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# Other Casinos #: Waiting for my payment for 10 days!

Topic created on 11th Mar. 2019 | Page: 1 of 1 | Answers: 5 | Views: 1,864
Thiffy1987
Visitor

Waiting for my payment for 10 days!

11th Mar. 2019, at 09:32 am CET#1
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I play for almost a year in the online casino Germany / Europe and have the first time problems with a withdrawal
It is also not a mega win but only 930 €
The mean my player account is similar to another and as long as the other player has not yet verified his account you could not pay me my money. I am really stunned about this. Has anyone ever had such a problem ? What can I do now ? First of all, I've already cashed out 5 times in the casino

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Anonym

Waiting for my payment for 10 days!

11th Mar. 2019, at 12:08 pm CET#2
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hm can not help you there unfortunately. Ask but times via email, support after what it hapert?

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Dbac79
Elite

Waiting for my payment for 10 days!

11th Mar. 2019, at 06:29 pm CET#3
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ask if they are still on the fence, how can you help it that there is an account similar to yours and who says that this person will ever verify themselves?

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MisterL
Expert

Waiting for my payment for 10 days!

12th Mar. 2019, at 02:02 am CET#4
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there I will in any case no longer play in Online Casino Germany/Europe I would also recommend to others here maybe the club notices that there are noticeable declines in sales

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Thiffy1987
Visitor

Waiting for my payment for 10 days!

12th Mar. 2019, at 09:00 am CET#5
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Dbac79 wrote on 11.03.2019 at 18:29: ask if they still have all the bars on the fence, what can you do because there is an account that resembles yours and who says because this someone will ever verify / can

Yes I have also written to the and always get the same answer to it
Last answer yesterday from the casino


Due to some similarities with another account, we still need to verify the other account to initiate your withdrawal.
Please also refer to section 7.5 of our Terms and Conditions: OCG does not guarantee that there will be no delay in the processing or receipt of withdrawals.
We have also contacted the other player and requested the documentation. Once the account is verified, you will be notified by email.


Now I guess I have no choice but to wait 😠

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Thiffy1987
Visitor

Waiting for my payment for 10 days!

12th Mar. 2019, at 09:02 am CET#6
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MisterL wrote on 12.03.2019 at 02:02 clock: there I will in any case no longer play in Online Casino Germany/Europe I would recommend to others here too maybe the club notices that there are noticeable declines in sales

As soon as I have my money I will delete my account there also directly ...

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