Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Sven Play prevents payout (Page 2)

Topic created on 16th Jul. 2021 | Page: 2 of 3 | Answers: 24 | Views: 4,996
bano1
Visitor

Sven Play prevents payout

1st Aug. 2021, at 05:11 pm CEST#11
0 Likes

Nobody has liked this post so far
Update: The second withdrawal request has not been processed for 8 days. With the rest 35€ I can not play either, the max. amounts I can bet on soccer games is always under 1€. Sven-Play wants to kick me out apparently. Most of all, I am bothered by the payout. Can not really imagine that such a house goes down because of 500€ but they probably want to test me. Have everything documented if until Monday-Tuesday nothing happens, I will make myself active.

This post has been translated automatically

bano1
Visitor

Sven Play prevents payout

3rd Aug. 2021, at 09:11 pm CEST#12
0 Likes

Nobody has liked this post so far
Complaint filed with Gamblers.

This post has been translated automatically

bano1
Visitor

Sven Play prevents payout

4th Aug. 2021, at 09:06 pm CEST#13
0 Likes

Nobody has liked this post so far
Update: Gamblers have not contacted me, it should take up to 48 hours to verify the complaint. In the meantime I was able to reach a chat operator from Svenplay. He said they checked my account again and still need a selfie for the final verification. Took it directly and uploaded it and asked if he could approve the payout. " The team in charge will do that and get back to me". Checking a selfie will take 3 business days. SvenPlay is so unserious - I am never notified about the reasons why something happens or doesn't happen. I am already thinking of legal action.... What do you think?

This post has been translated automatically

Anonym

Sven Play prevents payout

4th Aug. 2021, at 09:27 pm CEST#14
1 Like

Liked this post: Avatar von Krabbenburger Krabbenburger
Even the name, Sven-play. Sounds like the casino founder is a 15 year old ADHD Sven who has to be fixed with Ritalin.

This post has been translated automatically

Krabbenburger
Experienced

Sven Play prevents payout

4th Aug. 2021, at 09:56 pm CEST#15
0 Likes

Nobody has liked this post so far
milfisto wrote on 04.08.2021 at 21:27: Already the name, Sven-play. Sounds like the casino founder is a 15 year old ADHD Sven who needs to be fixed with Ritalin.

Maybe the operator is called Sven and Sven Play means that he plays stupid unserious Verification games with his customers who want to pay out something

I hope that Bano gets his money out of this shithole !

This post has been translated automatically

slotliebe89
Elite

Sven Play prevents payout

5th Aug. 2021, at 12:50 am CEST#16
0 Likes

Nobody has liked this post so far
You will get your money. It just takes longer in some casinos. Until then, don't gamble away your money and don't get angry about the stalling tactics.

This post has been translated automatically

bano1
Visitor

Sven Play prevents payout

11th Aug. 2021, at 08:08 pm CEST#17
0 Likes

Nobody has liked this post so far
slotliebe wrote on 05.08.2021 at 00:50: You will get your money It just takes longer in some casinos. Until then, don't gamble your money away and don't get angry about the stalling tactics.

So thanks for your support but it doesn't look like I will get anything. I saw today that the payout of 500 EUR was rejected and the account balance is 0.00 EUR. Sven-Play just cashed everything - I still had 37 EUR except for the upcoming payout. There are no bets any hacker could have placed with me and everything would be lost. Just nothing and the money is gone. As I said I am not letting go - have documented everything and am ready for a lawsuit. I was not notified of the rejection as with any news. The passport photo from last stands as verified, so I guess that's not it. Maybe it's because I'm bitching here or because I filed a complaint with Gamblers

I must say that I am shocked what Sven-Play allow themselves. I really didn't expect that.

This post has been translated automatically

MariLane
Amateur

Sven Play prevents payout

11th Aug. 2021, at 08:19 pm CEST#18
0 Likes

Nobody has liked this post so far
Legal dispute over 500 euros? Is that worth it? In the end, it all costs you more ...

This post has been translated automatically

Falke
Expert

Sven Play prevents payout

11th Aug. 2021, at 08:40 pm CEST#19
0 Likes

Nobody has liked this post so far
MariLane wrote on 11/08/2021 at 20:19: Litigation over 500 euros? Is it worth it?? In the end it all costs you more ...

Whether it is worth it, of course, everyone must decide for themselves.

But to finally clarify this argument. If you sue and get right in court then the entire cost pays the opposing party

This post has been translated automatically

Falke
Expert

Sven Play prevents payout

11th Aug. 2021, at 08:51 pm CEST#20
0 Likes

Nobody has liked this post so far
I just sent them this thread in Sven Play's chat and asked them to clarify the matter quickly and pay out the money to the player.
Will not bring anything, but you should generally annoy casinos with such methods something.

Just a question for the TE. You are quite sure that you have not violated any bonus conditions?

This post has been translated automatically

Hot Topics19th Apr. 2025 at 09:19 am CEST

Online Casinos
0
Miscellaneous
0
Miscellaneous
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately