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# Other Casinos #: Vave locks the account fraud!

Topic created on 26th Jan. 2023 | Page: 1 of 1 | Answers: 12 | Views: 1,847
H90H90
Hello,

i won a total of almost 5k with the 2nd bonus at Vave and paid out 3.8k.

The withdrawal was then cancelled and my 2nd Deposit was refunded and paid out. After that my account was locked.
According to the support I did not violate the bonus conditions. I was accused of fraud and according to the terms and conditions, the wins can be withheld at the slightest suspicion.
I asked for further explanation. However, I was only told that the decision was final. Even after repeated contact, I was not told the exact reason.
The support only suggested that my gameplay was conspicuous and that they were not allowed to tell me more.
Even the Streamer who recruited me does not receive an answer or reason.

I can only advise against the casino. Currently, I do not know how I should proceed.
Everything was saved by me via screenshot.

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gamble1
Icon
H90H90 wrote on 01/26/2023 at 23:22: Hello,

i won a total of almost 5k with the 2nd bonus at Vave and paid out 3.8k.

The withdrawal was then cancelled and my 2nd Deposit was refunded and paid out. After that my account was locked.
According to the support I did not violate the bonus conditions. I was accused of fraud and according to the terms and conditions, the wins can be withheld at the slightest suspicion.
I asked for further explanation. However, I was only told that the decision was final. Even after repeated contact, I was not told the exact reason.
The support only suggested that my gameplay was conspicuous and that they were not allowed to tell me more.
Even the Streamer who recruited me does not receive an answer or reason.

I can only advise against the casino. Currently, I do not know how I should proceed.
Everything was saved by me via screenshot.

Probably you get no reason because there is simply no reason

As a rule, a reputable casino always gives you a reason for a canceled withdrawal and only a conspicuous game ? This can mean anything and says nothing

Therefore, one can only assume that they simply do not want to pay out although it is admittedly strange why you got your deposit paid out a scam casino usually does not do that

How did you play?

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T0uchTheSky
Elite
the casino is listed at CasinoGuru, file a complaint there, maybe someone will help you there

-Edit from Andre: Link removed-

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H90H90

gamble1 wrote on 01/26/2023 at 23:35:
Probably you don't get a reason because there is simply no reason

Usually a reputable casino will always give you a reason for a cancelled withdrawal and just a noticeable gamble ? That can mean anything and says nothing

Therefore, one can only assume that they simply do not want to pay out although it is admittedly strange why you got your Deposit paid out a scam casino does not usually do that

How did you play?

I started with 1$ spins and after a few wins I moved up. I have never exceeded the Maxbet. So in my opinion nothing noticeable. I have played at many casinos like this and always received my payout. I had remaining balance and while gambling one day after withdrawal request I was blocked and my balance was corrected.

@T0uchTheSky Thank you

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Anonym

H90H90 wrote on 01/26/2023 at 23:22: Hello,

i won a total of almost 5k with the 2nd bonus at Vave and paid out 3.8k.

The withdrawal was then cancelled and my 2nd Deposit was refunded and paid out. After that my account was locked.
According to the support I did not violate the bonus conditions. I was accused of fraud and according to the terms and conditions, the wins can be withheld at the slightest suspicion.
I asked for further explanation. However, I was only told that the decision was final. Even after repeated contact, I was not told the exact reason.
The support only suggested that my gameplay was conspicuous and that they were not allowed to tell me more.
Even the Streamer who recruited me does not receive an answer or reason.

I can only advise against the casino. Currently, I do not know how I should proceed.
Everything was saved by me via screenshot.

Dubious group, from which streamer did you get the recommendation? At the partner casinos there were already some complaints and the reputation is weak to insufficient...

Even the Mainsite of TechOptions Group B.V has not even an imprint, instead only an email address... Legal@...:D

This post has been translated automatically

ShakhtarD
Amateur
Seems very familiar to me, unfortunately. My case can be read at Casino Guru, as an unsolved case (IVIBet, same group) .

This post has been translated automatically

H90H90
My case is currently being investigated by CasinoGuru.

@Royal777 I will not name the streamer. He is in regular communication with me. He offered to match my 2nd Deposit (was not necessary as it was refunded by the casino).

I have already written off the money. But let's see what comes out in the investigation.

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Anonym

H90H90 wrote on 01/27/2023 at 14:29: My case is currently being investigated by CasinoGuru.

@Royal777 I will not name the streamer. He is in regular communication with me. He offered to match my 2nd Deposit (was not necessary as it was refunded by the casino).

I have already written off the money. But let's see what comes out of the investigation.

It is better to wait and see if it was actually fraud before you drop a name. There are some black sheep on Twitch.

Good luck

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gamble1
Icon
H90H90 wrote on 01/27/2023 at 14:29: My case is currently being investigated by CasinoGuru.

@Royal777 I will not name the streamer. He is in regular communication with me. He offered to match my 2nd Deposit (was not necessary as it was refunded by the casino).

I have already written off the money. But let's see what comes out in the investigation.

The colleague should look for but possibly better partners at the end also suffers his name under such an association and if the casinos on the net as doof to find are already difficult

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Anonym

gamble1 wrote on 28.01.2023 at 02:21 Clock:
The colleague should look but possibly better partners at the end also suffers his name under such an association and if the casinos are to be found on the net as doof already difficult

Reminds me of a case from the forum
https://www.gamblejoe.com/forum/casinobeschwerden/sonstige/slotbox-zahlt-meinen-rechtmaumlszligigen-gewinn-nicht-aus-308919/#p308919

The thread creator has since changed his name (formerly biggelow89) to cover tracks. On Twitch he and others continue to promote dubious casinos from Atlantic Management B.V

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gamble1
Icon

Royal777 wrote on 28/01/2023 at 13:42:

Reminds me of a case from the forum
https://www.gamblejoe.com/forum/casinobeschwerden/sonstige/slotbox-zahlt-meinen-rechtmaumlszligigen-gewinn-nicht-aus-308919/#p308919

The thread creator has since changed his name (formerly biggelow89) to cover tracks. On Twitch he and others continue to promote dubious casinos from Atlantic Management B.V

That's why it's so important that you do not believe the ladies and gentlemen who stream there everything simply

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H90H90
I've always done well with the larger German streamers so far. But the case mentioned by @Royal777 is very similar to mine. I have never violated the Maxbet. I have confirmation that I did not violate the bonus conditions but the T&C ( anti-fraud policy).

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Anonym

H90H90 wrote on 01/28/2023 at 23:21: I've always done well with the bigger German streamers so far. But the case @Royal777 mentioned is very similar to mine. I have never violated the maxbet. I have confirmation that I did not violate the Bonus terms but the T&C ( anti-fraud policy).

The case could be solved quite easily, but at Curacao casinos there is no Player protection worth mentioning as well as no reputable arbitration authority.
https://www.curacao-egaming.com/public-and-players/#section-file-a-complaint

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