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# Other Casinos #: Touch Casino does not pay out 3 x 2.000,-€

Topic created on 13th Dec. 2022 | Page: 1 of 1 | Answers: 4 | Views: 908
Anonym

Touch Casino does not pay out 3 x 2.000,-€

13th Dec. 2022, at 04:00 pm CET#1
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Dear Sir or Madam,



i hereby file an official complaint against the above mentioned casino.
It is about 3 missing payouts in the amount of 2.000,-€ each from 06.12.2022



FOLLOWING FACTS:


After 9 deposits of 250,-€ each (2.250,-€) on 02.12.2022 I have in several games until 06.12.2022
Wins in the amount of 6.240-€ achieved - I have requested on 06.12. 3 x each 2.000,-€.


For the legitimacy check I had uploaded in the system identity card and the proof of residence...These two proofs were approved.


In addition, I received an email with the notice that I had to submit as a stated self-employed income proofs.I immediately uploaded the tax statements
2019 + 2020 (2021 is only due on 10.02.2023) uploaded - as well as an annual and monthly proof of income of a client.


Thereupon I was criticized that I had to upload the corresponding bank statement - which I first had to request from the bank, but then directly one day later also uploaded.


After eternal back and forth I have uploaded to them all my income of a partner, a total of over 60,000, - € - and still they always want to have more documents.

Thanks for the help
hsvdoll

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hustlehoff
Expert

Touch Casino does not pay out 3 x 2.000,-€

13th Dec. 2022, at 04:12 pm CET#2
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What records, then? Gammix makes SoW at over 2K. Numbers out though. What do you want and what of it can you not provide? Sounds like you disclose all documentation otherwise too and everything seems legal & correct with you, so I'm wondering what do you want that you can't provide?

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Anonym

Touch Casino does not pay out 3 x 2.000,-€

13th Dec. 2022, at 04:40 pm CET#3
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I can provide everything - but they always want more documents.Where my income comes from with which I made deposits in August and then in November.Have uploaded everything to them - I've never had such a hassle

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Falko
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Touch Casino does not pay out 3 x 2.000,-€

13th Dec. 2022, at 05:09 pm CET#4
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hsvdoll wrote on 13.12.2022 at 16:40: I can provide everything - but they always want more documentation.Where my earnings come from with which I deposited in August and then in November.Have uploaded everything to them - I never had such a hassle before

File a complaint with Casino Guru. There is the Touch Casino listed and has there also a pretty good rating with 7.6 out of 10. That should improve your chances that you still pay out your winnings. Is probably the attempt of the casino to make you barmy until you give up. Therefore, write a complaint to Guru, then they turn on. Touch is unfortunately not listed here.

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gamble1
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Touch Casino does not pay out 3 x 2.000,-€

13th Dec. 2022, at 11:52 pm CET#5
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Falko wrote on 13.12.2022 at 17:09

Submit a complaint at Casino Guru. There is the Touch Casino listed and has there also a pretty good rating with 7.6 of 10. That should improve your chances that you still pay out your winnings. Is probably the attempt of the casino to make you barmy until you give up. Therefore, write a complaint to Guru, then they turn on. Touch is unfortunately not listed here.

This will probably not bring anything because the casino only retroactively examines each Deposit and does not start to make extremely awesome demands according to the motto of who had the money before and where did he get it, etc....

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