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# Other Casinos #: Tipico credit deposited. but no money on game account

Topic created on 23rd Oct. 2020 | Page: 1 of 2 | Answers: 14 | Views: 8,977
TobiSchul92
Hello all,
i have been a silent reader without an account for a long time, because I find many topics here very interesting and helpful, but now I need some support myself.
It is about the following:

For actually now years I play from time to time in Tipico Casino and pay in via Sofortüberweisung. Everything has always worked and I have always been satisfied with Tipico in general. I wanted to try my luck again and deposited 200 euros via Sofortüberweisung, but instead of the confirmation text that usually comes, I was automatically redirected back to Tipico after a while. I checked my balance and there was nothing on it. The problem is, however, that my bank account was debited, with the purpose of use and everything, but without any credit on my account. Also in the account history is nothing

Of course, I went directly to the Live Chat, described the issue and should send a screenshot of the Deposit to the customer service mail.
This is what happened and since then I only get the answer "We're sorry, your payment has not yet been received" at fairly short intervals when I contact them again.

I have no idea if there is another second level, a direct accounting or whatever, but just assume that you can find this process at Tipico in any case, if you want.

That it is due to some routine check or missing Verification can be excluded by the way in any case, because I have verified me A only recently video and otherwise this would be at least somewhere in the account history noticeable, but the only clue offers the debit from the bank account.

I have now also (Klarna) Immediately contacted whether they can help me, but there was also the first answer "It is forwarded", so I have no great hope there either.

Thanks a lot already!

VG

Tobi

What can I still do? Of course, you don't break your crown because of 200 euros, but I am already of the opinion to have a claim to my legitimately deposited money.
Maybe someone here has had similar experiences.

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Drip95
Did you find a solution or was the money still credited to you?
Because exactly the same thing happened to me.
Thanks already

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Donnie
Elite

Drip95 wrote on 03.05.2023 at 16:32: Had you found a solution to this or was the money then still credited to you?
I had exactly the same thing happen to me.
Thanks already

You will probably not get an answer because the post was from 2020.😉Ist probably already happened to everyone that a Deposit was not immediately posted. If that happens it is with me usually the next day on the game account were posted or you get your deposit back to the bank account

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roccoammo11
Expert
i think times the money is still on the way
how people always find such posts & are interested after 2 years when the was desperate it has no one interested & 2 years later it is then still super exciting that should have happened to the user with the Jokerstar Deposit then he would have probably reported gj
maybe an employee of gj would rather close this thread.as already mentioned this has happened to everyone somewhere and at some point it has always arrived or back to the account!!!

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gambler67
Experienced
Hello,

i also had it already just write immediately to the take care of it and after 3 days the case is solved

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Magnum
Rookie
Hi guys I also deposited money yesterday via instant transfer. An unexpected error occurred my account was debited but the amount was not credited to my Tipico account.
I wrote to Tipico yesterday and am still waiting for a reply.
Will the amount be credited to my Tipico account or will they transfer the money back to my account.

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Langhans_innen
Expert

Magnum wrote on 11.07.2023 at 13:49: Hi guys I also deposited money yesterday via instant transfer. An unexpected error occurred my account was debited but the amount was not credited to my Tipico account.
I wrote to Tipico yesterday and am still waiting for a reply.
Will the amount be credited to my Tipico account or will they transfer the money back to my account.

both can be the case. Depending on where the money is hanging. Something like this is always annoying, but does not happen that rarely. Shows up again....sometimes after one day, sometimes after three weeks. But it comes

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Magnum
Rookie
Yes it really sucks I also don't want to make any more deposits I'm afraid the same thing will happen again.
Hopefully Tipico processes the case as soon as possible and it does not drag on.

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Langhans_innen
Expert

Magnum wrote on 11.07.2023 at 14:13: Yes it really sucks I also do not want to make more deposits have fear that the same happens again.
Hopefully Tipico processes the case as soon as possible and it does not drag on.

I then always say to myself: who knows what it's good for, because the amount XY I would have there certainly versemmelt. Until that has resurfaced, but I would also look for something else Gives only mess...

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Magnum
Rookie
Never played anywhere else except Tipico. Never had problems with Tipico deposits and withdrawals have always worked well except for this case from yesterday now.

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