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# Other Casinos #: Winfest Casino - I ask for quick answers... need help

Topic created on 09th Mar. 2019 | Page: 1 of 4 | Answers: 39 | Views: 16,557
Chrisrie101214
Visitor

Winfest Casino - I ask for quick answers... need help

9th Mar. 2019, at 04:07 pm CET#24
1 Like

Liked this post: Avatar von Slava24121986 Slava24121986
Hello.
i have already read many posts, but unfortunately there is nothing similar to my request, so I try it myself, because I can hardly stand the wait and hope for quick answers
I registered at a casino and there were 20 free spins without deposit. I used these and won 4€. These 4 € had to be converted 75 times and a maximum of 100 euros could be paid out. When everything was converted, I was a total of 60 or 70 euros, I have then "converted" and the bonus balance became my money. Instead of paying it out directly, I continued to play and landed some good hits with which I was then finally at just under 280€. According to the Live Chat, the maximum withdrawal amount is still 100€ even if the bonus is already converted because I have not made a deposit. In the bonus conditions I have read that the remaining money is then canceled. So far so good. I have then requested a payout of 100 €, because I knew more is not possible and have reckoned with the fact that the remaining balance simply expires. This was not the case after the requested payout but it remains 180 € credit on my account. So I assumed that it will be canceled or expires, but since I had a good run like to play something else, but just not with the money because I thought I have then nothing from the win. So I deposited 10€ and so then 190€ were on my account, 180€ from before and 10€ that I deposited. With these 10€ I then played and also after a few spins won free spins and got good wins. In total I actually got my biggest winnings ever and my account balance was now 1000€. I knew that 180€ of it are not mine but the rest - was just won with my just deposited 10€, which is also to be read out from the game history etc. I have now not known whether I should apply for another Deposit just about my won 800€, or whether the support etc. anyway knows that the 180 are not mine and then simply deducts them from the 1000€ during the payout. I have then decided to simply 1000€ to apply and now hope that the 180 simply deducted and I get the rest of my win
My question is now: Could I get in any way problems with the payout? I have now applied for the 1000 because I can not do anything with the 180 from before, so I have also made this 10Euro deposit on it, because I thought the rest will be stoniert soon. I'm just afraid now that the casino refuses in any form or says I have violated any conditions. Until I get feedback, it is certainly Monday or Tuesday and I can hardly stand the uncertainty, so I really hope that someone reads this text and can possibly tell me something about it, I would really appreciate it

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Gratler
Amateur

Winfest Casino - I ask for quick answers... need help

9th Mar. 2019, at 04:26 pm CET#1
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Welcome to the forum!
i was once in exactly the same situation and at least with me it went positively. I even got paid the full amount (including the money that should have been cancelled)
Wish you all the best in any case and I think you should get your money without any problems

At which casino did the whole thing happen?

Greetings

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m****9

Winfest Casino - I ask for quick answers... need help

9th Mar. 2019, at 04:44 pm CET#2
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So again for the record. You have played with 20 nodeposite spins and can withdraw a maximum of 100€ with the bonus. Then you have deposited 10€ and won a larger sum! Now you want to pay out the 100€ bonus win + the win after your Deposit and fear that you now only get the 100€? I think you don't have to worry about that, if you are lucky you will even get the full amount of the freespins winnings. Does the casino not have chat support?

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Chrisrie101214
Visitor

Winfest Casino - I ask for quick answers... need help

9th Mar. 2019, at 04:46 pm CET#3
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Gratler wrote on 09/03/2019 at 16:26: Welcome to the forum!
i was once in the exact same situation and at least with me it went positively. I even got paid the full amount (so including the money which should have been cancelled)
Wish you all the best in any case and I think you should get your money without any problems

At which casino did the whole thing happen?

Greetings

Hello,
thank you very much for your answer, that really calms me down already! I hope that with me the payout is also accepted, as I said these 180€ I do not care they can quietly deduct if I only get my win... that would really make up for some! The last few weeks were not so super... The whole thing is at the casino "Winfest"... Since unfortunately it's the weekend, a response will take a few days and that drives me crazy... and I thought maybe someone here has experience or just more idea than me... I would also be interested if I, if there are problems, would somehow have the possibility to proceed against it? After all, I can prove that the win came with my deposited 10€, no matter what was left as balance before..

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m****9

Winfest Casino - I ask for quick answers... need help

9th Mar. 2019, at 04:56 pm CET#4
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Chrisrie101214 wrote on 09/03/2019 at 16:46
Hello,
thank you very much for your answer, that really reassures me already! I hope that with me the payout is also accepted, as I said these 180€ I do not care they can calmly deduct if I only get my win... that would really make up for some! The last few weeks were not so super... The whole thing is at the casino "Winfest"... Since unfortunately it's the weekend, a response will take a few days and that drives me crazy... and I thought maybe someone here has experience or just more idea than me... I would also be interested if I, if there are problems, would somehow have the possibility to proceed against it? After all, I can prove that the win came with my deposited 10€, no matter what was left as balance before...

Yes at Winfest you do not have to worry, is still a relatively fresh casino but has quickly established itself! But you have to verify before the first withdrawal. Have gambled there often and except for the Advent calendar promotion I was always satisfied

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Chrisrie101214
Visitor

Winfest Casino - I ask for quick answers... need help

9th Mar. 2019, at 05:00 pm CET#5
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Thank you for the kind answers! Am just so unsure, because it is just a somewhat difficult situation, because of these 180€ were just still on the account ... but I mean exactly for this reason I have yes paid 10€ on it, that if I win something, I can pay it off. I just hope it works really easy and there are no problems... have never won such a high sum. Especially when you consider that I actually from 10€ simply 800€ made in a very short time and on 0.50€ stake...

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Marqes
Expert

Winfest Casino - I ask for quick answers... need help

10th Mar. 2019, at 01:52 am CET#6
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Chrisrie101214 wrote on 09/03/2019 at 17:00: Thank you for the kind answers! I'm just so unsure, because it's just a somewhat difficult situation, because of these 180€ that were just still on the account... but I mean exactly for this reason I have paid 10€ on it, that if I win something, I can pay it out. I just hope it works really easy and there are no problems... have never won such a high sum. Especially when you consider that I actually from 10€ simply 800€ made in a very short time and on 0.50€ stake....

What games did you play?

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Chrisrie101214
Visitor

Winfest Casino - I ask for quick answers... need help

10th Mar. 2019, at 12:42 pm CET#7
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Marqes wrote on 03/10/2019 01:52 PM
What games have you played?

Many different, was very lucky got in All Slots I played very very fast very good free spins - best gave book of grouse and golden egg of grouse - several times very fast free spins. The biggest win I had but at magic book - four top symbol on 50cent has paid so 500 euros, the rest has accumulated by the remaining good hits

Short update: So far still no feedback, the payout is still "waiting"... well weekend just. Hope tomorrow everything is accepted, otherwise I'll definitely get in touch again...

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Begbie
Elite

Winfest Casino - I ask for quick answers... need help

10th Mar. 2019, at 04:12 pm CET#8
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winfest is ok, but the payout time is a knockout criterion for me.
despite verified account 2-3 days before it is in the bank, that's just too long.

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Chrisrie101214
Visitor

Winfest Casino - I ask for quick answers... need help

10th Mar. 2019, at 04:44 pm CET#9
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Begbie wrote on 10/03/2019 at 16:12: Winfest is ok, but the payout time is a knockout criterion for me there.
despite verified account 2-3 days before it is in the bank, that's just too long.

yes, so when it is on the bank I would be totally indifferent right now, what really annoys me is that I still have no feedback. The state of the payout is still on "waiting" and sure it's weekend, but I have the 100€ requested Friday at 15 clock and the 1000€ Friday night shortly after 0 clock so I mean within 24 hours on a Saturday it should at least be possible that the payout is viewed and commissioned, clear that you still have to wait for the working days until the money is on the account... but so I'm still with this uncertainty ... Live Chat only says "yes it's weekend since no one works" all right... hope for tomorrow...

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