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# Other Casinos #: Tipico denies free spins

Topic created on 21st May. 2019 | Page: 1 of 1 | Answers: 5 | Views: 3,611
SuperMops
Amateur

Tipico denies free spins

21st May. 2019, at 04:58 pm CEST#1
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Must unfortunately report problems with Tipico, although I find the store otherwise very good quite okay

There is a promo at Classic Casino called "Join the Hunt". https://www.tipico.de/de/s/landing/campaigns/2018/Join-The-Hunt.html
The conditions are very simple: wager 10 euros on the right slot and you get 10 free spins on that slot
Unfortunately, it doesn't work the way it's supposed to. Actually, the free spins should be booked automatically as soon as you reload the slot.
For me, however, this has not worked for the fourth time on different days. (I just like to play the slot)

The first time I asked in the chat and after a check, the free spins (or I think it was instead 2 euros bonus money) were booked manually. The remaining three times it also did not work, but Tipico insists that I would have played the free spins. So each time I went to the chat and then it was either immediately or later via email that I had played the free spins

Of course, I did not play the free spins and nothing like that appears in the casino history. Unfortunately, they are now stubborn and I always get the same answer: you have played the free spins. I can not imagine with the best will in the world, why they claim such a thing and must therefore assume intent. They can see in their logs that I have not played FS, but they claim it anyway. And it's not like you could accidentally play the FS or something. A small window pops up, where it says that you have free spins. Especially since the wins would be Bonus money and accordingly would have to show up in the account as bonus money

All in all, I am pretty annoyed with Tipico. It's not so much about the few free spins, but about the fact that they organize promos that don't work and then also, well, lie to the customers. There is of course the tiny chance that their systems are so messed up that they show any free spins that were never played, but I would just rule that out

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Anonym

Tipico denies free spins

21st May. 2019, at 05:01 pm CEST#2
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I don't think much of Tipico anymore either. In the casino the RTP seems to be somewhere around 10% and in sports betting the odds are
always 5% worse all in all there is hardly any reason to play at Tipico. All the promotions are nothing more than mouse bait
I guess they expected the Casino Neu Bude to be knocked down, but the people are not that stupid because they also realize
that something is wrong with the payout ratio

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Cenk228
Amateur

Tipico denies free spins

21st May. 2019, at 07:53 pm CEST#3
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Kopfkino wrote on 05/21/2019 at 17:01: I don't think much of Tipico anymore either. In the casino the RTP seems to be somewhere around 10% and in sports betting the odds are
always 5% worse all in all there is hardly any reason to play at Tipico. All the promotions are nothing more than mouse bait
I guess they expected the Casino Neu Bude to be knocked down, but the people are not that stupid because they also realize
that something is wrong with the payout ratio

So to bet I find tipico quite good. Quote are quite ok, although not like Bet365 but without 5% tax. In addition, you can pay out daily at tipico at the dealers Rossmann, Penny, Rewe daily up to 1000 € directly with the method tipico direct. You create a barcode that you can scan at the checkout and get directly your money but daily. Up to max. 1000€.

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SuperMops
Amateur

Tipico denies free spins

22nd May. 2019, at 11:34 am CEST#4
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I have been satisfied with Tipico so far. From the offer and also what, for example, the speed of the sports betting site (counterexample Betsson) I found it really okay. Also the frequent promotions / free games, etc. I found good. Meanwhile, they are even relatively fixed in the payouts. Yesterday around 14.00 clock withdrawal requested and today shortly after 8 the money was there. So it no longer seems to take 24 hours until they take care of the payout at all

I can not say anything about the RTP. But I have not found that it is somehow worse than elsewhere. Have already won good money (at least for my circumstances) but also already had streaks of bad luck

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S****8

Tipico denies free spins

23rd May. 2019, at 03:59 pm CEST#5
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Must agree with you ...Have also recently € 400 withdraw and from the RTP of me is also nothing noticed ...
Withdrawal was still before the Verify there but still took 37 hours
And yesterday after I closed my account for 3 months I was suddenly verified ...:-P...

So 6 days for Verification of an account ?

Already violent

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SuperMops
Amateur

Tipico denies free spins

1st Jun. 2019, at 10:26 am CEST#6
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So, 5 days later I got an email saying that after consulting with the casino department they book me 2 euros bonus money. No apology, no explanation, nothing. I'm really at a loss as to why they behave this way. Since would now still 2 x 10 free spins open, but again I do not give me the stress

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