Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Verification at Slotwolf a disaster

Topic created on 26th May. 2020 | Page: 1 of 1 | Answers: 6 | Views: 2,690
Wbu0732

Verification at Slotwolf a disaster

26th May. 2020, at 04:15 pm CEST#1
0 Likes

Nobody has liked this post so far
Good day! I opened an account with Slotwolf (N1 Interactiv Ltd.) and the Verification is just a cheek. I deposited with Paysafecard. After I submitted all the required documents, I got the mail that my account has been verified. Now I have requested the withdrawal and now they require me, a screenshot of Paysafecard, where my name, my email and my transaction must be seen. This is technically not possible with Paysafecard at all. The support is just crap and full slow. Who has advice for my problem? Does it bring anything that I turn to the MGA? Many thanks, Wolfi

This post has been translated automatically

Anonym

Verification at Slotwolf a disaster

26th May. 2020, at 04:21 pm CEST#2
0 Likes

Nobody has liked this post so far
Wbu0732 wrote on 26/05/2020 at 16:15: Good day! I opened an account at Slotwolf (N1 Interactiv Ltd.) and the Verification is just a cheek. I deposited with Paysafecard. After I submitted all the required documents, I got the mail that my account has been verified. Now I have requested the withdrawal and now they require me, a screenshot of Paysafecard, where my name, my email and my transaction must be seen. This is technically not possible with Paysafecard at all. The support is just poop and full slow. Who has advice for my problem? Does it bring anything that I turn to the MGA? Many thanks, Wolfi

In such a case the MGA still can't help you. Since a few months it is a standard procedure that you have to prove your PSC.
Just take a selfie of yourself and your PSC. If you don't have it anymore, check your casino account, if necessary contact the Live Chat of the casino.
You can enter the code here https://www.paysafecard.com/de-de/guthaben-abfragen/, then click on details and print out the page....

This post has been translated automatically

GereonRath12
Experienced

Verification at Slotwolf a disaster

26th May. 2020, at 04:52 pm CEST#3
0 Likes

Nobody has liked this post so far
Wbu0732 wrote on 26/05/2020 at 16:15: Good day! I opened an account at Slotwolf (N1 Interactiv Ltd.) and the Verification is just a cheek. I deposited with Paysafecard. After I submitted all the required documents, I got the mail that my account has been verified. Now I have requested the withdrawal and now they require me, a screenshot of Paysafecard, in which my name, my email and my transaction must be seen. This is technically not possible with Paysafecard at all. The support is just crap and full slow. Who has advice for my problem? Does it bring anything that I turn to the MGA? Many thanks, Wolfi

A colleague has the same thing with Wildz
He bought the Paysafecard at the gas station and now just sent in a picture of the Paysafecard. Luckily he never throws them away, for exactly the same reason. He does not have an online account with Paysafecard
Let's see what happens now

This post has been translated automatically

Wbu0732

Verification at Slotwolf a disaster

26th May. 2020, at 07:12 pm CEST#4
0 Likes

Nobody has liked this post so far
Thank you very much for the answers. I always Deposit the funds to my Paysafecard and make the deposit with it. I have now sent the screenshots from mypasafecard. I am curious if it helps. In general, a very bad support at this casino. I have not yet experienced

This post has been translated automatically

cbz490
Experienced

Verification at Slotwolf a disaster

27th May. 2020, at 10:12 am CEST#5
0 Likes

Nobody has liked this post so far
Had the same at the N1 Casino directly, eventually gambled the money away again and have been avoiding the group ever since

This post has been translated automatically

Wbu0732

Verification at Slotwolf a disaster

27th May. 2020, at 11:26 am CEST#6
0 Likes

Nobody has liked this post so far
cbz490 wrote on 05/27/2020 at 10:12 am: Had the same thing at N1 Casino directly, ended up gambling the money away again and have been avoiding the group ever since
I

I have fortunately set the loss limit to 1.00 euros. There goes nothing more

This post has been translated automatically

Anonym

Verification at Slotwolf a disaster

28th May. 2020, at 11:49 am CEST#7
1 Like

Liked this post: Anonym
Hello together,

have also had the problem and was faced with a 2,500€ withdrawal. I had once deposited with paysafe in 2019 and should also bring the proof what I but explained in the chat that I no longer have the piece of paper after such a long time.

Were with me very understandable and I should if I again times with paysafe Deposit, just send the current proof, which I have now also done!

Everything in order!

VG Tomi559

This post has been translated automatically

Hot Topics31st Dec. 2024 at 11:39 am CET

Offline Casinos
0
World
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre online
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately