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# Other Casinos #: Viggoslots has cancelled payout

Topic created on 16th Nov. 2022 | Page: 1 of 1 | Answers: 6 | Views: 984
Partygirl
Rookie

Viggoslots has cancelled payout

16th Nov. 2022, at 05:34 pm CET#1
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Hello dear ones,

Had the other day a win because I wanted to pay me. Had a bonus of 200% turnover free then had a win at 0.90 € full screen beetle I had also cost here. Wanted then 650 pay out but did not have then first 300 paid out and thus also canceled the bonus have gambled away the other 350. Now I got ne mail from them I would have played over the limit it would be only 4 euros with the bonus I have played neither with nor without bonus so high it was a maximum of 2 euros in the.cjat told me I had played on 20euro have looked at the whole history and not found in higher contributions. Is there anything I can do about it?

This post has been translated automatically

Anonym

Viggoslots has cancelled payout

16th Nov. 2022, at 05:37 pm CET#2
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Partygirl wrote on 11/16/2022 at 5:34 pm: Hello dear ones,

Had a win the other day because I wanted to pay me. Had a bonus of 200% turnover free then had a win at 0.90 € full screen beetle I had also cost here. Wanted then 650 pay out but did not have then first 300 paid out and thus also canceled the bonus have gambled away the other 350. Now I got ne mail from them I would have played over the limit it would be only 4 euros with the bonus I have played neither with nor without bonus so high it was a maximum of 2 euros in the.cjat told me I had played on 20euro have looked at the whole history and not found in higher contributions. Is there anything I can do about it?

Did you maybe buy a feature drop for 20€? Possibly played on only One line with 2-4€ bet?

This post has been translated automatically

Partygirl
Rookie

Viggoslots has cancelled payout

16th Nov. 2022, at 05:39 pm CET#3
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Hi Natalie!

Unfortunately we have to inform you that your withdrawal request has been declined.

There has been a breach of our T&C in either playing with a bonus, or playing with funds gained from a bonus.
While using a bonus, or playing with funds which have been gained from a bonus, you are playing in accordance with the T&C for a fair play

Following T&C have been breached

3.7 All games have a maximum betting limit of €4/4$/40NOK per game round/spin during the time that a bonus is active on the player's account. This applies the entire time that the bonus is active on the player's account as long as nothing else is stated. Violation of this rule will forfeit the bonus and any winnings resulting from the bonus or other games that were completed during the bonus period.

For future reference, in playing with Bonuses make sure to follow the T&C
Please read the following link for full information on how to play with bonuses: https://www.viggoslots.com/bonus-terms



Best regards,

Viggoslots, Play to Win
www.viggoslots.com

This is the email

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Partygirl
Rookie

Viggoslots has cancelled payout

16th Nov. 2022, at 05:42 pm CET#4
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Royal777 wrote on 11/16/2022 at 17:37
Did you maybe buy a feature drop for 20€? Possibly played on just One line with 2-4€ bet?

No not that I know am the whole course through there it should be yes

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gamble1
Icon

Viggoslots has cancelled payout

16th Nov. 2022, at 05:45 pm CET#5
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Partygirl wrote on 11/16/2022 at 5:39pm: Hi Natalie!

Unfortunately we have to inform you that your withdrawal request has been declined.

There has been a breach of our T&C in either playing with a bonus, or playing with funds gained from a bonus.
While using a bonus, or playing with funds which have been gained from a bonus, you are playing in accordance with the T&C for a fair play

Following T&C have been breached

3.7 All games have a maximum betting limit of €4/4$/40NOK per game round/spin during the time that a bonus is active on the player's account. This applies the entire time that the bonus is active on the player's account as long as nothing else is stated. Violation of this rule will forfeit the bonus and any winnings resulting from the bonus or other games that were completed during the bonus period.

For future reference, in playing with Bonuses make sure to follow the T&C
Please read the following link for full information on how to play with bonuses: https://www.viggoslots.com/bonus-terms



Best regards,

Viggoslots, Play to Win
www.viggoslots.com

This is the email

But this smooth 20 € actually speaks for a free play purchase

This post has been translated automatically

gamble1
Icon

Viggoslots has cancelled payout

16th Nov. 2022, at 05:46 pm CET#6
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Liked this post: Anonym
Partygirl wrote on 11/16/2022 at 5:42 PM

No not that I know am yes the whole course through there it should stand yes

Not necessarily if you buy free spins on 0.20 € you usually pay 20 € but the stake are still 0.20 so it is so mostly in the history

If you are quite sure tell the support you deny this and want please a precise list of when in which game

They accuse you of something so they must be able to prove their accusation

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Anonym

Viggoslots has cancelled payout

16th Nov. 2022, at 05:49 pm CET#7
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Partygirl wrote on 11/16/2022 at 5:42 PM

No not that I know am yes the whole course through there it should stand yes

Then I would ask the support for details with the remark that you do not find any violation of § 3.7 in your game history. Furthermore, you can find different payout limits in the terms and conditions;

2.1.4 For players who make a win from free spins with no Deposit requirement at Viggoslots.com, the maximum possible payout is 50€ or the same amount in other currency.


2.1.5 Free Spins without Wagering requirements that are derived from a deposit requirement or with the Welcome bonus have a maximum possible payout of 150€ /150AUD/150$/150CAD/150NZD/1500NOK or equivalent in any other currency, except for Free Spins from a campaign or offer where the rules for the specific campaign apply. These conditions are stated in the Terms and Conditions for the specific campaign.

2.1.6 For Free Spins with a wagering requirement accompanied by a deposit requirement, the maximum possible payout is 500€ or equivalent in another currency.



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