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# Other Casinos #: Stalling Machance - casino

Topic created on 27th Oct. 2022 | Page: 1 of 1 | Answers: 7 | Views: 886
M****6
Hey, I'm completely new here in your forum - so a big sorry if I violate any rules with the way of creation, but I'm unfortunately a little desperate - so I turn to you .
It's about the following: I actually play for several years in Machance casino (and also in the partner casinos vegasplus & unique) and never had any problems with payouts (even if the identity check is more than just tedious)...but this time everything seems to be different ....The beginning has already made a new Verification of my address, which has dragged on forever, but then after almost 10 days but turned to positive and was accepted! Then I have 9.10 my payout request can make (normally 3-5 days is in the AGB's)...after 5 days I asked then times and was put off on beginning of next week...the next week came and another employee of the livechat explained to me that it is because I have to wait longer, because I have a too high "payout ratio" (means apparently, that I have paid out more than deposited)...that per se I find already cheeky - but ok...pass 5 days later I wanted to ask again, I see the payout (1500 euro) again on my casino account - and after quite excited demand I got the explanation "technical error" - please apply again...Without further explanation and despite great skepticism on my part I have on 20.10 again a withdrawal requested...Now I was today - the 27.10 - again in the Live Chat and got the "explanation" that the casino has changed the bank and it therefore takes longer...without specifying how long "longer" means...For me it turns out quite clearly a stalling tactic...my question to you would now be: Can you help me? Or tell me how I can proceed? I am really at the end with my Latin and know from buddies that you can often be a good advice or possibly even directly helpful! Please for your support, glg thomas

Info from Caro: The user already had an account on GJ and I asked him to continue writing with his old account.

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Anonym
Meal and first welcome here ..

Just asked google what the net has to say about Machance (and the other casinos of the group), and tada, casinoguru says "bad reputation" and warns explicitly about what you wrote, namely the profit limit, even if no bonus was used

Already pretty tough stuff..

Here no one will be able to help you, I in your place would first alarm at casinoguru and open there nen case against the casino

Otherwise, of course, you still have the way over the competent supervisory authority, but until there what happens... Well. Takes just quite a long time, so: Try first about casinoguru.

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M****6
Ok cool, that helps me vl already on! Has anyone vl already made experience in such a case nen lawyer to switch on, since officially sends a payment claim? Or does that cost more than it brings?

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gamble1
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MJ30666 wrote on 27.10.2022 at 13:28: Ok cool, that helps me vl already! Has anyone vl already made experience in such a case nen lawyer to switch on, there officially sends a payment claim? Or does that cost more than it brings?

Experience shows that this brings nothing because the providers are usually not available and playing in the casinos is also illegal

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M****6
That is, I can paint my money on me? Or is there any way to get my money there?

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gamble1
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MJ30666 wrote on 27.10.2022 at 14:01: Say my money I can paint on me? Or is there any way to get my money there?

As Antiheld wrote above your best option in this case is Guru because GJ can't really help you here because the casino is not listed here so maybe negative pressure will help you get your money

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M****6
Ok, yes I have already created a case anyway! Let's see what comes out...I'm just afraid that I'll have to stamp it as "life experience"

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gamble1
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MJ30666 wrote on 27.10.2022 at 14:55: Ok, yes I have already created a case anyway! Let's see what comes out...I'm just afraid that I'll have to label it as "life experience"

Most people here had to do that once even if it's stupid but for the future it's best not to accept every offer the few free spins where the stores give you are usually paid very expensive

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