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# Other Casinos #: [solved] KingBilly closes account after 2k win

Topic created on 19th Aug. 2021 | Page: 1 of 1 | Answers: 2 | Views: 825
si7128
Hi together,

my story: I registered yesterday at KingBilly, deposited 200 euros and received 200 euros bonus. Before playing I carefully read the bonus conditions, because I have been playing for years and did not want to do anything wrong.

I wagered the bonus and had a win of 2000 euros. Verification was quick and straightforward. Withdrawal requested, loss limit in and waited. This morning I wanted to log in and I got the message that my account is deactivated.

On inquiry in the Live Chat there was only the answer "bonus abuse" - on further inquiry what I would have done wrong or where I would have what exactly abused there was no answer and it is the right to retain the money. I definitely didn't do anything wrong, just played slots and didn't play any of the slots that were on the "forbidden list" in the bonus terms. Maybe my mistake was that I won something?

As I said, I have been playing for years and nothing like this has ever happened to me, nor have I ever been banned or suspected of bonus abusing, nor have I done anything like that.

Can someone please help me?

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si7128
Okay, that was fast. I just received the money on my Skrill account. What so a few forum posts and threats with the MGA so everything can cause...my account is still closed and I have also received no info by e-mail but I do not care, do not want to play there anyway more and the main thing I got the money

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Julian
Elite
Since the problem was solved by the thread creator, I will have to close the thread for the overview.

This thread was closed

This post has been translated automatically

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