# Other Casinos #: [solved] Order for payment at swiss casinos (Page 2)
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[solved] Order for payment at swiss casinos
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Jubla2014
Do you want to hear an opinion, as asked in the first post, or do you just want to be told what to say?
You have now received two answers, from members who have been here for some time on the forum and also not just play since yesterday.
I can understand that it irritates you that the bonus was not automatically canceled. This is also implemented in some casinos.
Have a few days ago in the Lion Play Casino the 75-fold conversion of received freespins managed and also only at an account check in between seen that the conversion is done, but I still had to manually convert the Bonus money into real money.
If I had noticed it too late, I would have been just as annoyed as you, but just about myself.
Stay sporty...
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[solved] Order for payment at swiss casinos
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So it turns out that an employee actually took care of the case and also contacted me 2 weeks ago via email that 777.ch is trying to find a solution. then 1 week before came another email while the employee was on vacation. Unfortunately, this employee has written me a response completely with a dismissive attitude
Now I have received today fortunately, after delivery of the payment order and legal proposal by the casino manager personally, a positive response! I was charged the fees of the legal proposal, as well as the required amount on account, today I have also officially requested this for payment. Exactly in such a way it must be! That's why we have set up some rules in Switzerland, for that we are denied to play anywhere in the world, except in Swiss casinos. I had to make however with the ESBK and with force a little bit pressure, so that it came also really to the squad managers. Now the chapter has found a good end!
Conclusion: So you can really enforce your rights in Switzerland! Since the casino operators have to extend the license 1/4 yearly and such errors / disputes endanger the licensing. I am now satisfied with the situation, but am a bit in the future at a distance with the software of 777.ch, because simply much does not work as it should. END
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[solved] Order for payment at swiss casinos
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