Topic created on 28th Dec. 2018 | Page: 1 of 2 | Answers: 19 | Views: 4,222
Anonym
Topic Creator
Former Member
Warning: Fairplaycasino
28th Dec. 2018, at 05:58 pm CET#1
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Liked this post: Anonym
Hello people
I want to warn you about Fairplaycasino.
With what fraudulent methods they work is hard to beat.
I registered there and immediately sent my documents for verification.
Then I wrote to the support how long it will take because I will only Deposit when I am fully verified
Shortly after I received an email that my documents were verified and approved
So I went back to the chat and the support confirmed that I am fully verified and can withdraw at any time if I make a win. I made an extra screenshot of this.
So I deposited 50 with Sofortüberweisung and twice 50 with Paysafecard.
Raufgespielt to 500 and requested a withdrawal
Strangely, I could not enter my bank details anywhere there, but the withdrawal was immediately accepted and was then apparent in the menu
I thought maybe they already have the account information because I have deposited with Sofortüberweisung.
So I asked in the chat.
There then the first shock
I still have to verify my bank details. I would have only verified my identity and address.
I already knew roughly in which direction this will go, but then I asked what else they would need
They need a photo of my ATM card
Within a few minutes I have also sent this. (One makes there directly in the chat)
It came as it had to come
ATM card is not sufficient, I would need directly a bank confirmation and photos of the Paysafecards I have used.
Then my collar burst for the first time
After a lot of back and forth, it might be possible to do without the photos of the Paysafecards.
So I was also still so stupid and went to the bank and got me there account statements
These I have then also sent back.
Now they tell me that this can now take up to 72 hours until it has been checked.
Meanwhile, I have already received another mail that they still have no documents from me and I should send my passport, address, etc..
A dubious store looking for its equal and all licensed by the MGA, which should not allow such a thing.
Good to know, I have also already deposited there.
But I haven't had a payout yet.
After your story, I will only one time nothing deposited.
This post has been translated automatically
Anonym
Former Member
Warning: Fairplaycasino
28th Dec. 2018, at 06:23 pm CET#3
0 Likes
Nobody has liked this post so far
Now a short story from me to the casino. Apart from the really really good bonus offers have (see also thread best casino 2018), I had to collect here also already negative experience.
I was denied a withdrawal with the advice I should convert the Deposit once. So far so good..have asked in the chat what is still missing, this I have implemented payout requested again. The next day came an email I have to convert more and an amount where I thought I do not read correctly.
Again in the chat..he must have had the casino manager with him...I actually had to convert an amount from the 2 withdrawals before that I supposedly have not converted. I thought I did not read correctly. Eternal discussions. I was then told if I do not do this, I violate the terms and conditions and my account will be closed. So I did this and could then pay out.
Since then, I have deposited and cashed out 2 more times and write with what I have gambled...So I played with a strange feeling there and then no longer deposited.
I do not really know what to think of the casino. The support has always been friendly and pleasant and the Bonuses are great. But the threat to block my account was severe. I would like to note that I am very well in the plus there...
This post has been translated automatically
Anonym
Topic Creator
Former Member
Warning: Fairplaycasino
28th Dec. 2018, at 06:33 pm CET#4
0 Likes
Nobody has liked this post so far
Ronny1982 wrote on 28.12.2018 at 18:23: Now a short story from me to the casino. Apart from the really really good bonus offers have (see also thread best casino 2018), I had to collect here also already negative experience.
I was denied a withdrawal with the advice I should convert the Deposit once. So far so good..have asked in the chat what is still missing, this I have implemented payout requested again. The next day came an email I have to convert more and an amount where I thought I do not read correctly.
Again in the chat..he must have had the casino manager with him...I actually had to convert an amount from the 2 withdrawals before that I supposedly have not converted. I thought I did not read correctly. Eternal discussions. I was then told if I do not do this, I violate the terms and conditions and my account will be closed. So I did this and could then pay out.
Since then, I have deposited and cashed out 2 more times and write with what I have gambled...So I played with a strange feeling there and then no longer deposited.
I do not really know what to think of the casino. The support has always been friendly and pleasant and the Bonuses are great. But the threat to block my account was severe. I would like to note that I am there very well in the plus...
I actually signed up there only because you praised it before in some thread
Thought to myself, hey I don't know this yet, had to try it out.
(Is not an accusation, you could not know)
It was then relatively quickly clear to me with what trick they do it.
The chat employee even said that in their terms and conditions is that they may request all possible documents at any time.
That means according to them, even if they say you are fully verified, they can still harass you afterwards.
A casino that works with such methods should have its license revoked.
This post has been translated automatically
Anonym
Former Member
Warning: Fairplaycasino
28th Dec. 2018, at 06:37 pm CET#5
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Nobody has liked this post so far
Random wrote on 12/28/2018 at 6:33 pm
I actually signed up there only because you praised it before in some thread
Thought to myself, hey I haven't heard of this, had to try it out.
(Is not an accusation, you could not have known)
I was then relatively quickly clear with what trick they do it.
The chat employee even said that in their terms and conditions is that they may request all possible documents at any time.
That means according to them, even if they say you are fully verified, they can still harass you afterwards.
A casino that works with such methods should have its license revoked.
To be honest, I was thinking about issuing a warning here where this happened to me. I therefore withdraw my unqualified recommendation for the casino. Sorry.....But until this happened to me (was 1.5 weeks ago) I have really nothing come on the casino
I will now hopefully not again weak with the good Bonuses and will rather leave the fingers of the casino....Have, as I already wrote, no good feeling more...What if I win really high times...start then such faxes as with you? ;/
I think this casino is as shitty as my neighbor's doormat I used to do my business on
This post has been translated automatically
Anonym
Former Member
Warning: Fairplaycasino
28th Dec. 2018, at 06:46 pm CET#7
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Liked this post: Anonym, b****r
bonusabuser wrote on 12/28/2018 at 6:38 pm: I think this casino sucks like my neighbor's doormat I used to do my business on
Oh it was you ?!
This post has been translated automatically
Anonym
Topic Creator
Former Member
Warning: Fairplaycasino
28th Dec. 2018, at 06:55 pm CET#8
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Nobody has liked this post so far
Ronny1982 wrote on 28/12/2018 at 18:37
I had honestly thought about it here ne warning rauszuhauen where it happened to me. I therefore withdraw my unqualified recommendation for the casino. Sorry.....But until this happened to me (was 1.5 weeks ago) I have on the casino really nothing come
I will now hopefully not again weak with the good Bonuses and will rather leave the fingers of the casino....Have, as I wrote, no good feeling more...What if I win really high times...start then such shenanigans as with you? ;/
Yes unbelievable.
Above all, for what I let me extra verify before I Deposit and let me then also still confirm by mail and support if it then anyway brings nothing?
Then I send the next document
Then suddenly something is missing again etc......
And a photo of the Paysafecards? They are really not doing well.
I just can't understand why they scare away their own customers.
Every player who wins and everything goes smoothly will come back and gamble away more than they pay out in the long run.
How stupid do you have to be to scare away your money and lose even more potential customers and thus revenue through negative reporting.
This post has been translated automatically
Anonym
Former Member
Warning: Fairplaycasino
28th Dec. 2018, at 08:03 pm CET#9
0 Likes
Nobody has liked this post so far
So far I have had no problems at Fairplay Casino. Whereby the Verification took a little longer than at other casinos.
During the Advent calendar, there were problems with live support from time to time. In addition, I find fault with the selection of games!
Nevertheless, this casino is reputable on balance. There were never any problems with withdrawals and the support was always friendly to me
Ronny1982 wrote on 28.12.2018 at 18:23: Now a short story from me to the casino. Apart from the really really good bonus offers have (see also thread best casino 2018), I had to collect here also already negative experience.
I was denied a withdrawal with the advice I should convert the Deposit once. So far so good..have asked in the chat what is still missing, this I have implemented payout requested again. The next day came an email I have to convert more and an amount where I thought I do not read correctly.
Again in the chat..he must have had the casino manager with him... I actually had to convert an amount from the 2 withdrawals before I supposedly have not converted. I thought I was not reading correctly. Eternal discussions. I was then told if I do not do this, I violate the terms and conditions and my account will be closed. So I did this and could then pay out.
Since then, I have deposited and paid out 2 more times and write with what I have gambled...So I played with a funny feeling there and then no longer deposited.
I do not really know what to think of the casino. The support has always been friendly and pleasant and the Bonuses are great. But the threat to block my account was severe. I would like to note that I am there very well in the plus...
now I'm really disappointed in you ronny and shocked at the same time
you are but well liked here and except random will have thought thereupon still some --> there I sign up because the ronny has praised it <--
and then you mention here so incidentally, and also only because random has opened this thread, that this fairplay oc has demanded of you not only your deposited amount once to convert but also still that of 2 past deposits (apart from the fact that this is totally unserios of unfairplay and harassment).
wtf? just you, who often posts in Videoslots threads that they very often require you to convert once and get upset about it, suddenly think it is not worth mentioning here that fairplay also requires this for past deposits???? is much worse when the once conversion is essential for you as a low player and can mean the ruin (broke) if it does not run.
why you do not warn the community immediately with something like this but wait until random opens a corresponding thread, that blows me away, negative, sorry
Warning: Fairplaycasino
Liked this post: Anonym
I want to warn you about Fairplaycasino.
With what fraudulent methods they work is hard to beat.
I registered there and immediately sent my documents for verification.
Then I wrote to the support how long it will take because I will only Deposit when I am fully verified
Shortly after I received an email that my documents were verified and approved
So I went back to the chat and the support confirmed that I am fully verified and can withdraw at any time if I make a win. I made an extra screenshot of this.
So I deposited 50 with Sofortüberweisung and twice 50 with Paysafecard.
Raufgespielt to 500 and requested a withdrawal
Strangely, I could not enter my bank details anywhere there, but the withdrawal was immediately accepted and was then apparent in the menu
I thought maybe they already have the account information because I have deposited with Sofortüberweisung.
So I asked in the chat.
There then the first shock
I still have to verify my bank details. I would have only verified my identity and address.
I already knew roughly in which direction this will go, but then I asked what else they would need
They need a photo of my ATM card
Within a few minutes I have also sent this. (One makes there directly in the chat)
It came as it had to come
ATM card is not sufficient, I would need directly a bank confirmation and photos of the Paysafecards I have used.
Then my collar burst for the first time
After a lot of back and forth, it might be possible to do without the photos of the Paysafecards.
So I was also still so stupid and went to the bank and got me there account statements
These I have then also sent back.
Now they tell me that this can now take up to 72 hours until it has been checked.
Meanwhile, I have already received another mail that they still have no documents from me and I should send my passport, address, etc..
A dubious store looking for its equal and all licensed by the MGA, which should not allow such a thing.
I have already written to the MGA.
Finger away from this unseriöses dirt store
This post has been translated automatically
Warning: Fairplaycasino
Nobody has liked this post so far
But I haven't had a payout yet.
After your story, I will only one time nothing deposited.
This post has been translated automatically
Warning: Fairplaycasino
Nobody has liked this post so far
I was denied a withdrawal with the advice I should convert the Deposit once. So far so good..have asked in the chat what is still missing, this I have implemented payout requested again. The next day came an email I have to convert more and an amount where I thought I do not read correctly.
Again in the chat..he must have had the casino manager with him...I actually had to convert an amount from the 2 withdrawals before that I supposedly have not converted. I thought I did not read correctly. Eternal discussions. I was then told if I do not do this, I violate the terms and conditions and my account will be closed. So I did this and could then pay out.
Since then, I have deposited and cashed out 2 more times and write with what I have gambled...So I played with a strange feeling there and then no longer deposited.
I do not really know what to think of the casino. The support has always been friendly and pleasant and the Bonuses are great. But the threat to block my account was severe. I would like to note that I am very well in the plus there...
This post has been translated automatically
Warning: Fairplaycasino
Nobody has liked this post so far
I actually signed up there only because you praised it before in some thread
Thought to myself, hey I don't know this yet, had to try it out.
(Is not an accusation, you could not know)
It was then relatively quickly clear to me with what trick they do it.
The chat employee even said that in their terms and conditions is that they may request all possible documents at any time.
That means according to them, even if they say you are fully verified, they can still harass you afterwards.
A casino that works with such methods should have its license revoked.
This post has been translated automatically
Warning: Fairplaycasino
Nobody has liked this post so far
To be honest, I was thinking about issuing a warning here where this happened to me. I therefore withdraw my unqualified recommendation for the casino. Sorry.....But until this happened to me (was 1.5 weeks ago) I have really nothing come on the casino
I will now hopefully not again weak with the good Bonuses and will rather leave the fingers of the casino....Have, as I already wrote, no good feeling more...What if I win really high times...start then such faxes as with you? ;/
This post has been translated automatically
Warning: Fairplaycasino
Liked this post: b****r, DeinVater, Falko
This post has been translated automatically
Warning: Fairplaycasino
Liked this post: Anonym, b****r
Oh it was you ?!
This post has been translated automatically
Warning: Fairplaycasino
Nobody has liked this post so far
Yes unbelievable.
Above all, for what I let me extra verify before I Deposit and let me then also still confirm by mail and support if it then anyway brings nothing?
Then I send the next document
Then suddenly something is missing again etc......
And a photo of the Paysafecards? They are really not doing well.
I just can't understand why they scare away their own customers.
Every player who wins and everything goes smoothly will come back and gamble away more than they pay out in the long run.
How stupid do you have to be to scare away your money and lose even more potential customers and thus revenue through negative reporting.
This post has been translated automatically
Warning: Fairplaycasino
Nobody has liked this post so far
During the Advent calendar, there were problems with live support from time to time. In addition, I find fault with the selection of games!
Nevertheless, this casino is reputable on balance. There were never any problems with withdrawals and the support was always friendly to me
This post has been translated automatically
Warning: Fairplaycasino
Nobody has liked this post so far
now I'm really disappointed in you ronny and shocked at the same time
you are but well liked here and except random will have thought thereupon still some --> there I sign up because the ronny has praised it <--
and then you mention here so incidentally, and also only because random has opened this thread, that this fairplay oc has demanded of you not only your deposited amount once to convert but also still that of 2 past deposits (apart from the fact that this is totally unserios of unfairplay and harassment).
wtf? just you, who often posts in Videoslots threads that they very often require you to convert once and get upset about it, suddenly think it is not worth mentioning here that fairplay also requires this for past deposits???? is much worse when the once conversion is essential for you as a low player and can mean the ruin (broke) if it does not run.
why you do not warn the community immediately with something like this but wait until random opens a corresponding thread, that blows me away, negative, sorry
This post has been translated automatically