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# Other Casinos #: Tipico blocks account after it was reopened

Topic created on 01st Jul. 2019 | Page: 1 of 1 | Answers: 9 | Views: 3,412
timcr9308
Hello dear ones.

Something extremely strange happened to me and my buddy now.
He had his account with Tipico blocked about 3 years ago. (as far as I know, he went to another betting provider)
Now almost exactly 2 weeks ago we had times again to play and he simply wrote times in the chat whether it is possible to reopen the account without it would come to problems. According to Live Chat no problem, account immediately reopened. Immediately after that he sent a mail to Tipico with proof of address and ID with the request to change the address. (He has moved in the meantime)

So we deposited 50€ and played a bit in the casino. After 2 days we have had after up and down about 300€ on the account and wanted to withdraw it.
However, the account was still not verified, so it just does not work.

The next morning the account was closed. Upon inquiry at Tipico, it is a security check. Various documents were requested and also had to explain why the account was closed. A Deposit limit he should also set directly.

That was now 10 days ago. Today in the chat was on the question of how long something like that takes (after all, we are already waiting 10 days) only said that something like that can take weeks, depending on how much the responsible department has to do, we should not wait for it for now.

Honestly, what is this all about? If such a great effort is made to question the account block, they should not even open it and let the player deposit?

Especially since this was not a problem as long as we were just playing. Only when we wanted to pay out there were suddenly problems

Has anyone ever experienced something similar?

Especially from such big names like Tipico, I would have liked to see a more customer-friendly approach.

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Anonym
I tried to verify myself at tipico. I waited about 10 days and wanted to log in on the 11th day. Suddenly my account was deactivated. Almost three weeks later I got an email that I supposedly already had an account with tipico. But it's no problem, because to activate my account again, I just have to post a selfie with my ID.

That was it for me at tipico

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timcr9308
biqbozz77 wrote on 01/07/2019 at 23:48: I tried to verify myself on tipico. I waited circa 10 days and tried to log in on the 11th day. Then my account was suddenly deactivated. Almost three weeks later I got an email that I supposedly already had an account with tipico. But it's no problem, because to activate my account again, I just have to post a selfie with my ID.

That was it for me at tipico

Did they contact you and demand that?
We only got the statement we should please wait, they would contact us by email.

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Anonym
timcr9308 wrote on 07/01/2019 at 23:54
Did they contact you and request this?
We only got told to please wait, they would get back to us via email.

They got back to us after weeks. I could barely keep track of the email.

A colleague of mine won 600 euros there about 2 months ago, which he also paid out. But the Verification took forever. I think that your money will come, but it will just take time

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Katyanoack
Experienced
I also have an account with Tipico. For me the Verification took 2 hours and I was able to withdraw after that. All documents submitted that they required. So far I have had no problems with Tipico.
I would go to the customer service as long as on the eggs until there is something
Especially with such a large Provider that takes so long I can not understand
Good luck that it is still processed quickly and you / you get your money

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WernerPitsch
I'm doing at the moment exactly the same with Tipico, have my account already verified in april 2017, konnto always Deposit never a problem, Sunday I wanted to pay out 1500 euros, I got the message from the virifizierung 2017 the Ausweiss would be expired, I sent the new Ausweiss and the requested pictures of my face with Ausweiss, this was on Monday at noon, in the evening I received the mail everything in order account completely veifiziert, Tuesday morning then came ne mail, for Verification they still want a picture of the Ausweiss next to face (was already sent the day before and accepted) thought ok, when they had this they wanted Bescheide about my Einnhamen (2 pensions), that alone is already ridiculous, thought ok they should have, when I wanted to look 2 hours later, logged me came the message my account would be deactivated, in the chat they said internal security check can no longer say would get ne mail, ridiculous and pathetic for such a company.

summarized 3 years may deposit, think so 7000-8000 euros, 2 times confirmation account would be verified, first withdrawal requested and only harassment and account deactivated, all without bonus !


can only advise to leave the fingers of tipico!!!


Will report again if what has done

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Iceflymz
Rookie
In my circle of acquaintances it is similar, Deposit is no problem, as soon as you win you can forget Tipico, with my buddy they simply canceled the win of 1000€, but he may deposit again, which he also did, wins 300€ now the account was blocked

The worst is the support, the mail traffic goes in 10 days tackt, this Sauladen would have to withdraw the license

I can only advise everyone not to play there

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Ragerover
And is there any news? I currently have the same problem.

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bigbig
Experienced
The manipulate the games I noticed that the games sometimes slow and sometimes very fast run without what you do.The money then goes away like nothing. Absolute Sauladen. Finger away

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B****3
So I've never had any problems there. And as a good example, just 40 deposited with bonus, Bonanza 1 € played 1400 just brought to the payout.
But that does not mean that I am there in plus.

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