Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Waiting for my payment for 10 days!

Topic created on 11th Mar. 2019 | Page: 1 of 1 | Answers: 5 | Views: 1,856
Thiffy1987
Visitor

Waiting for my payment for 10 days!

11th Mar. 2019, at 09:32 am CET#1
0 Likes

Nobody has liked this post so far
I play for almost a year in the online casino Germany / Europe and have the first time problems with a withdrawal
It is also not a mega win but only 930 €
The mean my player account is similar to another and as long as the other player has not yet verified his account you could not pay me my money. I am really stunned about this. Has anyone ever had such a problem ? What can I do now ? First of all, I've already cashed out 5 times in the casino

This post has been translated automatically

Anonym

Waiting for my payment for 10 days!

11th Mar. 2019, at 12:08 pm CET#2
0 Likes

Nobody has liked this post so far
hm can not help you there unfortunately. Ask but times via email, support after what it hapert?

This post has been translated automatically

Dbac79
Elite

Waiting for my payment for 10 days!

11th Mar. 2019, at 06:29 pm CET#3
0 Likes

Nobody has liked this post so far
ask if they are still on the fence, how can you help it that there is an account similar to yours and who says that this person will ever verify themselves?

This post has been translated automatically

MisterL
Expert

Waiting for my payment for 10 days!

12th Mar. 2019, at 02:02 am CET#4
0 Likes

Nobody has liked this post so far
there I will in any case no longer play in Online Casino Germany/Europe I would also recommend to others here maybe the club notices that there are noticeable declines in sales

This post has been translated automatically

Thiffy1987
Visitor

Waiting for my payment for 10 days!

12th Mar. 2019, at 09:00 am CET#5
0 Likes

Nobody has liked this post so far
Dbac79 wrote on 11.03.2019 at 18:29: ask if they still have all the bars on the fence, what can you do because there is an account that resembles yours and who says because this someone will ever verify / can

Yes I have also written to the and always get the same answer to it
Last answer yesterday from the casino


Due to some similarities with another account, we still need to verify the other account to initiate your withdrawal.
Please also refer to section 7.5 of our Terms and Conditions: OCG does not guarantee that there will be no delay in the processing or receipt of withdrawals.
We have also contacted the other player and requested the documentation. Once the account is verified, you will be notified by email.


Now I guess I have no choice but to wait 😠

This post has been translated automatically

Thiffy1987
Visitor

Waiting for my payment for 10 days!

12th Mar. 2019, at 09:02 am CET#6
0 Likes

Nobody has liked this post so far
MisterL wrote on 12.03.2019 at 02:02 clock: there I will in any case no longer play in Online Casino Germany/Europe I would recommend to others here too maybe the club notices that there are noticeable declines in sales

As soon as I have my money I will delete my account there also directly ...

This post has been translated automatically

Hot Topics5th Apr. 2025 at 04:58 am CEST

Online Casinos
0
Jackpots
0
Sports betting
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately