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# Other Casinos #: [solved] Hyperino verification extremely difficult (Page 3)

Topic created on 04th Jan. 2020 | Page: 3 of 5 | Answers: 45 | Views: 10,801
Caro
Expert
Hi Herould, unfortunately we do not have the casino listed on GambleJoe and accordingly do not have a contact person from the casino. In this case I can unfortunately not mediate / help.

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B****3
So in the beginning they also acted strangely, and demanded documents.

They were accepted as if by magic within 1 minute, and then also the payment, but it took 3 days until it was on my account.

But I will not play there anymore, everything is too suspicious for me

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Anonym

Caro wrote on 07.01.2020 at 11:53: Hello Herould, unfortunately we do not have the casino listed on GambleJoe and accordingly have no contact person from the casino. In this case, unfortunately, I can not mediate / help.

Caro I thank you is sweet of you, I will already find a way.so far is radio silence, Hyperino did not yet respond to my last documents from yesterday.

Otherwise always came immediately after a few hours of stupid chatter, well I will continue to report if what arises

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Anonym

Blubbo33 wrote on 07.01.2020 at 11:58: So in the beginning they also acted funny, and demanded documents.

They were accepted as if by magic within 1 minute, and then also the payout, but it took 3 days until it was on my account.

But I will not play there anymore, everything is too suspicious for me.

Thank you Blubbo33, there are enough very good casinos.so one like Hyperino has not yet come under me, well just caught me times.

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Anonym
I received an email from Hyperino today that my account is blocked and will be reopened on 15/01, and my request is taking a little longer.
My documents that I have sent there, once again take a little longer, or what does that mean?

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Caro
Expert
Hi Herould, just contacted Hyperino's chat, of course I can't get any info on your case for privacy reasons. Nevertheless, I wanted to know in general for what reasons the Verification takes so long. They said you should write a polite email to hallo@hyperino.com and ask about the status of the verification. In some cases they look more closely and the verification takes longer in that case

Kind regards Caro

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Anonym
Thanks Caro, now I have to wait anyway until my account is reopened.
The polite write now brings nothing more, but thanks anyway for your help.

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Anonym
Hello Caro, I have a question;
My Verification is processed by hallo@wunderino.com, do you think I should contact hallo@hyperino.com and ask there?
Do you think they are better and they can do something for these problems? Is just so gone through my head.

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Kleinkariert
Expert
Herould wrote on 08.01.2020 at 18:44: Hi Caro,I have a question ;
My Verification is processed by hallo@wunderino.com, do you think I should contact hallo@hyperino.com and ask there?
Do you think they are better and they can do something for these problems? Is just so gone through my head.

That would be recommended.

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Anonym
So I soon do not know what to believe or think, hello @wunderino.com wrote to me my player account at Hyperino is locked until 15.1. and now I thought, I'll see if I'm locked, and lo and behold I came in, nothing about locked, so I do not know what that's about, do they want to scare me or kill me, I'm about to have a heart attack.Now I dare right not Hyperino an zuschreiben, who knows what happens.

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