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# Other Casinos #: Sven-Play.com pure junk

Topic created on 12th Apr. 2021 | Page: 1 of 1 | Answers: 5 | Views: 2,894
Becca420
Visitor
Hello I have won through 50 free spins about 4€. I then increased the whole thing to 90€ and also fulfilled all turnover requirements and the money was real money on my account

I then wanted to make a withdrawal where then but the message " The customer was restricted from the action." kamm
I then wrote the support an email, because the chat is strangely never there and came as a response
" To be able to withdraw, you must first complete the Verification of your account. We have received your documents and you are being reviewed by the appropriate department. Once the verification is completed, we will inform you by email. Please note that the verification will be completed within 3 (depending on the workload) business days."
I then submitted the documents where verified after 3 days as well. It seems that no further documents are needed
Now I wanted to pay out again and it still comes the message " The customer was restricted from the action."
Solangsam I'm desperate what the now again is the problem

Vllt can take on times one here from the forum the whole and help me.

This post has been translated automatically

slotliebe89
Elite
Becca420 wrote on 12.04.2021 at 08:09 clock: Hello I have won through 50 free spins about 4 €. I then increased the whole thing to 90€ and also fulfilled all turnover requirements and the money was real money on my account

I then wanted to make a withdrawal where then but the message " The customer was restricted from the action." kamm
I then wrote the support an email, because the chat is strangely never there and came as a response
" To be able to withdraw, you must first complete the Verification of your account. We have received your documents and you are being reviewed by the appropriate department. Once the verification is completed, we will inform you by email. Please note that the verification will be completed within 3 (depending on the workload) business days."
I then submitted the documents where verified after 3 days as well. It seems that no further documents are needed
Now I wanted to pay out again and it still comes the message " The customer was restricted from the action."
Solangsam I'm desperate what the now again is the problem

Vllt can take on times one here from the forum the whole and help me.


In many casinos you have to make a Deposit before the first withdrawal. Maybe that's the reason.

This post has been translated automatically

Hidaruma
Top Member

Becca420 wrote on 12.04.2021 at 08:09: Hello I have won through 50 free spins about 4€. I then increased the whole thing to 90€ and also fulfilled all turnover requirements and the money was real money on my account

I then wanted to make a withdrawal where then but the message " The customer was restricted from the action." kamm
I then wrote the support an email, because the chat is strangely never there and came as a response
" To be able to withdraw, you must first complete the Verification of your account. We have received your documents and you are being reviewed by the appropriate department. Once the verification is completed, we will inform you by email. Please note that the verification will be completed within 3 (depending on the workload) business days."
I then submitted the documents where verified after 3 days as well. It seems that no further documents are needed
Now I wanted to pay out again and it still comes the message " The customer was restricted from the action."
Solangsam I'm desperate what the now again is the problem

Vllt can take on times one here from the forum the whole and help me.


Be glad that it is only 90 €. At the casino you will be allowed to wait a long time for your money.

This post has been translated automatically

Becca420
Visitor
Hidaruma wrote on 04/12/2021 at 09:05 PM

Be glad it's only 90 €. With the casino you will have to wait a long time for your money.

Ohje you make me courage So best immediately report the store ?

This post has been translated automatically

Becca420
Visitor
Do any of you have the Live Chat ???

This post has been translated automatically

paulmueller
Did you get your payout in the end?

This post has been translated automatically

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