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# Other Casinos #: Spinland stuck win

Topic created on 15th Jan. 2019 | Page: 1 of 1 | Answers: 4 | Views: 1,715
Adeedis
Servus

I need your help;)
1-2 weeks ago I was on Spinland on the road...

Long story short, I started to play super hot fruits and my bet was 1€, after a super win I started to play with the feature.

Good 4€ bet in the feature let's try it out.
Pair of spins made and my win increased further and further to about the 100€.

Suddenly there was "apparently" a connection problem and I was kicked out of the game while I was in the feature. Okay new try to come in but nothing is, can happen times.

Tried again and again, cookies etc deleted but nuller.

Contact taken with the Live Chat, problem described, several times get the same answer 😂 Contact by email and with screenshots etc.. But so far still no success! I am constantly put off quasi and always get to hear the same and they just do not want to help me so I have at least the feeling

I had to repeat myself several times with the words in the emails because I was asked several times the same!? Does not make sense.

Yes and my win is stuck, I can not get it, on kulanz or honesty is apparently also no value, to care intensively about the problem is probably not made I have the feeling.


About tips I would be very pleased!

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Gratler
Amateur
Have you ever tried with another browser?
Other device, possibly mobile?

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Adeedis
Internet Explorer, Firefox, Opera and chrome on the computer, with the android too.

On none of the above it shows function.

In another casino example, the slot works...
Funny but that the practice mode at spinland shows function but the real money mode does not 😑

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Simbda
Top Member
Adeedis wrote on 01/15/2019 at 19:54: Internet Explorer, Firefox, Opera and chrome on the computer, with the android too.

On none of the above it shows function.

In another casino Bsp. works the slot...
Funny but that the practice mode at spinland shows function but the real money mode does not 😑

🤔 I had that at Vera&John times there the game in the free games just stopped and went no further..freeze frame. I have also tried everything but it remained so. The chat has the game then locked and a few days later the win was booked.but if they do nothing that's weird. 🤔

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Uschele1982
Hey, I have exactly the same problem at bwin it started and at the partner of which partyslots.de was then the same problem occurred. Do you think that this can not be a coincidence?
At bwin I have just before the connection problem made a screenshot where 67 euros were in the feature game, 2-3 rounds later I could no longer darein and there was something with 99 euros what I can not prove. I honestly do not care, because I can do nothing anyway, if nothing is done there. Waiting for 3 weeks for an answer from the "special department". I have tried everything. No matter if with cell phone, laptop, other cell phone, 4 different browsers, NOTHING happens. The game simply stops just before the complete construction of the page and there is nothing for hours....

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