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# Other Casinos #: Templenile refuses to pay out (Page 3)

Topic created on 18th Dec. 2019 | Page: 3 of 3 | Answers: 24 | Views: 4,735
Anonym
No idea why there is still a discussion here. There is this regulation, the comparison with the gambling houses can not hold from the approach at all and the TE admits his violation of the rules. Since to insist on goodwill, I feel as brazen and completely ridiculous. Attention: my opinion!!!!!!

Who has a problem with the bonus regulations, plays without or visits its gaming house around the corner. Simple, isn't it?

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Zockerfreak94
Rookie
Yes that is your opinion.

That you do not understand the point with the goodwill and find it ridiculous came. But I honestly do not understand, just from the point of view of the company.

When it happened to me at Energy Casino, where I obviously violated it through my own fault and they still paid me the money, I was still a customer

Do you think that I pay in at this casino now that I have gambled once 1-2 times and also still have stowed away, with a not payout still a cent? Certainly not

Ignorance does not protect against punishment I am aware, but as I said alone and from an entrepreneurial point of view absolutely not comprehensible.

Even the employee in the chat has written that unfortunately he can not help me but I should write an email with the description of the case, that I might still have a chance of success...

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Anonym
From an entrepreneurial point of view, I can fully understand this.

You like to see yourself as the center of the universe, just like 50 percent of our society. You're not interested in the other side and the associated motives of the other person.

I wouldn't like to have you as a casino. On the one hand, you get more out than you paid in, and on the other hand, you become a "Risk guest" with your claim to goodwill. It is possible that you still intend to break other terms and conditions and then come around the corner with goodwill. The casino saves on the way to get rid of 1000 euros and an inconvenient, because over the top demanding user. No idea how many times you have kept the support from his job with your demand, but that would be added. If a new highroller who just wanted to Deposit 5000 due to the waiting time in the chat no longer had any desire to the casino, you increase the "damage" even more.

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Begbie
Elite
whether risking after a win violates the MaxBet rule is a matter of definition.

either a new game begins with the Risk process and the value with which you enter the ladder is considered a bet.

or the risk operation is only an extension of the current game, it applies the bet with which you have made the spin.

personally, I see it the same way you do, that it's just an extension of the original game.

Once you have lost a lot of money because of the use of the risk function during the bonus wager, it will shape you. it also happened to me once and only by great luck and goodwill of the casino, the win was still paid out to me. since then I always ask in the chat whether the risking is allowed. if I plan to risk.

since TempleNile is not the Uber casino, we probably can not hope for goodwill.
but try is wise. if it doesn't work out, deal with it. the mistake will then certainly not happen to you again...

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Zockerfreak94
Rookie


Thanks Begbie, at least one person here who understands me.

Center of the earth, I can only laugh. I have admitted my mistake and yet I am still of the opinion that the issue with the gamble thing should simply be clearly defined in the terms and conditions and even if it seems that no one believes me here and I really just had luck I have not had the problem at any other casino.

Now to the actual topic, I had chopped off the topic that the coal is gone. Today came a mail from support that they have checked it again and me 240 € (of 1000 €) still want to pay out or credit.

I have now confirmed so times and am curious whether I still get the money.

Thus, the casino probably sees it not very surprising that I have again nachgehakt there ...

Thanks again to the gentleman who wanted to help me by private message.

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