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# Other Casinos #: WildJackpots does not credit feature wins

Topic created on 15th Feb. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,417
Anonym

WildJackpots does not credit feature wins

15th Feb. 2020, at 05:08 pm CET#1
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This is about the game "Books and Pearls : Respins of Amun-Re".
Who knows the game knows that you can never go out with 0€ win with the respins of amun-re feature.

Now I was in this feature, about 7 respins symbols arrived and the respins were still running. suddenly, my PC is crashed. this is the first time in 3 years that my pc ever crashes what gives me to think. but that's not the point.

i log in to WJ after restarting the pc, and i either expected to have more money in my account than before (because the game automatically credited the win) or that the feature would continue after i restarted the game. neither happened.

after that i contacted support, but there the people are stupid and only give 0815 answers ( clear cache, different browsers, different devices, as if i didn't do that myself already...)

that was on 05.02.2020... since then I am only stalled by support...
it's probably (I can not know) small amount, but I think you should get his wins anyway. no matter how high

This post has been translated automatically

Dbac79
Elite

WildJackpots does not credit feature wins

15th Feb. 2020, at 05:39 pm CET#2
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the belong to the GOWILD casino or? they have always paid out with me and solved problems but that was very very tedious, chat support can hardly add up 1 and 1 and actually answers only with shortcuts, sometimes you even think in the answers what kind of question I have asked that at all, just stay tuned but stay friendly otherwise it gets worse

This post has been translated automatically

Pklisa
Amateur

WildJackpots does not credit feature wins

15th Feb. 2020, at 06:11 pm CET#3
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Hello, I had this at GOWILD Casino, freespins on jurassic park, bet € 10.50 the game is canceled, the feature could no longer be started, I have complained to support, after 4 weeks came the answer from Microgaming, the free spins work only in the English version, I got the games with 0 payout...... how does something like that???

This post has been translated automatically

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