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# Other Casinos #: Sven Play prevents payout (Page 3)

Topic created on 16th Jul. 2021 | Page: 3 of 3 | Answers: 24 | Views: 4,829
bano1
Visitor
Falke wrote on 11.08.2021 at 20:51: I just sent them this thread in Sven Play's chat and asked them to clarify the matter quickly and pay out the player's money.
Will not bring anything, but you should generally casinos with such methods something annoying.

Just a question for the TE. You are quite sure that you have not violated any bonus conditions?

Yes of course, I can make the betting history here public. All regular, I was the first payout of 400 € also approved

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Falke
Expert
bano1 wrote on 11.08.2021 at 21:14
Yes of course, I can make the betting history public here. Everything is regular, I was approved the first payout of 400€.

Stay tuned in any case. Sooner or later they will have to pay out the money. Set yourself of course also equal to a loss limit

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danny005
Elite
Has anyone there managed to cash out with the no-deposit free spins every Monday?

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bano1
Visitor
Hi guys! Kuzes Feedback: Sven-Play has contacted me and explained that they have withheld the money because I have violated paragraph 11 of Term 11.4. In the paragraph are listed completely absurd things, stolen credit cards or that someone else would have cheated for me etc.. As if I would know the players from the EU national teams and they are talking on my bets. So bullshit without end, just to find a reason why they can withhold my money

Tomorrow I will contact Ask Gamblers again with the new knowledge and in a few days I will contact MGA. If that doesn't work, I'll take the trouble to warn people in different forums and social media to play at Sven-Play. Because it can not be that the house simply keeps the money. And if you can not do anything about it, everyone must know that and I will make sure. For me this is a scandal and Sven-Play is a scammer casino. Unlike everywhere on Google search appears with bought pages that judge the casino and distribute stars generously

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danny005
Elite
Had to send umpteen documents there until Sven-Play finally paid out my free play win (after successful bonus conversion and sports bet doubler) for a bit more than 100€. I would not Deposit more there either.

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