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# Other Casinos #: Viggoslots deposit not posted

Topic created on 16th Feb. 2023 | Page: 1 of 1 | Answers: 3 | Views: 923
GrauGruenL
Viggoslots does not book my real time deposit.
deposited 10 euros via real time - nothing happens for 7 days.
All attempts to find a solution with the chat fail.
Either they answer completely off topic or the chat is simply closed
I know gradually no more advice.
Also on emails is not responded!!!
What can I do ???
7 days ago the support said that in 72 hours a new contact should be made if the amount was not booked then they would deal with it.
Said - done !!! Since then, the chat is closed every time I send screenshots of the conversation in which it was said that you should contact after 72 hours....

This post has been translated automatically

T0uchTheSky
Elite
It also happened to me once there. I should also wait 72 hours, if the money is not there yet, I should send a bank statement and they check it. 2 or 3 days later I got the Deposit credited by ViggoSlots.

If they don't answer your mails or chat anymore, maybe it's because you are not a patient person and you just asked too many times

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GrauGruenL
Well, everything has already been done with the bank statement. Well and once a day I think it's legitimate to ask... after all, it was a real-time transfer. And that one is then just completely ignored and the chat is terminated is the top of all evil still in addition!!!!!

This post has been translated automatically

Langhans_innen
Expert
Well, that would be unprofessional on the part of the chat staff to the highest degree, to fire every customer directly from the chat, who might be a bit annoying Sure, you're used to a lot in the genre - be it as a player or support and there it's not always like in a bank consultation - but some manners prevail there too

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