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# Other Casinos #: Tsars casino payout cancelled because max bet exceeded by 40 cents on few spins

Topic created on 14th Jun. 2021 | Page: 1 of 1 | Answers: 2 | Views: 1,479
Blueballs
Hello have beibdem said casino 200 euros deposited plus 100% bonus wager 30x d+b (but given were 25xD+D for first and second Deposit with max bet 2 ) so I started to gamble long ran nothing on 0.8 cents then I changed bet to 0.4 cents hit just under 400 profit slowly went mountain up played a while on 0.8 cents and 1 euro
At some point came win so that I adjust the bet to max bet poof next win 670x then one with 500x at some point I noticed that something is wrong constantly I was logged out and the game sessions under broke apprupt logged back in to the game the whole happened 4 or 5 at some point I must have been double on the plus at the bet so I had no 2 euros but 2.4 bet had when I noticed that were so about 15 spins over immediately I changed the bet size back to 2 euros hours later wager of say and write 12000euro at 99% and 2400 euro profit then suddenly jumped the balance back to the deposit amount. Support written to me they told me all the wins were canceled because I have accidentally exceeded the max bet by 40 cents because of the said about 15 spin. What I find ridiculous of course with such wager and the number of spins I have turned in the entire course of all the wins that were achieved were under max bet, I must say. Can I make my win somehow claim I mean it was not a presumed intention but an oversight and in my eyes a minimal violation where one could show mercy before justice is not so that I with almost 9600 spins all over max bet turned. Can someone help me or advise what or whether I can do anything at all against it
Thank you and greetings from Austria

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upola
Legend
This is a Curacao casino, you can not expect goodwill.
You have violated the terms and conditions, even if it was an accident...the casino does not know that.
Whether you would have gotten your money at all, is also not certain.

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LuckyNoob
Rookie
After you noticed it, contacting support would probably have been the best attempt to save something instead of continuing to play.
Counting on it not being noticed during a payout is probably very naive.
It also happened to me once with Vera&John.
Clicked and instead of spinning with 2 euros it was 20 euros. Of course, just in this spin comes a win of about 300 euros. The support was extremely accommodating, because I had contacted immediately. Because of the 300 euros I was able to wager through my 20 euro birthday bonus and pay out about 1000 euros.
But with your pad you probably need to expect nothing more

This post has been translated automatically

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