[solved] Stargames deposit not posted

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Amateur

Nextplx

Topic Creator

Forum posts: 120 Member since: 11.06.2018

18th Aug. 2023, at 06:59 pm CEST#1

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Hello dear yesterday 78 euros by Klarna immediately deposited... was supposedly canceled then by giropay 78 the have arrived... but 78 just disappeared... Klarna has said payment has arrived at StarGames but I get from support always only Marco that it can take 14 days weak support for someone who almost monthly 1000 euros deposited there

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Top Member

Simbda

verified

Forum posts: 802 Member since: 06.06.2018

[solved] Stargames deposit not posted

19th Aug. 2023, at 10:51 am CEST#2

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And won what? Or in the minus?

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Amateur

Nextplx

Topic Creator

Forum posts: 120 Member since: 11.06.2018

[solved] Stargames deposit not posted

19th Aug. 2023, at 12:14 pm CEST#3

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Liked this post: Simbda

No of course not but would like my Deposit that has disappeared back although it actually makes little difference 😂

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Expert

hustlehoff

Forum posts: 1.308 Member since: 16.08.2021

[solved] Stargames deposit not posted

19th Aug. 2023, at 09:09 pm CEST#4

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Think the hangs on the payment Provider so Klarna or not properly released that I had once with 10€ at Novoline then took 24h until I had the money at Novoline onm account.

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Amateur

Mallpall

verified

Forum posts: 178 Member since: 01.03.2023

[solved] Stargames deposit not posted

20th Aug. 2023, at 01:25 pm CEST#5

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Liked this post: Daniel1988, Max_Bet, Saphira

Nextplx wrote on 18.08.2023 at 18:59: Hello you dear yesterday 78 euros via Klarna immediately deposited ... was supposedly canceled then via giropay 78 the have arrived ... but 78 just disappeared ... Klarna has said payment has arrived at StarGames but I get from support always only Marco that it can take 14 days weak support for someone who almost monthly 1000 euros deposited there

Da monthly so much reinzubuttern is already n thing; there it would be more likely that you discover ne population Dodo's in the Sahara, than that you win there properly

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Amateur

Nextplx

Topic Creator

Forum posts: 120 Member since: 11.06.2018

[solved] Stargames deposit not posted

21st Aug. 2023, at 07:17 am CEST#6

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Jo higher than Deposit never come... but find it now really weak that deposit does not arrive and one is pushed between Klarna and StarGames back and forth... otherwise I could at least for 78 euros me a tendinitis to pull when pressing

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Experienced

StarGames_Official

Casino Manager

Forum posts: 490 Member since: 15.10.2020

[solved] Stargames deposit not posted

21st Aug. 2023, at 08:53 am CEST#7

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Liked this post: gamble1

Nextplx wrote on 18.08.2023 at 18:59: Hello you dear yesterday 78 euros by Klarna immediately deposited... was supposedly canceled then by giropay 78 the have arrived... but 78 just disappeared... Klarna has said payment has arrived at StarGames but I get from support always only Marco that it can take 14 days weak support for someone who almost monthly 1000 euros deposited there

Good morning,

Write us times via Communicator your player name with us and we look at that.

"Weak support" is not, in that case the money just gets stuck during the transaction: doesn't arrive at us, but is gone from your account. Annoying, sure, but it takes time for such transactions to be rolled back then. The money is never lost, but other customers who have experienced this before know that.

Thank you for your understanding.

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Amateur

Nextplx

Topic Creator

Forum posts: 120 Member since: 11.06.2018

[solved] Stargames deposit not posted

21st Aug. 2023, at 09:04 am CEST#8

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Yes thank you have sent you my name
I feel it just not satisfying every time only to hear that I should wait 14 days and Klarna always says that I should contact you ... then I ask you if I should send transfer picture comes back only wait 14 days goes automatically ... they see now themselves that I am very active with you

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Experienced

Toastbrot

Forum posts: 367 Member since: 08.10.2020

[solved] Stargames deposit not posted

21st Aug. 2023, at 11:54 am CEST#9

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I had the same problem months ago with a Klarna Deposit at StarGames. I think since the money is with the payment Provider, it is logical that it takes a few days. Got my deposit credited after about 8-10 so you will get it definitely. You just have to be patient

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Elite

Donnie

Forum posts: 3.320 Member since: 07.10.2021

[solved] Stargames deposit not posted

21st Aug. 2023, at 12:00 pm CEST#10

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Ridiculous to wait 8-10 days. In all the years it has happened to me so 5-6 deposits were not posted directly to the player account. Within 24 hours, however, I had my funds either on the player account or has been booked back to the payment method

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