Had the other day a win because I wanted to pay me. Had a bonus of 200% turnover free then had a win at 0.90 € full screen beetle I had also cost here. Wanted then 650 pay out but did not have then first 300 paid out and thus also canceled the bonus have gambled away the other 350. Now I got ne mail from them I would have played over the limit it would be only 4 euros with the bonus I have played neither with nor without bonus so high it was a maximum of 2 euros in the.cjat told me I had played on 20euro have looked at the whole history and not found in higher contributions. Is there anything I can do about it?
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Anonym
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Viggoslots has cancelled payout
16th Nov. 2022, at 05:37 pm CET#2
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Partygirl wrote on 11/16/2022 at 5:34 pm: Hello dear ones,
Had a win the other day because I wanted to pay me. Had a bonus of 200% turnover free then had a win at 0.90 € full screen beetle I had also cost here. Wanted then 650 pay out but did not have then first 300 paid out and thus also canceled the bonus have gambled away the other 350. Now I got ne mail from them I would have played over the limit it would be only 4 euros with the bonus I have played neither with nor without bonus so high it was a maximum of 2 euros in the.cjat told me I had played on 20euro have looked at the whole history and not found in higher contributions. Is there anything I can do about it?
Did you maybe buy a feature drop for 20€? Possibly played on only One line with 2-4€ bet?
Unfortunately we have to inform you that your withdrawal request has been declined.
There has been a breach of our T&C in either playing with a bonus, or playing with funds gained from a bonus.
While using a bonus, or playing with funds which have been gained from a bonus, you are playing in accordance with the T&C for a fair play
Following T&C have been breached
3.7 All games have a maximum betting limit of €4/4$/40NOK per game round/spin during the time that a bonus is active on the player's account. This applies the entire time that the bonus is active on the player's account as long as nothing else is stated. Violation of this rule will forfeit the bonus and any winnings resulting from the bonus or other games that were completed during the bonus period.
For future reference, in playing with Bonuses make sure to follow the T&C
Please read the following link for full information on how to play with bonuses: https://www.viggoslots.com/bonus-terms
Partygirl wrote on 11/16/2022 at 5:39pm: Hi Natalie!
Unfortunately we have to inform you that your withdrawal request has been declined.
There has been a breach of our T&C in either playing with a bonus, or playing with funds gained from a bonus.
While using a bonus, or playing with funds which have been gained from a bonus, you are playing in accordance with the T&C for a fair play
Following T&C have been breached
3.7 All games have a maximum betting limit of €4/4$/40NOK per game round/spin during the time that a bonus is active on the player's account. This applies the entire time that the bonus is active on the player's account as long as nothing else is stated. Violation of this rule will forfeit the bonus and any winnings resulting from the bonus or other games that were completed during the bonus period.
For future reference, in playing with Bonuses make sure to follow the T&C
Please read the following link for full information on how to play with bonuses: https://www.viggoslots.com/bonus-terms
Best regards,
Viggoslots, Play to Win
www.viggoslots.com
This is the email
But this smooth 20 € actually speaks for a free play purchase
No not that I know am yes the whole course through there it should stand yes
Not necessarily if you buy free spins on 0.20 € you usually pay 20 € but the stake are still 0.20 so it is so mostly in the history
If you are quite sure tell the support you deny this and want please a precise list of when in which game
They accuse you of something so they must be able to prove their accusation
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Anonym
verified
Former Member
Viggoslots has cancelled payout
16th Nov. 2022, at 05:49 pm CET#7
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Partygirl wrote on 11/16/2022 at 5:42 PM
No not that I know am yes the whole course through there it should stand yes
Then I would ask the support for details with the remark that you do not find any violation of § 3.7 in your game history. Furthermore, you can find different payout limits in the terms and conditions;
2.1.4 For players who make a win from free spins with no Deposit requirement at Viggoslots.com, the maximum possible payout is 50€ or the same amount in other currency.
2.1.5 Free Spins without Wagering requirements that are derived from a deposit requirement or with the Welcome bonus have a maximum possible payout of 150€ /150AUD/150$/150CAD/150NZD/1500NOK or equivalent in any other currency, except for Free Spins from a campaign or offer where the rules for the specific campaign apply. These conditions are stated in the Terms and Conditions for the specific campaign.
2.1.6 For Free Spins with a wagering requirement accompanied by a deposit requirement, the maximum possible payout is 500€ or equivalent in another currency.
Viggoslots has cancelled payout
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Had the other day a win because I wanted to pay me. Had a bonus of 200% turnover free then had a win at 0.90 € full screen beetle I had also cost here. Wanted then 650 pay out but did not have then first 300 paid out and thus also canceled the bonus have gambled away the other 350. Now I got ne mail from them I would have played over the limit it would be only 4 euros with the bonus I have played neither with nor without bonus so high it was a maximum of 2 euros in the.cjat told me I had played on 20euro have looked at the whole history and not found in higher contributions. Is there anything I can do about it?
This post has been translated automatically
Viggoslots has cancelled payout
Nobody has liked this post so far
Did you maybe buy a feature drop for 20€? Possibly played on only One line with 2-4€ bet?
This post has been translated automatically
Viggoslots has cancelled payout
Nobody has liked this post so far
Unfortunately we have to inform you that your withdrawal request has been declined.
There has been a breach of our T&C in either playing with a bonus, or playing with funds gained from a bonus.
While using a bonus, or playing with funds which have been gained from a bonus, you are playing in accordance with the T&C for a fair play
Following T&C have been breached
3.7 All games have a maximum betting limit of €4/4$/40NOK per game round/spin during the time that a bonus is active on the player's account. This applies the entire time that the bonus is active on the player's account as long as nothing else is stated. Violation of this rule will forfeit the bonus and any winnings resulting from the bonus or other games that were completed during the bonus period.
For future reference, in playing with Bonuses make sure to follow the T&C
Please read the following link for full information on how to play with bonuses: https://www.viggoslots.com/bonus-terms
Best regards,
Viggoslots, Play to Win
www.viggoslots.com
This is the email
This post has been translated automatically
Viggoslots has cancelled payout
Nobody has liked this post so far
No not that I know am the whole course through there it should be yes
This post has been translated automatically
Viggoslots has cancelled payout
Nobody has liked this post so far
But this smooth 20 € actually speaks for a free play purchase
This post has been translated automatically
Viggoslots has cancelled payout
Liked this post: Anonym
Not necessarily if you buy free spins on 0.20 € you usually pay 20 € but the stake are still 0.20 so it is so mostly in the history
If you are quite sure tell the support you deny this and want please a precise list of when in which game
They accuse you of something so they must be able to prove their accusation
This post has been translated automatically
Viggoslots has cancelled payout
Nobody has liked this post so far
Then I would ask the support for details with the remark that you do not find any violation of § 3.7 in your game history. Furthermore, you can find different payout limits in the terms and conditions;
2.1.4 For players who make a win from free spins with no Deposit requirement at Viggoslots.com, the maximum possible payout is 50€ or the same amount in other currency.
2.1.5 Free Spins without Wagering requirements that are derived from a deposit requirement or with the Welcome bonus have a maximum possible payout of 150€ /150AUD/150$/150CAD/150NZD/1500NOK or equivalent in any other currency, except for Free Spins from a campaign or offer where the rules for the specific campaign apply. These conditions are stated in the Terms and Conditions for the specific campaign.
2.1.6 For Free Spins with a wagering requirement accompanied by a deposit requirement, the maximum possible payout is 500€ or equivalent in another currency.
This post has been translated automatically