Topic created on 08th Jul. 2024 | Page: 1 of 1 | Answers: 1 | Views: 454
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Voltslot Casino delays payout
8th Jul. 2024, at 01:41 pm CEST#1
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Hello everyone,
i played at Voltslot Casino at the beginning of June and deposited approx. 800 euros over 2-3 days.
I did not claim any bonus.
Verification was unusually time-consuming, but it worked after about a week.
Since then I have been trying to get my balance of 1288 euros.
First they checked for days. Then I had to submit bank statements so that they could supposedly check that I hadn't received the money.
Then my bank refused the payment, but they didn't, because I phoned the bank.
I gave them a different bank account, and now they say that everything is in order, but I still haven't received the money.
They can't send proof of payment either, because that violates I don't know what.
Can anyone tell me what else I can do to get my balance?
As the casino is not licensed in Germany, it is quite possible that your bank has blocked the incoming payment and forwarded the matter to the investigating authorities. They are forced to do this when suspicious payments are received. Unfortunately, this has been the case very often recently. Maybe they just didn't want to tell you at first that they had to inform the police about it. You are welcome to read the following thread.
Voltslot Casino delays payout
Nobody has liked this post so far
i played at Voltslot Casino at the beginning of June and deposited approx. 800 euros over 2-3 days.
I did not claim any bonus.
Verification was unusually time-consuming, but it worked after about a week.
Since then I have been trying to get my balance of 1288 euros.
First they checked for days. Then I had to submit bank statements so that they could supposedly check that I hadn't received the money.
Then my bank refused the payment, but they didn't, because I phoned the bank.
I gave them a different bank account, and now they say that everything is in order, but I still haven't received the money.
They can't send proof of payment either, because that violates I don't know what.
Can anyone tell me what else I can do to get my balance?
Thanks in advance
This post has been translated automatically
Voltslot Casino delays payout
Nobody has liked this post so far
https://www.gamblejoe.com/forum/online-casinos/allgemeines/anzeige-wegen-unerlaubten-glucksspiel-285-stgb-214033/33/
Edit by Andre: Font color adjusted
This post has been translated automatically