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# Other Casinos #: Winfest Casino - I ask for quick answers... need help (Page 4)

Topic created on 09th Mar. 2019 | Page: 4 of 4 | Answers: 39 | Views: 16,317
Rasmik12
Top Member
Well then, congratulations

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Anonym
Chrisrie101214 wrote on 03/14/2019 at 17:12: soooo UPDATE
i can announce with great pleasure that support contacted me again after my last message and i will get my money! According to support, they checked the case again and came to the conclusion that the blame still lies with me (I see it differently). Nevertheless, they agree to transfer my money to my user account, which makes me very happy. They call it a "goodwill" payment and not a duty of the casino. I am just happy and will do without Bonuses in the future!
Thanks to all who have responded so sweetly here.

well that makes me happy...treat yourself to something nice with the money

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Dekiberlin
Very bad this Winfest.com Casino ... have deposited 3200 euros ... then had free spins ... with the free spins made 100 euros ... 75 times converted . Had then 3850 euros on m account ... then the bonus conditions were met ... and you can only withdraw 100 euros . Very bad ... think that has given me the last rest to visit no online casino ... maybe better so ...

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MarcT22186
Expert
Dekiberlin wrote on 18.02.2020 at 17:53: Very bad this Winfest.com Casino ... have 3200 euros deposited ... then had free spins ... with the free spins made 100 euros ... 75 times converted . Had then 3850 euros on m account ... then the bonus conditions were met ... and you can only withdraw 100 euros . Very bad ... think that gave me the last rest to visit no online casino ... maybe better so ...

Free spins have a max cash-out in most casinos. In addition, this is a complaint thread about a specific case and no evaluation thread 🙄

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Chrizzi
Experienced
Dekiberlin wrote on 18.02.2020 at 17:53: Very bad this Winfest.com Casino ... have 3200 euros deposited ... then had free spins ... with the free spins made 100 euros ... 75 times converted . Had then 3850 euros on m account ... then the bonus conditions were met ... and you can only withdraw 100 euros . Very bad ... think that gave me the last rest to visit no online casino ... maybe better so ...

Why do you Deposit 3k in a casino without informing yourself beforehand?

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pascalst
Rookie
Dekiberlin wrote on 18.02.2020 at 17:53: Very bad this Winfest.com Casino ... have 3200 euros deposited ... then had free spins ... with the free spins made 100 euros ... 75 times converted . Had then 3850 euros on m account ... then the bonus conditions were met ... and you can only withdraw 100 euros . Very bad ... think that gave me the last rest to visit no online casino ... maybe better so ...

That is normal. Maybe next time you just read through the conditions, then you will not be disappointed.

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Dekiberlin
Chrizzi wrote on 02/18/2020 at 8:34 pm
Why do you Deposit 3k in a casino without informing yourself beforehand?

Well had no bonus or similar used before ... have about 3 k gambled and there was then that with the bonus ... had then reached the turnover you have to play to pay out ... then thought ok ... I play on high stakes then got 1-2 good pictures and I was happy that I had my 3 k again drinne .. did not know that in this form if you have converted your Bonus money then suddenly only 100 euros can pay out at the end ... do not understand the logic to this day ... but ok ... is past and you're richer for an experience ... now you just read everything more thoroughly ...

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gamble1
Icon
Dekiberlin wrote on 05.04.2020 at 21:48
Well had no bonus or similar used before ... have about 3 k gambled and there was then that with the bonus ... had then reached the turnover you have to play to pay out ... then thought ok ... I play on high stakes then got 1-2 good pictures and I was happy that I had my 3 k again drinne .. did not know that in this form if you have converted your Bonus money then suddenly only 100 euros can pay out at the end ... do not understand the logic to this day ... but ok ... is past and you are richer by one experience ... now you just read everything more thoroughly ...

The logic is that you get a gift for which you do not have to spend a penny and virtually with the money of the casino a certain number of spins may make

And so that not everyone can make 10,000 € without paying a cent, there is usually the condition that you can only pay out eg. 100 €

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Cuoreunico
Expert
Hahahaha, the following case: have opened an account this then let deactivate because nothing went - my account was then automatically reopened after 6 months, paid in on Thursday 10€, and have won 600€ now well account verified - all the same done within an hour - this morning a mail that there are problems with the payout since other people have an account at the same residential address (I live in a shared apartment with brother and a friend) had to then justify why a 2. Person in the same household also has an account...after asking my brother has turned out that he also 6 months ago there has created an account there but has NEVER deposited anything - so has NEVER used a bonus - I have not used any initial Deposit bonus!!!!

Today the feedback: Your credit was canceled because a 2tes account is registered on the same address!!!

This can only be a joke!!! FINGER AWAY from Winfest!!!

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Popi2099
Amateur
Moin
I have once at Lappa with free spins gewonen and had to also very much Wagern then I have par big hits had and was over 2.5k and the wager was made at Lappa must convert the bonus in real money itself then the remaining amount over 100€ deleted I have of course not immediately made when I was at 2.k I was at Lil Dewil still made the hearts full in different stakes when I was just over 100€ have paid out without problems par days later when the money came to the account I have deposited without bonuss and Lil Dewil played to the end at the end I had the 2.5 k again in real money and immediately paid out after 3 days I had the money in the bank account 😀😀

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