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Tipico blocks account after it was reopened
Nobody has liked this post so far
Something extremely strange happened to me and my buddy now.
He had his account with Tipico blocked about 3 years ago. (as far as I know, he went to another betting provider)
Now almost exactly 2 weeks ago we had times again to play and he simply wrote times in the chat whether it is possible to reopen the account without it would come to problems. According to Live Chat no problem, account immediately reopened. Immediately after that he sent a mail to Tipico with proof of address and ID with the request to change the address. (He has moved in the meantime)
So we deposited 50€ and played a bit in the casino. After 2 days we have had after up and down about 300€ on the account and wanted to withdraw it.
However, the account was still not verified, so it just does not work.
The next morning the account was closed. Upon inquiry at Tipico, it is a security check. Various documents were requested and also had to explain why the account was closed. A Deposit limit he should also set directly.
That was now 10 days ago. Today in the chat was on the question of how long something like that takes (after all, we are already waiting 10 days) only said that something like that can take weeks, depending on how much the responsible department has to do, we should not wait for it for now.
Honestly, what is this all about? If such a great effort is made to question the account block, they should not even open it and let the player deposit?
Especially since this was not a problem as long as we were just playing. Only when we wanted to pay out there were suddenly problems
Has anyone ever experienced something similar?
Especially from such big names like Tipico, I would have liked to see a more customer-friendly approach.
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Tipico blocks account after it was reopened
Nobody has liked this post so far
That was it for me at tipico
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Tipico blocks account after it was reopened
Nobody has liked this post so far
Did they contact you and demand that?
We only got the statement we should please wait, they would contact us by email.
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Tipico blocks account after it was reopened
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They got back to us after weeks. I could barely keep track of the email.
A colleague of mine won 600 euros there about 2 months ago, which he also paid out. But the Verification took forever. I think that your money will come, but it will just take time
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Tipico blocks account after it was reopened
Nobody has liked this post so far
I would go to the customer service as long as on the eggs until there is something
Especially with such a large Provider that takes so long I can not understand
Good luck that it is still processed quickly and you / you get your money
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Tipico blocks account after it was reopened
Nobody has liked this post so far
summarized 3 years may deposit, think so 7000-8000 euros, 2 times confirmation account would be verified, first withdrawal requested and only harassment and account deactivated, all without bonus !
can only advise to leave the fingers of tipico!!!
Will report again if what has done
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Tipico blocks account after it was reopened
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The worst is the support, the mail traffic goes in 10 days tackt, this Sauladen would have to withdraw the license
I can only advise everyone not to play there
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Tipico blocks account after it was reopened
Nobody has liked this post so far
This post has been translated automatically
Tipico blocks account after it was reopened
Nobody has liked this post so far
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Tipico blocks account after it was reopened
Nobody has liked this post so far
But that does not mean that I am there in plus.
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