[solved] Duxcasino withholds payout

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Amateur

xaan2012

Topic Creator

Forum posts: 110 Member since: 20.07.2019

28th Dec. 2021, at 01:46 pm CET#1

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Nobody has liked this post so far

Hello all,

This is about unserious fraudulent behavior of Duxcasino!!!
and I am now sick and tired of it.

I have made 3 deposits a 20 euros yesterday. With the third 20 euros I have landed at Moneytrain 2 on 10 cent 360 euro hit without free spins, so in the normal game.
Then at Top Dawgs made a few bonusbuys also 10 cents, the 2en purchase then again a mega hit again 340 euros.

Have then made 600 euro payout, rest gambled away.
Then came the first email...
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Payments Team

Mon, 12/27/21 12:59 pm

Hello!

To approve your withdrawal we need you to upload the following documents:

- two screenshots of your Skrill profile: one showing your account details (address, name, account number), and the other one showing your Deposit to our casino

All of the photos and documents must be clearly visible, and your proof of address mustn't be older than 90 days.

Please upload the documents to your profile on the casino website (link below), so we can check them and verify your account.
duxcasino.com/profile/general/verification

Also, please, make sure to request a new withdrawal after uploading the requested documents.

Best regards,
DuxCasino Payments Team

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Of course I did it immediately and both screens were confirmed.
So then comes this mail.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

One of your bets is being reviewed by the provider. Don't worry, it's a standard procedure, just takes some time

Best regards,
DuxCasino Payments Team

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Of course I asked ( livechat 3 or 4 times ) how this can be, everything verified Skrill, Neteller, Bank Account, Rapid Transfer.
KAm again this answer as in the email, Provider check up etc....

And just now comes this email, where everything falls out of my face...

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Payments Team

Tue, 12/28/21 11:56 am

Greetings!

In order to verify your account and get the cashout approved, kindly upload the following documents to your Casino profile:

- the proof of deposit made on December 26, 2021 21:13 UTC has to have your name, IBAN, transaction sum, receiver's name, transaction ID, time and date.

Best regards,
DuxCasino Payments Team

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

I logged in and looked in the account Verification section and the confirmed document of my bank details is removed.

I will not put up with the behavior of this dubious, fraudulent and unresponsive casino.

GambleJoe what is going on here, on the HP of the casino you and your team rate this casino with very good.

Please help me and clear this up.

Thanks to all

This post has been translated automatically

Elite

R3hab

verified

Forum posts: 2.191 Member since: 31.08.2020

[solved] Duxcasino withholds payout

28th Dec. 2021, at 02:12 pm CET#2

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Nobody has liked this post so far

Do not pay out money
But win games host
These are the best casinos
Haha
The mail can not be read is only nen white bar

Wad say the then

This post has been translated automatically

Amateur

xaan2012

Topic Creator

Forum posts: 110 Member since: 20.07.2019

[solved] Duxcasino withholds payout

28th Dec. 2021, at 02:24 pm CET#3

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Nobody has liked this post so far

Peter8 wrote on 28.12.2021 at 14:12: Money not pay out
But win games Organize
These are the best casinos
Haha
The mail can not be read is only nen white bar

Wad say the then

Which do you mean all 3 not or only one of them? can also only put the text in

This post has been translated automatically

Elite

Julian

GambleJoe-Teamverified

Forum posts: 2.737 Member since: 11.06.2016

[solved] Duxcasino withholds payout

28th Dec. 2021, at 02:27 pm CET#4

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Nobody has liked this post so far

Hey xaan2012, I left you a message via Communicator

This post has been translated automatically

Amateur

xaan2012

Topic Creator

Forum posts: 110 Member since: 20.07.2019

[solved] Duxcasino withholds payout

28th Dec. 2021, at 02:39 pm CET#5

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Nobody has liked this post so far

Julian wrote on 12/28/2021 at 2:27pm: Hey xaan2012, I left you a message via Communicator

I sent it to you^^

This post has been translated automatically

Top Member

TWiSTeD

Forum posts: 886 Member since: 05.06.2021

[solved] Duxcasino withholds payout

28th Dec. 2021, at 02:58 pm CET#6

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Nobody has liked this post so far

Peter8 wrote on 28.12.2021 at 14:12: Money not pay out
But win games Organize
These are the best casinos
Haha
The mail can not be read is only nen white bar

Wad say the then

just like with the actions in their christmas calendar... but here nice advertising

This post has been translated automatically

Anonym

Former Member

[solved] Duxcasino withholds payout

28th Dec. 2021, at 03:07 pm CET#7

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Sher pity that threads are always closed because of ticket and editing. Allegedly because of clarity......

Dux and co give Joe apparently so much money, that it should go down again. It's really a shame what some do for money.

What was described in the other thread is simply a rip-off with system. And the group has thereby surely achon millions saved.
People are stalled with dubious excuses, because it is checked whether rin error was present.
And then here always already advertising with a few cards make, which certainly go directly back into the system.
Since one must not wonder that you are hiding on the Mafiosi island.
And even if he will get with the help of you his money, what ivh hope. It is and remains a huge mess to recommend such clubs to the users here.

Mfg

This post has been translated automatically

Rookie

Dux_Pino_Casino

Casino Manager

Forum posts: 26 Member since: 20.10.2021

[solved] Duxcasino withholds payout

28th Dec. 2021, at 03:47 pm CET#8

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Nobody has liked this post so far

Dear User,

first of all, we apologize for the inconvenience. We would like to inform you that the case has just been closed to your satisfaction.

Best regards,

The Duxcasino Team

This post has been translated automatically

Elite

Julian

GambleJoe-Teamverified

Forum posts: 2.737 Member since: 11.06.2016

[solved] Duxcasino withholds payout

28th Dec. 2021, at 03:49 pm CET#9

2 Likes

Liked this post: B****3, RiverSong

Axas420 wrote on 28.12.2021 at 15:07: Sher pity that threads are always closed because of ticket and editing. Allegedly because of clarity...... Dux and co give Joe apparently so much money, that it should go down again. It is really a shame what some do for money.

Of course, it is confusing for the forum if a member for the purpose of a complaint for a casino creates several threads at the same time and comments.

Imagine if every user would create 5 threads at the same time for every complaint.
How are we supposed to keep track of what's going on with the problem? and the same for the managers who are reading along.

But no, it must of course always have something to do with corruption and mafia.

This post has been translated automatically

Anonym

Former Member

[solved] Duxcasino withholds payout

28th Dec. 2021, at 04:18 pm CET#10

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Nobody has liked this post so far

Julian wrote on 28.12.2021 at 15:49
Of course it is confusing for the forum if a member creates and comments several threads at the same time for the purpose of a complaint for a casino.

Imagine if every user would create 5 threads at the same time for every complaint.
How are we supposed to keep track of what's going on with the problem? and the same for the managers who are reading along.

But no, it must of course always have something to do with corruption and mafia.

Why else are you hiding in Malta? Or were the taxes in Germany too high for you?

This post has been translated automatically

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