Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: [solved] NightRush - payout problem (Page 2)

Topic created on 17th Dec. 2019 | Page: 2 of 5 | Answers: 43 | Views: 7,823
Falko
Icon

[solved] NightRush - payout problem

17th Dec. 2019, at 03:48 pm CET#11
0 Likes

Nobody has liked this post so far
This looks to me like that, the casino has deliberately you afterwards the free spins you untergejubelt with the hope thereby the win to retain can. Is already a brazen scam you pay in without a bonus play yourself up and all of a sudden there are free spins from nowhere. You think nothing of it plays the and so you are stuck in the bonus trap inside and now the casino says well you have violated the bonus conditions and the win is retained. So in my eyes the casino has speculated exactly on it, that it comes exactly the same and which are now even in the right. What do you want to do as a player now against it, they say of course now well that has violated the Maxbet rule, because he had a running bonus through these free spins. So they are now secured and you look into the tube. Really lousy what for nasty ways so some casino can come up with to escape a high payout.

This post has been translated automatically

x****Y

[solved] NightRush - payout problem

17th Dec. 2019, at 03:51 pm CET#12
0 Likes

Nobody has liked this post so far
Falko wrote on 17.12.2019 at 15:48: That looks to me so, the casino has deliberately you afterwards the free spins you untergejubelt with the hope thereby the win to retain to be able. Is already a brazen scam you pay in without a bonus play your way up and suddenly appear there free spins out of nowhere. You think nothing of it plays the and so you are stuck in the bonus trap inside and now the casino says well you have violated the bonus conditions and the win is retained. So in my eyes the casino has speculated exactly on it, that it comes exactly the same and which are now even in the right. What do you want to do as a player now against it, they say of course now well that has violated the Maxbet rule, because he had a running bonus through these free spins. So they are now secured and you look into the tube. Really lousy what for nasty ways so some casino can come up with to escape a high payout.

do you really believe what you write? d they look at every account, and think of traps for it there is certainly even a special team at each bookmaker

This post has been translated automatically

darkic1987
Visitor

[solved] NightRush - payout problem

17th Dec. 2019, at 03:54 pm CET#13
0 Likes

Nobody has liked this post so far

Falko wrote on 17.12.2019 at 15:48: That looks to me so, the casino has deliberately you afterwards the free spins you untergejubelt with the hope thereby the win to retain to be able. Is already a brazen scam you pay in without a bonus play your way up and suddenly appear there free spins out of nowhere. You think nothing of it plays the and so you are stuck in the bonus trap inside and now the casino says well you have violated the bonus conditions and the win is retained. So in my eyes the casino has speculated exactly on it, that it comes exactly the same and which are now even in the right. What do you want to do as a player now against it, they say of course now well that has violated the Maxbet rule, because he had a running bonus through these free spins. So they are now secured and you look into the tube. Really lousy what for nasty ways so some casino can come up with to escape a high payout.

i see it the same way, the key point to read out of the terms and conditions is that it is about the wins that were achieved with bonus money.

In my case it was only loss afterwards.

Is there any other situation I can turn to? It can not be that the Online Casinos set up their own rules?

This post has been translated automatically

x****Y

[solved] NightRush - payout problem

17th Dec. 2019, at 04:01 pm CET#14
0 Likes

Nobody has liked this post so far
darkic1987 wrote on 12/17/2019 3:54 PM

i see it the same way, the point also to read out of the T&Cs is that it is about wins that were achieved with Bonus Money.

In my case it was only loss afterwards.

Is there any other situation I can turn to? It can not be that the Online Casinos set up their own rules?


you have agreed to the terms and conditions, when creating your account. Likewise, with each update of the terms and conditions must be agreed again

https://Madre-online.eu

here you can also turn

This post has been translated automatically

darkic1987
Visitor

[solved] NightRush - payout problem

17th Dec. 2019, at 04:10 pm CET#15
0 Likes

Nobody has liked this post so far

Seniorfips wrote on 17.12.2019 at 16:01
you have agreed to the terms and conditions, when creating your account. Likewise, with each update of the terms and conditions must be agreed again

https://Madre-online.eu

here you can also turn

Thanks for the Tip I will do


I read in another thread that forum members have turned to the casinos
Would someone do the same for me to find envetuell a goodwill solution?

I also find it extremely unproffesionel that I have been sold 5 different stories why the payout is not carried out.
From my point of view, it should be made clear from the beginning (confeszierung) why a bonus is not paid out.

But to give me 5 different reasons is funny.

This post has been translated automatically

x****Y

[solved] NightRush - payout problem

17th Dec. 2019, at 04:16 pm CET#16
0 Likes

Nobody has liked this post so far
darkic1987 wrote on 12/17/2019 4:10 PM

Thanks for the Tip I will do


I read in another thread that forum members have contacted the casinos
Would someone do the same for me to find envetuell a goodwill solution?

I also find it extremely unproffesionel that I have been sold 5 different stories why the payout is not carried out.
From my point of view, it should be made clear from the beginning (confeszierung) why a bonus is not paid out.

But to give me 5 different reasons is funny.


contact the moderator "Caro" via pn/communicator. However, I don't think that GJ can get in contact with Nightrush, because the casino is not listed here, and therefore she probably won't have a contact person

This post has been translated automatically

darkic1987
Visitor

[solved] NightRush - payout problem

17th Dec. 2019, at 04:21 pm CET#17
0 Likes

Nobody has liked this post so far

Seniorfips wrote on 12/17/2019 at 16:16
try contacting the moderator "Caro" via pn/communicator. However, I don't think GJ can get in touch with Nightrush, since the casino is not listed here, and therefore you probably won't have a contact person

Hi, thanks a lot - wrote to caro once.


This post has been translated automatically

darkic1987
Visitor

[solved] NightRush - payout problem

17th Dec. 2019, at 04:37 pm CET#18
0 Likes

Nobody has liked this post so far

Seniorfips wrote on 17.12.2019 at 16:01
you have agreed to the terms and conditions, when creating your account. Likewise, with each update of the terms and conditions must be agreed again

https://Madre-online.eu

here you can also turn

Yes I did, but again - what would be a justifiable explanation to take my win of over 7000 before any bonus was claimed? Could have paid out just as well.


Freebets in Anspruch nehmen - 38 € win and lose everything again from the Freebet Money?

This post has been translated automatically

upola
Legend

[solved] NightRush - payout problem

17th Dec. 2019, at 04:46 pm CET#19
0 Likes

Nobody has liked this post so far
You don't have to explain this to us, we don't begrudge you your win.I can also understand your thought processes.
But the casino will certainly not get involved in anything, because you have violated the terms and conditions.
The terms and conditions are not always fair, but you have accepted them when registering.

This post has been translated automatically

derzweifel
Experienced

[solved] NightRush - payout problem

17th Dec. 2019, at 04:58 pm CET#20
0 Likes

Nobody has liked this post so far
I also think that this is not a clean practice on the part of the casino

At the same time, it is simply negligent of you to continue playing with such a win, to accept offers that suddenly bring a bonus into play and think nothing of it. The fact that there are bonus conditions to be met and that these are also relevant if you have only received a 3 euro bonus from freespins is nothing new. The casino will argue that by the bonus of freespins your entire balance became a bonus balance and then violated the Maxbet rule, with which all wins from Deposit (50€) can be retained.

I would file a complaint with the MGA in any case, but the chances are probably not particularly good

This post has been translated automatically

Hot Topics19th Dec. 2024 at 02:09 am CET

World
0
World
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately