Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Voltslot Casino delays payout

Topic created on 08th Jul. 2024 | Page: 1 of 1 | Answers: 1 | Views: 503
Anonym

Voltslot Casino delays payout

8th Jul. 2024, at 01:41 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello everyone,
i played at Voltslot Casino at the beginning of June and deposited approx. 800 euros over 2-3 days.
I did not claim any bonus.
Verification was unusually time-consuming, but it worked after about a week.
Since then I have been trying to get my balance of 1288 euros.
First they checked for days. Then I had to submit bank statements so that they could supposedly check that I hadn't received the money.
Then my bank refused the payment, but they didn't, because I phoned the bank.
I gave them a different bank account, and now they say that everything is in order, but I still haven't received the money.
They can't send proof of payment either, because that violates I don't know what.
Can anyone tell me what else I can do to get my balance?

Thanks in advance

This post has been translated automatically

denyo123
Experienced

Voltslot Casino delays payout

8th Jul. 2024, at 04:34 pm CEST#2
0 Likes

Nobody has liked this post so far
As the casino is not licensed in Germany, it is quite possible that your bank has blocked the incoming payment and forwarded the matter to the investigating authorities. They are forced to do this when suspicious payments are received. Unfortunately, this has been the case very often recently. Maybe they just didn't want to tell you at first that they had to inform the police about it. You are welcome to read the following thread.

https://www.gamblejoe.com/forum/online-casinos/allgemeines/anzeige-wegen-unerlaubten-glucksspiel-285-stgb-214033/33/


Edit by Andre: Font color adjusted

This post has been translated automatically

Hot Topics18th Jan. 2025 at 11:03 am CET

Online Casinos
0
World
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately