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# Other Casinos #: sunpura withholds win

Topic created on 06th Aug. 2021 | Page: 1 of 3 | Answers: 24 | Views: 3,981
D****5

sunpura withholds win

6th Aug. 2021, at 09:57 am CEST#1
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Hello I deposited on 4.8. in sunpura Casino 100 euros and took the Welcome bonus of 100 percent. I have wagered the 4000 euros and wanted to withdraw 500 euros. Now the casino claims I violated the rules and canceled my money. I have not bet more than three euros per spin the entire time. In the game history of the casino it says I bet one spin 26.90, but in the game summer holiday the maximum bet is 10 euros. I have set only 1 euro to the end is also in the course and in the middle of the for 26, 90 euros where does not go at all !

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gambler67
Experienced

sunpura withholds win

6th Aug. 2021, at 10:52 am CEST#2
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Hello Dine,

if there is no bonus purchase you have very good chances, as you say it does not go to make a bet of 26.90 I think the slot has 100 lines. Just write a mail to the support send the max possible bets and then you have good chances to get your money you have your history and they will then see that there must be an error.

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Anonym

sunpura withholds win

6th Aug. 2021, at 11:47 am CEST#3
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Hello, the only way I can explain it is that you used the gamble function (if the game has such a function at all). Thus, you have bet more than you were allowed and have violated the conditions. Sounds funny, but that's how it is!

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D****5

sunpura withholds win

6th Aug. 2021, at 02:13 pm CEST#4
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Hi, yes I wrote to the support that you can only bet 10 euros maximum in the game and there is also no gamble function in the slot. Am curious what they answer

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gamble1
Icon

sunpura withholds win

6th Aug. 2021, at 03:52 pm CEST#5
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Liked this post: Avatar von Chrizzi Chrizzi
Dine75 wrote on 06/08/2021 at 14:13: Hi, yes I wrote to the support that you can only bet 10 euros maximum in the game and there is also no gamble function in the slot. Am curious what they answers

So I looked and said game is not even in the casino at least I have found it neither by searching nor by clicking through

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D****5

sunpura withholds win

6th Aug. 2021, at 04:43 pm CEST#6
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hi, but the slot is there, otherwise would not have been able to play, I looked again it has not been removed

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D****5

sunpura withholds win

6th Aug. 2021, at 05:25 pm CEST#7
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So in the chat I get no further, they do not even go to my argument although I sent a screenshot and politely explained that you can not bet more than 10 euros in the slot. I can not do anything

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peterm
Rookie

sunpura withholds win

6th Aug. 2021, at 06:08 pm CEST#8
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This is yet again so en N1 torn with maxcashout and something ...... why do people play there at all ......

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DieWunderharke5000
Top Member

sunpura withholds win

6th Aug. 2021, at 06:43 pm CEST#9
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I can't find the game there either. Do you play from Germany?

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D****5

sunpura withholds win

6th Aug. 2021, at 06:50 pm CEST#10
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Yes I will, the slot must be easy to find

If I knew how to put a screenshot here, I could show it to you

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