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# Other Casinos #: Wazamba does not want to pay out money

Topic created on 30th Dec. 2020 | Page: 1 of 1 | Answers: 6 | Views: 1,906
annynomi
Hey guys I have on 16.12.2020 tried to withdraw 500€ at wazamba (not yet verified) and since they have me first times 3-4 days long ignored and then came that I have to verify me so I sent everything they asked for but they asked for electricity bill or rent which I do not have because I still live with parents so I said I send them my cell phone bill or something from the bank where you can clearly see my address and then they sent me again and again email about it is not enough so I looked for more documents and the really 3x newer sent and today I got again the same stupid e-mail get so I have felt fooled and have then immediately very nice e-mail to the support written how shit I find it that the people so stall etc. and now I can probably forget the money or ? haha sry for my german by the way

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DonPetarda
Good morning,

Since the casino only has a Curacao license, I wouldn't get my hopes up too high.

What you could do is go to the Einwohner melde Amt which is responsible for you and get there a certificate of residence.
Since this is directly from the city, they should accept it. If that is not the case, contact Ask Gamblers and ask them about it, because they advertise the casino and maybe they can help you.

With kind regards

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annynomi
DonPetarda wrote on 12/31/2020 at 02:31 am: Good morning,

Since the casino only has a Curacao license I wouldn't get my hopes up too high.

But what you could do is go to the Einwohner melde Amt which is responsible for you and get there a certificate of residence.
Since this is directly from the city, they should accept it. If that is not the case, contact Ask Gamblers and ask them about it, because they advertise the casino and maybe they can help you.

With kind regards

Thank you for your answer 🙏 I have already sent everything my ID my passport & also residence title but they insist that I should send rental contract and electricity bills or do you mean housing certificate from the city hall?

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DonPetarda
Yes that's what I mean because actually the certificate from the City Hall or the Residents Registration Office is in principle the safest thing for a casino. If they do not accept it, as I said, report to Ask Gablers and if that does not help, they will consider it as an apprenticeship because even if you write to the licensing authority of Curacao, you have almost no hope because they almost never do anything. I would try it anyway because in rare cases you are lucky and they help you.

I hope the best for you! Happy New Year and play rather in MGA licensed casinos or in the very best case not play at all

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Falko
Icon
Here, each license is evaluated in detail and if you have read this, you know why you should better stay away from casinos with a Curacao license. Interesting to read here is this point - Protection of players

Edit: Link to the competition removed

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annynomi
DonPetarda wrote on 31.12.2020 at 19:21: Yes that's what I mean because actually the certificate from City Hall or Residents Registration Office is the principle safest for a casino. If they don't accept it, as I said, go to Ask Gablers and if that doesn't help, consider it an apprenticeship because even if you write to the Curacao licensing authority, you have almost no hope because they almost never do anything. I would try it anyway because in rare cases you are lucky and they help you.

I hope the best for you! Happy New Year and play rather in MGA licensed casinos or in the best case not play at all

Huhu many thanks again I would aufjedenfall try and you also happy new year 😊😊🙏

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annynomi
Falko wrote on 31.12.2020 at 19:56: Here every license is evaluated exactly and if you have read that once, you know why you should keep away from casinos with a Curacao license better. Interesting is to read here this point - protection of players

Edit: link to the competition removed

Hello I am new here and have not yet read everything but will aufjedenfall me next time better informed

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