Topic created on 06th Aug. 2021 | Page: 1 of 3 | Answers: 24 | Views: 3,850
D****5
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6th Aug. 2021, at 09:57 am CEST#1
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Hello I deposited on 4.8. in sunpura Casino 100 euros and took the Welcome bonus of 100 percent. I have wagered the 4000 euros and wanted to withdraw 500 euros. Now the casino claims I violated the rules and canceled my money. I have not bet more than three euros per spin the entire time. In the game history of the casino it says I bet one spin 26.90, but in the game summer holiday the maximum bet is 10 euros. I have set only 1 euro to the end is also in the course and in the middle of the for 26, 90 euros where does not go at all !
if there is no bonus purchase you have very good chances, as you say it does not go to make a bet of 26.90 I think the slot has 100 lines. Just write a mail to the support send the max possible bets and then you have good chances to get your money you have your history and they will then see that there must be an error.
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Anonym
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6th Aug. 2021, at 11:47 am CEST#3
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Hello, the only way I can explain it is that you used the gamble function (if the game has such a function at all). Thus, you have bet more than you were allowed and have violated the conditions. Sounds funny, but that's how it is!
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D****5
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6th Aug. 2021, at 02:13 pm CEST#4
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Hi, yes I wrote to the support that you can only bet 10 euros maximum in the game and there is also no gamble function in the slot. Am curious what they answer
Dine75 wrote on 06/08/2021 at 14:13: Hi, yes I wrote to the support that you can only bet 10 euros maximum in the game and there is also no gamble function in the slot. Am curious what they answers
So I looked and said game is not even in the casino at least I have found it neither by searching nor by clicking through
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D****5
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sunpura withholds win
6th Aug. 2021, at 04:43 pm CEST#6
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hi, but the slot is there, otherwise would not have been able to play, I looked again it has not been removed
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D****5
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sunpura withholds win
6th Aug. 2021, at 05:25 pm CEST#7
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So in the chat I get no further, they do not even go to my argument although I sent a screenshot and politely explained that you can not bet more than 10 euros in the slot. I can not do anything
sunpura withholds win
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sunpura withholds win
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if there is no bonus purchase you have very good chances, as you say it does not go to make a bet of 26.90 I think the slot has 100 lines. Just write a mail to the support send the max possible bets and then you have good chances to get your money you have your history and they will then see that there must be an error.
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sunpura withholds win
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Liked this post: Chrizzi
So I looked and said game is not even in the casino at least I have found it neither by searching nor by clicking through
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sunpura withholds win
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sunpura withholds win
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sunpura withholds win
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sunpura withholds win
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sunpura withholds win
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If I knew how to put a screenshot here, I could show it to you
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