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# Other Casinos #: [solved] NightRush - payout problem (Page 4)

Topic created on 17th Dec. 2019 | Page: 4 of 5 | Answers: 43 | Views: 7,821
Kleinkariert
Expert

[solved] NightRush - payout problem

19th Dec. 2019, at 01:50 am CET#31
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darkic1987 wrote on 12/18/2019 11:30 pm: Hi guys,

have read through the terms and conditions here again:

17.4 Maximum allowed bet in Casino and Live Casino when having an active bonus is €5 per bet/spin. Larger bets or playing on games from Group D may lead to confiscation of the bonus assets, free spins and possible winnings made with bonus money.

it clearly states confiscation of the bonus asset (in my case wins from the bonus/freeSpin), Free Spins?! and possible winnings made with bonus Money. (Winnings made with Bonus Money) I played down, so there were no wins.

Then can someone please explain to me why my balance before claiming any bonus should be affected by this rule?

All the points from the terms and conditions refer to the time after!



You can ask the ADR not us, the conditions online are partly an absurdity and almost everyone here knows that. That's why you have to read the terms and conditions and think a bit further, the rules are partly written unclearly and are also interpreted questionably by the casino. Sometimes Bonus money before real money, sometimes real money before bonus money and sometimes it is mixed.

Unfortunately, we can hardly help you in a T&C case, the only one who can is the Gamblejoe team and there mostly only if the casino is listed here. You can also try to make a complaint at Askgamblers, but actually the mentioned ADR is your contact (which you can reach at http://www.consumer-dispute.co.uk/ and there you submit one <Dispute>)</Dispute>. <Dispute>This system was introduced by the MGA relatively recently, an ADR is an intermediary between the player and the casino and is intended to facilitate the work of the MGA. The MGA is overloaded and not really willing to align the industry in the interest of the players, they have rather only money laundering prevention and revenue in mind.</Dispute>

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darkic1987
Visitor

[solved] NightRush - payout problem

20th Dec. 2019, at 02:09 pm CET#32
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Hi,

this is getting more and more interesting, they have just changed their terms and conditions where the bonus text has also changed...

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Anonym

[solved] NightRush - payout problem

25th Dec. 2019, at 07:50 am CET#33
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Can they even do it that way ?


He deposited 50 euros without bonus, made a win of 5K. so bonus-free with his own money.
Subsequently accepted a bonus and thus violated the betting rules

Now the question is, can one link existing money, which was earned with the own money HINTER with Bonus money
i hear so for the first time and klignt also not exactly Seriös


Actually, the bonus money should be deleted, and not the whole win

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upola
Legend

[solved] NightRush - payout problem

25th Dec. 2019, at 09:26 am CET#34
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As you can see, they can do that.
Whether it is legitimate or not is not important for the casino.
Whether the TE achieves with his Vescherde what, one does not know...... I think rather not.

Maybe the TE will get in touch here again.

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darkic1987
Visitor

[solved] NightRush - payout problem

25th Dec. 2019, at 03:01 pm CET#35
2 Likes

Liked this post: Anonym, Avatar von MarcT22186 MarcT22186
UPDATE

Merry Xmas Darko!

I deeply apologize for the inconvenience and had to make deep investigation!

Would like to inform you that I
Will have to revert this confiscation.

The winnings are from your 50 EUR deposit. At the point in time you used the freespins you already had a balance of 7472,22 EUR.


We apologize for the inconvenience caused!

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darkic1987
Visitor

[solved] NightRush - payout problem

25th Dec. 2019, at 03:02 pm CET#36
1 Like

Liked this post: Anonym
Just got the message ! Money is back on my balance

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M****5

[solved] NightRush - payout problem

25th Dec. 2019, at 04:42 pm CET#37
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darkic1987 wrote on 12/25/2019 3:02 pm: Just got the news ! Money is back on my balance

Hello,

glad to hear that. Registered specially to congratulate you

And from some I have the feeling that some work at the Online Casinos and tell you "bad luck" or "own fault"

He has not violated anything as said from the beginning. The 7,000 € he has won from his 50 € without bonus!

Either try to help people or leave it alone.

It can happen to any of us, then you are not happy when someone comes and says "it's your own fault" etc..

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MarcT22186
Expert

[solved] NightRush - payout problem

25th Dec. 2019, at 05:13 pm CET#38
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darkic1987 wrote on 12/25/2019 3:02 pm: Just got the news ! Money is back on my balance

But now congratulations on the win. Directly times pay out to save it from further horror.

Since was probably one too accurate at Nightrush

@Mark1985: First post and immediately a stupid 🎖️! Where did who wrote what about self blame? It brings little in such a thread only uplifting words to find, because primarily it is about finding possible pitfalls. There is then also something like, "Tough luck" and if you would read here carefully, then you would know how many threads there are here, where affected claim to have violated nothing and did not even know the terms and conditions.
Quite apart from that, your feeling is apparently quite confused...

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M****5

[solved] NightRush - payout problem

25th Dec. 2019, at 06:33 pm CET#39
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MarcT22186 wrote on 12/25/2019 at 5:13 pm
Well congratulations on the win. Directly times pay out to save it from further horror.

Since was probably one too accurate at Nightrush

@Mark1985: First post and immediately a stupid 🎖️! Where did who wrote what about self blame? It brings little in such a thread only uplifting words to find, because primarily it is to find possible pitfalls. There is then also something like, "Tough luck" and if you would read here carefully, then you would know how many threads there are here, where affected claim to have violated nothing and did not even know the terms and conditions.
Quite apart from that your feeling is apparently quite confused...

i am still of the opinion, if someone can not help / does not want to write anything about it.

Had the TE so accepted his win would be gone

For me, such people are either MA of casinos or begrudge someone nothing

Sau dummer, because I say my opinion about it? Or what does not fit you here?

The TE was 100% right!!!

I do not want to attack anyone here please do not misunderstand

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x****Y

[solved] NightRush - payout problem

25th Dec. 2019, at 06:49 pm CET#40
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Mark1985 wrote on Dec 25, 2019 at 6:33 pm
i still think if someone can't/won't help nothing to write about it.

If the TE had taken it like that his win would be gone

For me, such people are either MA of casinos or begrudge someone nothing

Sau dummer, because I say my opinion about it? Or what does not fit you here?

The TE was 100% right!!!

I do not want to attack anyone here please do not misunderstand.

here was nevertheless helped? it was told him where he must report. Just because you say how realistic the chance is to see his money? Should we tell everyone you will get your money 100%? Then he doesn't get it, and the disappointment is even greater...

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