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# Other Casinos #: Verification at Slotwolf a disaster

Topic created on 26th May. 2020 | Page: 1 of 1 | Answers: 6 | Views: 2,637
Wbu0732
Good day! I opened an account with Slotwolf (N1 Interactiv Ltd.) and the Verification is just a cheek. I deposited with Paysafecard. After I submitted all the required documents, I got the mail that my account has been verified. Now I have requested the withdrawal and now they require me, a screenshot of Paysafecard, where my name, my email and my transaction must be seen. This is technically not possible with Paysafecard at all. The support is just crap and full slow. Who has advice for my problem? Does it bring anything that I turn to the MGA? Many thanks, Wolfi

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Anonym
Wbu0732 wrote on 26/05/2020 at 16:15: Good day! I opened an account at Slotwolf (N1 Interactiv Ltd.) and the Verification is just a cheek. I deposited with Paysafecard. After I submitted all the required documents, I got the mail that my account has been verified. Now I have requested the withdrawal and now they require me, a screenshot of Paysafecard, where my name, my email and my transaction must be seen. This is technically not possible with Paysafecard at all. The support is just poop and full slow. Who has advice for my problem? Does it bring anything that I turn to the MGA? Many thanks, Wolfi

In such a case the MGA still can't help you. Since a few months it is a standard procedure that you have to prove your PSC.
Just take a selfie of yourself and your PSC. If you don't have it anymore, check your casino account, if necessary contact the Live Chat of the casino.
You can enter the code here https://www.paysafecard.com/de-de/guthaben-abfragen/, then click on details and print out the page....

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GereonRath12
Experienced
Wbu0732 wrote on 26/05/2020 at 16:15: Good day! I opened an account at Slotwolf (N1 Interactiv Ltd.) and the Verification is just a cheek. I deposited with Paysafecard. After I submitted all the required documents, I got the mail that my account has been verified. Now I have requested the withdrawal and now they require me, a screenshot of Paysafecard, in which my name, my email and my transaction must be seen. This is technically not possible with Paysafecard at all. The support is just crap and full slow. Who has advice for my problem? Does it bring anything that I turn to the MGA? Many thanks, Wolfi

A colleague has the same thing with Wildz
He bought the Paysafecard at the gas station and now just sent in a picture of the Paysafecard. Luckily he never throws them away, for exactly the same reason. He does not have an online account with Paysafecard
Let's see what happens now

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Wbu0732
Thank you very much for the answers. I always Deposit the funds to my Paysafecard and make the deposit with it. I have now sent the screenshots from mypasafecard. I am curious if it helps. In general, a very bad support at this casino. I have not yet experienced

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cbz490
Experienced
Had the same at the N1 Casino directly, eventually gambled the money away again and have been avoiding the group ever since

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Wbu0732
cbz490 wrote on 05/27/2020 at 10:12 am: Had the same thing at N1 Casino directly, ended up gambling the money away again and have been avoiding the group ever since
I

I have fortunately set the loss limit to 1.00 euros. There goes nothing more

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Anonym
Hello together,

have also had the problem and was faced with a 2,500€ withdrawal. I had once deposited with paysafe in 2019 and should also bring the proof what I but explained in the chat that I no longer have the piece of paper after such a long time.

Were with me very understandable and I should if I again times with paysafe Deposit, just send the current proof, which I have now also done!

Everything in order!

VG Tomi559

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