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# Other Casinos #: Spinup Casino does not pay out the win! 30% rule?

Topic created on 25th Nov. 2019 | Page: 1 of 1 | Answers: 2 | Views: 1,118
Mannuscheit

Spinup Casino does not pay out the win! 30% rule?

25th Nov. 2019, at 04:10 am CET#1
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Moin....so I had yesterday for me incomprehensible conversation with a VIP manager from spinup Casino. I have deposited there on 14.11. 25€ (Without bonus use) and won in a slot game 800€. 700€ I wanted to be paid out. As usual, submitted all documents for Verification and waited. After a week times asked nicely when I can expect the payout...then came but only such an incomprehensible sentence about because I can not with 25 € 700 € win Auszahlen lassen?! Hä???? There was a sentence like "Stakes that are greater than or equal to 30% of the Deposit value? ... .would not go because ireguläres game? I had so never....vorallem are the 700€ now just gone! Can you please give me tips on how I should act now? Would be very grateful
Mfg
Marco

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v****2

Spinup Casino does not pay out the win! 30% rule?

25th Nov. 2019, at 04:37 am CET#2
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on the one hand you have made the worst possible choice with the spinup casino
choice...gametech platform casinos are known for:
slow payments. non payments. non responsive customer service

on the other hand you have accepted the terms & conditions
so if you made spins with 7.50€ or more
then even in a reputable store there would be nothing to do...

This post has been translated automatically

Mannuscheit

Spinup Casino does not pay out the win! 30% rule?

25th Nov. 2019, at 07:12 am CET#3
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Yes but should you be fobbed off so easily? They called me directly and asked in which casino you can win 700€ with 25€ bet😅😅...I said I have once with 20€, 2700€ get payout within 1 week

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