20 €, 100% match bonus. that is, account balance: 40 €.
Bonus conditions:
When betting with the use of a Deposit bonus/deposit offer (free or deposit) or Bonuses credited for free play winnings, the maximum allowable wager is 10% (min 0.10) of the bonus amount or 5 (e.g. 5 EUR, 5 GBP) (whichever is lower)
my gaming history:
until i wagered the deposit+bonus, i played with no more than 5 €.
in the end i won 7500 €. Since you can not withdraw more than 5000, have requested the first deposit of 5000 €.
that was canceled, the 2500 € I had on the account were deleted. and got an email where it says because I violated the bonus conditions everything was canceled, and as a kindness from the casino is transferred to my account 1000 €
the question is I did something wrong? should legally proceed against the casino?
I need urgent help all this happened on 22.09.19 by the way.
This post has been translated automatically
Withdrawal at Euroking Club Casino denied!!!!
Nobody has liked this post so far
This post has been translated automatically
Withdrawal at Euroking Club Casino denied!!!!
Liked this post: Anonym
This post has been translated automatically
Withdrawal at Euroking Club Casino denied!!!!
Liked this post: Anonym
I would take the money and be happy.
This post has been translated automatically
Withdrawal at Euroking Club Casino denied!!!!
Nobody has liked this post so far
That's exactly it.So much goodwill from this casino is already generous.
Buy yourself something nice with the money rather than carrying it back to the next casino
This post has been translated automatically