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# Other Casinos #: Winfest.com (Page 2)

Topic created on 12th Dec. 2019 | Page: 2 of 2 | Answers: 15 | Views: 4,125
DaseR92
Amateur

Winfest.com

13th Dec. 2019, at 12:47 pm CET#11
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Their page is quite clear, here from the terms and conditions


15. All free play Bonuses, Cashback bonuses and no Deposit bonuses have a maximum payout of the wins of €100. The remaining amount exceeding the maximum payout of €100 will be cancelled in this case.

Wonder why you only got €44 back instead of the €100 though

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Anonym

Winfest.com

13th Dec. 2019, at 01:01 pm CET#12
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When Lapalingo had different bonus conditions, there was a similar case there. Someone converted a capped bonus, converted it to real money, immediately played with it and won a few fantasies. The win was canceled on the grounds that the bonus is technically still a bonus even after the conversion, and that he had played over 5 euros after the conversion. Had he simply cashed out the amount and deposited it again, there would have been no problem. Maybe the rabbit runs in the same direction here

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Keyjey1887
Visitor

Winfest.com

13th Dec. 2019, at 01:57 pm CET#13
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Thanks first of all for the answers

The bonus was completely converted. And was credited as real money
Therefore, I thought I can play with it

I have now written to the support again and asked if you can not find a solution or a compromise. Since it's pretty hard to drop from 800 to 44 for the first time, entitled there bonusbedingung.

And then from 44€ to get to 30k, and that for several hours.
Even requested withdrawals ect and then came the slap in the face and email. When I stopped playing...

Puh😔

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Anonym

Winfest.com

13th Dec. 2019, at 02:05 pm CET#14
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Keyjey1887 wrote on 12/13/2019 1:57 pm: Thanks first for the replies

The bonus was yes completely converted. And was credited as real money
Therefore, I thought I can play with it

I have now written to the support again and asked if you can not find a solution or a compromise. Since it's pretty hard to drop from 800 to 44 for the first time, entitled there bonusbedingung.

And then from 44€ to get to 30k, and that for several hours.
Even requested withdrawals ect and then came the slap in the face and email. When I stopped playing...

Puh😔

Would f**k me off too. But so what. Let's see what the mods say. Maybe there will be some kind of comparison. I'll keep my fingers crossed!

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x****Y

Winfest.com

13th Dec. 2019, at 02:25 pm CET#15
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Caballeroxx wrote on 12/13/2019 12:34 PM

I'm also a fan of sarcasm but the comment is really both completely unnecessary and wrong, and above all else just inappropriate.

Can you judge if he can be helped here? Dhe forum here is primarily there to help players. Whether this is possible in individual cases must be checked

But to give him a rebuff with a disrespectful and cynical comment, I just find completely...superfluous

Edit by Caro: font color adjusted




stay calm, this MisterL always gives only some stupid answers. Maybe he gets too little attention in RL or feels cool with such answers

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MisterL
Expert

Winfest.com

13th Dec. 2019, at 06:33 pm CET#16
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Seniorfips wrote on 12/13/2019 at 2:25 pm
stay calm, this MisterL always just gives some stupid answers. Maybe he gets too little attention in RL or feels cool with such answers


hope dies last

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