Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Verification/Disbursement

Topic created on 28th Dec. 2022 | Page: 1 of 1 | Answers: 1 | Views: 788
Giya159
Dear Sir or Madam,

i have made a withdrawal at Bacanaplay.com
Have sent all the documents for verification.
Plus a payout in the amount of 300€
However, since 23.12.2022 there is no feedback from support. In the chat no one is available and on emails no one responds.

Can you help me ?

Edit by Julian: personalized data has been removed for security reasons

This post has been translated automatically

Anonym
I'll say that you don't have to worry. It's only been 2 full business days, so I would be patient until Friday. Generally on and around Christmas many are on vacation

But maybe the forum moderators can reach someone from the casino, however I don't really see any need for action yet

This post has been translated automatically

Hot Topics18th Nov. 2024 at 12:42 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately