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# Other Casinos #: Split Aces Casino denies payout over €3,550

Topic created on 13th Dec. 2018 | Page: 1 of 1 | Answers: 7 | Views: 2,797
m****e

Split Aces Casino denies payout over €3,550

13th Dec. 2018, at 06:58 am CET#1
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Hello,

after I had a similar problem with Casumo half a year ago, which I was able to solve with your help, it has now hit me at Split Aces Casino. I was aware in advance that a license in Curasao and a 5-day deadline for processing withdrawals do not speak for the casino, but------.

Anyway, after making a few deposits, all documents for Verification I had submitted in advance, I had a lot of luck one evening playing roulette. After depositing €100 via my Visa Card, my account balance was over €4000 after a few hours, so I requested a withdrawal for €3,550 and still had €500 in my account, which I gambled away over the next few days to get through this stupid 5-day processing period. After my withdrawal request, I received a message from the live support that I would receive an email from my VIP account manager after 5 days. Already here I had a bad feeling.

So it came as it had to come. I received an e-mail stating that I had violated the bonus conditions and that my entire balance had been withdrawn. I then contacted support and asked for clarification, since I had not claimed any bonus at the time of my last deposit. So I was able to clear up this argument in contact with my VIP support person. Now Split Aces brought out the next club. Because I had bet > 30% of my last Deposit on Roulette, I am considered a high-risk player who has violated the terms and conditions with his bets

I am annoyed with myself, because I had looked at the bonus conditions in advance, but had read over this passage. In fact, it is anchored there that the casino can freeze the entire balance if this condition is violated

Now my question, do I have any chance to get my money or do I have to tick off my win

I like to gamble, it's just my nature, and I can accept losses, but all the pitfalls of OC when it comes to payouts are getting on my nerves.

There are certainly better casinos than Split Aces, but still be careful and look in advance the terms and conditions not only superficially, like me, but exactly.

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DieBlackjackBros
Rookie

Split Aces Casino denies payout over €3,550

13th Dec. 2018, at 07:49 am CET#2
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Create a complaint at AskGamblers, but estimate your chances as low.
Self-made suffering so I can at least feel little sympathy for you, you already knew in advance....

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m****e

Split Aces Casino denies payout over €3,550

13th Dec. 2018, at 08:43 am CET#3
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Not quite right. I had a close look at the bonus conditions beforehand and thought that I was on the safe side. But I'm really not interested in your pity.

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upola
Legend

Split Aces Casino denies payout over €3,550

13th Dec. 2018, at 09:08 am CET#4
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But you can not do more than DieBlackBros has written to you.
There are no Curacao casinos listed in this forum, so no mod can help you here.

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upola
Legend

Split Aces Casino denies payout over €3,550

13th Dec. 2018, at 09:11 am CET#5
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You should give Curacao casinos a wide berth in the near future.

This post has been translated automatically

m****e

Split Aces Casino denies payout over €3,550

13th Dec. 2018, at 09:21 am CET#6
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Thanks Upola, I had simply read over the crap betting limits. I also did not know so far from other casinos.

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upola
Legend

Split Aces Casino denies payout over €3,550

13th Dec. 2018, at 09:41 am CET#7
1 Like

Liked this post: Avatar von Matthias Matthias
Sorry for you.
3500 euros is a lot of money.
Here are almost 100 casinos listed.If you look out there a few casinos, you are 99% on the safe side.
And should there be problems against, you can help a mod usually further.

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Anonym

Split Aces Casino denies payout over €3,550

13th Dec. 2018, at 04:16 pm CET#8
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Understand but also some people do not, you pfeffert in dubious casinos 500 euros or more pure, wins 4000 euros and then wonder that these do not pay. Why not make the effort to go through the listed casinos and experiences of the users? Except an MGA complaint or ASK gamblers, you can do relatively little. Defacto you are entitled to your money but Curacao licenses... many can write a book about it.

This post has been translated automatically

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