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# Other Casinos #: [solved] Sven-Play no recommendation. Despite MGA long payout and small limits.

Topic created on 19th Mar. 2021 | Page: 1 of 2 | Answers: 12 | Views: 3,803
Anonym
Sven-Play I can clearly not recommend! And for the following reasons :
Deposited 4x100 € and now have an amount of 2800€ on the account. I had to verify before a withdrawal can even be requested. Okay the thing within 24 hours but a confirmation by mail did not come.
Then requested 1000€ 2 days ago and I'm still waiting for approval. Sven-Play is one of those filth providers where the money is apparently at least 3 days pending... so the player of course goes nibbling again, what else.
In the terms and conditions there is no mention of a monthly withdrawal limit and/or a limit per transaction as well as 72 hours waiting... or it's so hidden that I didn't see it
Then the withdrawal limit is 1000€ per transaction. So that means I can wait 3-4 days for my 1000€ and then another 3-4 days for the other 1000€ and then another 3-4 days for the remaining 800€. The whole game can thus drag on for 10-14 days. Whether they pay out at all on the weekend I do not know yet.
The next point : Monthly payout limit of 5.000€ . So all in all absolute misery!

There are definitely smaller casinos that pay out via Trustly within a few hours and have much higher limits.
Too bad I did not thoroughly inform myself beforehand. But I hope that the money will be paid out gradually anyway!

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Anonym
Update : I was just "chatting" to ask what about my first payout which is now pending 48 hours....
here is a short excerpt:


03/19/2021 12:36:20PM : "Hi. Do they process withdrawals on weekends?"




3/19/2021 12:38:14PM System: "Let me explain this to you, please."

03/19/2021 12:38:20PM System: "usually no."

03/19/2021 12:38:46PM system: "but we have a lot of requests, so we're all trying to do our best to complete the process."


03/19/2021 12:39:42PM System: "To be honest, you'll have to wait until Monday for it."

03/19/2021 12:39:55PM System: "Not because we have a delay."

03/19/2021 12:40:31PM System: "doing that, for example, if we complete the payment on Sunday, Sunday is not working day for your bank I think."



03/19/2021 12:41:45PM : "No this is not a working day. I would only be interested in when the payout will be released by you. I have another 2000€ credit and would like to pay out the money of course

03/19/2021 12:42:08PM : "And I can't request another 1000€ until a withdrawal is done"


03/19/2021 12:43:23PM System: "To be honest, you need to contact us on Monday to review the request through the appropriate department."


3/19/2021 12:44:39PM : "Why do I have to contact the department separately? I thought my €800 payout is processed automatically and I just have to wait for it?"



03/19/2021 12:47:09PM System: yes that's true of course . "I suggest to you that because we can have a quick response, but anyway."





03/19/2021 12:48:46PM : "Well, by Monday, the 72 hours will be long gone anyway. It's already been 48 hours today. Or does it take even longer like 3 days? Other casinos make it in a few hours "







03/19/2021 12:49:25PM
System: "to be honest, I have no idea about other casinos sir."



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Hidaruma
Top Member
I have his time € 3,000 at Campeonbet (Same company) on the clock had. Long story short, I gambled it all away, because even my first withdrawal of 1,000 € was not processed after more than 72 hours. During the week mind you.

May sound stupid, but rather quickly away with the money and the casino, before I wait a month for 3 payouts. Was so my train of thought at the time.

Already alone these terrible translations, the service chat you there around the ears haut.

My Tip: Find a decent casino and stay there. Everything else is usually associated with headaches.

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Anonym
So wait until Monday or Tuesday. With a little luck, a verification+ is still required and everything takes even longer
But I won't do you that favor. I will not go to the money, but pay out everything little by little. And if it should take 3 weeks I don't care. Once everything is paid out the account is completely closed and tschüüüssi.

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Hidaruma
Top Member

drgerner wrote on 19/03/2021 at 18:07: So wait until Monday or Tuesday. With a little luck they will ask for a verification+ and everything will take even longer
But I won't do you that favor. I will not go to the money, but pay out everything little by little. And if it should take 3 weeks I don't care. Once everything is paid out the account is completely closed and tschüüüssi.

You have my blessing. These are dirt casinos. But I would also make a complaint about Ask Gamblers. Then they react to it.

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Anonym
Well, 72 hours are not over and I think at the beginning of the week will do something. Still no reason to complain but the whole system is filth. I can wait and I'm patient because I don't need the money right away but it's pretty annoying.
This system with the payouts delay is the last snot. Of course, this store hopes that the player again gambles away everything before it comes to payout.

Would like to play less or not at all because that is not good for the psyche in the long run, I think. Therefore, I wait patiently for the money 💰 😀

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Anonym
Update : 4 days pending. Complaint to Ask Gamblers is out. If Monday no payout comes I also complain to the MGA. Will not fackeln there for a long time...
Have a nice Sunday !

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Anonym
New update :
still nothing is paid out. The support said that in individual cases is checked exactly and the responsible department reports.
I just logged in to see if something happened and lo and behold : A window opens and I should confirm the terms and conditions before I do not I also do not come into my account.
Should I confirm? Somehow something is not going right......


Greetings

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Anonym
Yes ok confirm terms and conditions is normal now or?

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wettibernd
Expert
Dude123 wrote on 23.03.2021 at 13:10: Yes ok AGBs confirm is normal now or?

the question is: are they still the same T&Cs as when he played?

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