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# Other Casinos #: [solved] https://radiocaz.com - payout cancelled - what to do?

Topic created on 04th May. 2021 | Page: 1 of 3 | Answers: 29 | Views: 5,849
Beri1962
Visitor
hi,

I wanted to withdraw 1100 euros today and now I get message from https://radiocaz.com

Dear xxxxxx,

As part of our regular payout audit, we have determined that the conditions of the casino have not been met.

Our terms and conditions prohibit wagers equal to or greater than 30% of the value of the deposit.
We have therefore cancelled your withdrawal request and removed the wins.

If you have any questions, please contact our customer support via Live Chat on our website.

Sincerely yours,
Verification Team

I have to confess that I played a game for 50 euros in the bonus game but did not want to. Since the maximum bets and the start button are close to each other, I printed by mistake on maximum bets and it was at 50 euros, I immediately stopped the game on the machine, if you click for 2 hours, this happened quickly. Since one wonders why the maximum bets button and start button place next to each other?

My question, can I do something about it?

please excuse my bad german.

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Hidaruma
Top Member
No. Just pay better attention next time.

This post has been translated automatically

bruffl
Expert
Berat wrote on 04/05/2021 at 23:04: hello,

I was going to withdraw 1100 euros today, and now I get message from https://radiocaz.com

Dear xxxxxx,

As part of our regular payout audit, we have determined that the conditions of the casino have not been met.

Our terms and conditions prohibit wagers equal to or greater than 30% of the value of the deposit.
We have therefore cancelled your withdrawal request and removed the wins.

If you have any questions, please contact our customer support via Live Chat on our website.

Sincerely yours,
Verification Team

I have to confess that I played a game for 50 euros in the bonus game but did not want to. Since the maximum bets and the start button are close to each other, I printed by mistake on maximum bets and it was at 50 euros, I immediately stopped the game on the machine, if you click for 2 hours, this happened quickly. Since one wonders why the maximum bets button and start button place next to each other?

My question, can I do something about it?

please excuse my bad german.

Did you win something on the 50€ spin. Maybe just explain the error to the support.

This post has been translated automatically

Beri1962
Visitor
No I have not made a win, I immediately quit the game. When asking for a bonus, the support was always available, but not after a win of over 2000 euros

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slotliebe89
Elite
Unfortunately, you have broken the rules. No one will be able to help you.

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Beri1962
Visitor
If you click for 3 hours , the Risk is extremely high that you miss.

Beri1962

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Hidaruma
Top Member
Are there no autospins or spins via space bar?

I don't think you'll get far with "I made a mistake".

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Beri1962
Visitor

Hidaruma wrote on 05/05/2021 at 12:57 pm: Is there no autospins or spins via spacebar?

I think with "I made a mistake" you don't get far with them

If I had played two or more times with 50 euros, you could say that was on purpose, but I immediately stopped playing on this machine.

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Beri1962
Visitor
Well if my second thread about radiocaz.com is closed, we will continue here.



Guys if you take the 400% bonus at radiocaz.com, then you have lost either way. From my 480 Euro win I only get 100 Euro. I bet they will deduct another 30 euros transfer fee.


Please note that according to our terms and conditions the maximum allowed withdrawal from a Deposit bonus for a player who has not yet reached a total deposit amount of 500 EUR is 5 times the deposit amount.
Therefore, your withdrawal request has been adjusted to 100.00 EUR and all additional wins have been cancelled accordingly.
You will be informed as soon as your withdrawal has been processed and approved.

Beri1962




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Anonym
What I really don't understand is why in the name of all that's holy is anyone playing (and paying real money) into such a shabby casino?

I get there sometimes n 2€ Gift, never deposited, but the 6-8 Deadspins, which one gets for 2€, is enough for me to never Deposit there even nen Cent. ..

And sorry, with Bonuses in the direction of 300/400/500 percent ..? Since even someone completely unbedarftes should briefly become clairaudient.

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