# Other Casinos #: Sven Play Casino constantly asks for new documents so that withdrawal is delayed.
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Sven Play Casino constantly asks for new documents so that withdrawal is...
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I have been trying to verify my account with Sven-Play since January
Initially, the usual documents were required ( ID, proof of my address and bank statement )
It took a while until everything was accepted
Now my account was verified and I wanted to withdraw my 422 €
Because it did not work, I went to the chat and it told me that a photo of the transfer to Sven-Play is still needed
After that was finally accepted, I wanted to pay out. Did not go of course. I again in the chat... this time I should upload a digital photo with my ID in hand, then the chat again demanded my ID and now they still want proof of identity and a confirmation of my registered mobile number
As proof of identity I have my birth certificate, my number was confirmed by the Provider by mail and both not accepted
Have any of you experienced something like this?
Do you have some good advice for me, how I should behave now best?
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Sven Play Casino constantly asks for new documents so that withdrawal is...
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Sven Play Casino constantly asks for new documents so that withdrawal is...
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Even Transfer Wise, a big payment Provider, does such antics
read the comments with 1 star on Trustpilot.
Just click on 1 star and read only these, then you know.
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Sven Play Casino constantly asks for new documents so that withdrawal is...
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But this casino has a MGA license..., or is this license now meaningless?
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Sven Play Casino constantly asks for new documents so that withdrawal is...
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Sven Play Casino constantly asks for new documents so that withdrawal is...
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The license says nothing about a casino.
It is only about the reputation of the casino.
At Svenspay and the casinos of the group you play in one of the worst Online Casinos that exist at all on the entire international market.
This casino even limits the amount you can win ( without bonus !!!) .
If you win more than 5,000€ in one day they will confiscate everything above that. You can of course place high stakes where you can win more than 5,000 but they will confiscate the rest.
Regardless of that, it's already hard to get a payout at all at this dirty backyard casino.
That the MGA allows this only shows how worthless this license is.
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Sven Play Casino constantly asks for new documents so that withdrawal is...
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A few days ago my Verification was confirmed, I should please request a new withdrawal. No sooner said than done - now they wanted a document as confirmation of my mobile number. I haven't experienced that yet either
Let's see how this continues.
Would also be interested to see if you make it to the payout at some point.
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Sven Play Casino constantly asks for new documents so that withdrawal is...
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Sven Play Casino constantly asks for new documents so that withdrawal is...
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Why wasn't the ID card sufficient as proof of identity?
I have not yet experienced a confirmation of the mobile phone number.
They should just send you a code via SMS.
Sven Play is listed here at Gamblejoe. Otherwise, ask Caro for help.
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Sven Play Casino constantly asks for new documents so that withdrawal is...
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That's the way I see it too. Rarely have I been so motivated to see the procedure through to the bitter end
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