Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Urgent help please!!!

Topic created on 08th Nov. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,496
Sukiz
Hi,

I am pretty much at the end, got this email address from my brother, who said here I could possibly be helped. I have deposited a few days ago 100€ at the Sugar Casino, and after a short time won the Jackpot, 13500 euros. I was first shocked but happy. Have then directly requested the payout, in several payouts, since max payout is 2500 euros. That was on 5.11.2021. Yesterday then I was confirmed that it goes out today (so yesterday), but nothing came. I have everything as a screenshot, the payout, the chat history, etc.. I also have witnesses to the win etc. In livechat I am not helped, and then this morning I wanted to log in to see if something has changed, there was suddenly my account locked. I now really do not know what to do and ask for help.

Edit: Private data has been removed for security reasons

This post has been translated automatically

Malganes
Top Member
The first thing that comes to mind is that you might want to contact Caro from the GambleJoe team. The casino you mentioned is listed here. Write to her via the communicator, she will definitely help you.

A small note: Posting your real name here is not necessary

This post has been translated automatically

Anonym
Congratulations on the win. Did you play with a bonus? And secondly, with this amount you need to be fully verified (ID, address, Deposit variant).

SugarCasino is not very good but very serious. If you didn't violate any T&Cs and submit all the necessary documents, you will receive your win this week!

This post has been translated automatically

TranceBabe
Expert
Sukiz wrote on 08/11/2021 at 17:00: Hi,

I am pretty much at the end, got this email address from my brother, who said here I could possibly be helped. I deposited a few days ago 100€ at the Sugar Casino, and after a short time won the Jackpot, 13500 euros. I was first shocked but happy. Have then directly requested the payout, in several payouts, as max payout is 2500 euros. That was on 5.11.2021. Yesterday then I was confirmed that it goes out today (so yesterday), but nothing came. I have everything as a screenshot, the payout, the chat history, etc.. I also have witnesses to the win etc. In livechat I am not helped, and then this morning I wanted to log in to see if something has changed, there was suddenly my account locked. I now really do not know what to do and ask for help.

Edit: Private data has been removed for security reasons


Accounts are usually not blocked anywhere for no reason.

Reasons why the account was blocked can be the following:

Click me ⬇︎
TranceBabe


PS: Is your brother by chance also registered there and if so, do you live in the same household?

This post has been translated automatically

Hot Topics19th Dec. 2024 at 04:17 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately