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# Other Casinos #: Volcano Vegas win and free spins gone...

Topic created on 03rd Jun. 2024 | Page: 1 of 1 | Answers: 3 | Views: 505
Nena86

Volcano Vegas win and free spins gone...

3rd Jun. 2024, at 11:10 pm CEST#1
0 Likes

Nobody has liked this post so far
...as written in the headline.

I've been registered with Vulkan Vegas for a very long time, and it's well known that there are problems with depositors from time to time and they are resolved quite quickly.

Now the following happened today.

I finally got free spins on Crystalball after doing nothing for quite a few spins and got €0.75 with a 4type win of €151.50 when I entered the game.
Now it comes VERBINDUNG UNTERBROCHEN!

I restart the game and the BINDING IS STILL INTERRUPTED, the balance is €13.75
Nothing more to see of the €151.50 and the free spins. Simply gone.

Went into the chat this was also interrupted again and again, should restart everything and delete this done meanwhile the 3 employees and 3 times new chat started.

Nothing money and free spins remain gone.

Thank goodness I took a screenshot but will that help me?

Aunt in the chat comforted me that she will pass it on, it may take some time and I will get an email.

Yes, what does some time mean?

I didn't receive an order email either, nothing.

Has anyone already had this?

Will I ever see the win plus the free spins?

It's not that I haven't already left tens of euros there but it's annoying and I don't think this should happen and if it does it should restart where it left off and not where they like it.

This post has been translated automatically

Svenr
Amateur

Volcano Vegas win and free spins gone...

4th Jun. 2024, at 10:03 am CEST#2
1 Like

Liked this post: Avatar von Nena86 Nena86
I don't know exactly is the game not gamomat there Vegas has had problems forever but only when they run well then there are crashes without end, since you have a screenshot it could be that they pay your money

This post has been translated automatically

Nena86

Volcano Vegas win and free spins gone...

5th Jun. 2024, at 02:15 pm CEST#3
0 Likes

Nobody has liked this post so far
Thank you for your answer.

I have written to support again separately as I did not receive an E-MAIL after the live chat.

I have now received an email back that the case has been forwarded.

I'm curious to see if anything will come of it.

Let's wait and see.

This post has been translated automatically

x****Y

Volcano Vegas win and free spins gone...

5th Jun. 2024, at 02:36 pm CEST#4
1 Like

Liked this post: Avatar von Nena86 Nena86

Nena86 wrote on 05.06.2024 at 14:15: Thank you for your answer.

I have written to the support again separately, as I did not receive an E-MAIL after the live chat.

An email has now also come back that the case has been forwarded.

I'm curious to see if anything will come of it.

Let's wait and see.


they contact the Provider, who checks the whole thing, passes the result of the free spins on to vulkan vegas and they credit you the amount. But it can take 2-4 weeks

This post has been translated automatically

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