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# Other Casinos #: Sunpura denies payout with questionable SCAM mehtodes

Topic created on 04th Jan. 2023 | Page: 1 of 1 | Answers: 5 | Views: 1,295
GoldenBuddha

Sunpura denies payout with questionable SCAM mehtodes

4th Jan. 2023, at 03:35 pm CET#1
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Hello to all,

i'm new here and unfortunately I bring an immediate negative issue. I just have to share,

Generally, I have been playing online/offline for more than 8 years. And thus also have some Blacksheep Casino experiences on the Kerbholz
For this, N1 Interactive Ltd. counts as an absolute frontrunner for me. Unfortunately, it is not always clear which brands still belong to this group.
So I could have avoided the current situation, but I think that will also become clearer in the further course of history

So I had in the past year almost 90% of all online casino accounts closed and data and access deleted including some where I had a 1-year
self-exclusion phase had requested and these hardly still on the note had

Like the one at Sunpura! So I had Sunpura in January 2022 created an account and this before I make a Deposit first immediately verified. I do that from experience basically so. At that time I deposited 200€ and won a total of about 3000€ after a long session, of which I then had 2400€ paid out

Then a day later actually everything purely have hewn. And then immediately applied for the 1 year lock.

Yesterday I then had the notification that my account would be unlocked again, typically lure one this information. Well anyway, at this point I have to be honest not checked which company is behind it again, I wish I had.

Yesterday I deposited a total of 1500€ in different denominations (sometimes 100€, sometimes 250€). And after my nerves were also on edge I finally got lucky!

Big Bass on 7€ stake up to Multi x 10 get played through and a total of almost 4500€ win. bankroll was at the time by small other slot wins at just under 6200€.

I've managed to sink 2200€ further and then set me the final line at 4000€ and also brought to the payout

So and now it comes: 2 hrs later I receive an email with 6 questions about my income, my profession, other income etc. and my withdrawal request was stroniert. Note that although I am fully verified, I have complied with the additional Verification and have answered the questions

Afterwards, however, my withdrawal was canceled once, with the reason that further documents are required. A selfie (which I uploaded) on which you can see myself in person and my ID. This was immediately rejected, with the reason that my shoulder is not quite to see. From here I already knew I can write off the coal felt. I then uploaded another selfie which was accepted. Now I should continue to send bank statements over a period of 6 months. As well as a certificate from my bank which I used for the deposit, proof of address also

The point is that I had deposited via an e-wallet, and dementsrpechend have the deposits gescreen shotet and a win from another casino on 29.12.2022 which should be as proof of my income. Was both rejected. In support I hear again and again copy paste that they need the documents specified by ir above my bank first

I have now thenen then all the account statements and explained to them that I have no proof of the deposit at Sunpura by bank since this took place via my e-wallet. Which is always rejected.

Now it is really dubious that want a Skype call with me in which I should verify my person again. Have already filed a complaint with Askgamblers but when I look at the everything rewieven before it is released I have a little my doubts about their seriousness, even in terms of reviews

All these documents would rattle through any DSGVO directive. All this is more than mafia, on Askgamblers and Casino Guru I now read dozens like scam methods described by me where players ultimately just do not get their money. At first I was annoyed about the German regulation and the 5 second rules etc. but now I just hope that the new German authority since 1.1.2023 (active) all these Cyprus, Curacao and Malta casinos IP-blocked and you will have nothing more to do with the all too many scammers.

What do you think, what could I still do?

Thanks a lot

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Spielschaf
Rookie

Sunpura denies payout with questionable SCAM mehtodes

4th Jan. 2023, at 04:51 pm CET#2
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Well wonderful...is for months my regular casino...verification super fast...payout within hours (so far, however, only moderate amounts up to a maximum of 500)....4 Bonuses every week, every day free spins if you have deposited once a week...actually n super casino🤗and after your descriptions comes again the "fear of a big win " in me high 🙈

This post has been translated automatically

GoldenBuddha

Sunpura denies payout with questionable SCAM mehtodes

4th Jan. 2023, at 05:27 pm CET#3
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Spielschaf wrote on 04.01.2023 at 16:51: Well wonderful...is for months my regular casino...verification super fast...payout within hours (so far, however, only moderate amounts up to a maximum of 500)....4 Bonuses every week, every day free spins if you have deposited once a week...actually n super casino🤗and after your descriptions comes again the "fear of a big win " in me high 🙈

Yes unfortunately let one on the known portals only such Complaince cases about Sunpura. And dubiously auschließlich if you have higher wins. So I can only advise you to be careful

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Spielschaf
Rookie

Sunpura denies payout with questionable SCAM mehtodes

4th Jan. 2023, at 05:37 pm CET#4
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You are so right but where else to put the money? Is there another unlimited casino which pays in and out with Paysafecard AND does not make any Verification stress? I will also ask after the next Deposit at Sunpura: if I would win 5.000€ today, would you pay me without any problems?

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daimler

Sunpura denies payout with questionable SCAM mehtodes

20th Jan. 2023, at 02:18 am CET#2
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Well, I have to admit, I also had some difficulties with payouts in the beginning. They really got on my nerves and wanted everything, although I uploaded everything twice and three times and several times. Many weeks with losses and wins later again verify? From then on I thought, you want to f**k with me? But since then there have been no problems until now. Have my own as you certainly also, a manager via whatsapp, quasi contact person who is there for me if I have what on the heart. So I am actually really satisfied so far. I've been with Sunpura for 2 years and except for the initial difficulties that took place, I have had no more problems.

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magras11

Sunpura denies payout with questionable SCAM mehtodes

2nd Jun. 2024, at 07:54 pm CEST#3
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How did you come across these casinos? I've never heard of Sunpura (sounds like a sun cream).
I've been playing at Stake or tipwin for years. At Stake you don't necessarily have to be verified and you can pay out in seconds with crypto. Tipwin also pays out quickly, within 2 hours.
Your experience sounds depressing. Hope you got your money.

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