Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Slotlords does not pay out wins

Topic created on 22nd Oct. 2024 | Page: 1 of 1 | Answers: 10 | Views: 403
Mike78

Slotlords does not pay out wins

22nd Oct. 2024, at 01:14 pm CEST#1
0 Likes

Nobody has liked this post so far
Slotlords does not pay out wins

I was pretty lucky and won a lot. A total of 44k. First I was excluded from the bonus system. Then a week later my balance of 44k was set to 0 euros.

I'll copy the chat history with sem support.
Me:
My balance was 44k now at 0? What happened?
Chat:
One moment please! Thank you!

Me:
Of course

Chat:
Dear Mike, I'm sorry to inform you that the Tournament bonus you played with and won was granted to you by mistake due to technical problems. Your wins have been confiscated in this case. We apologize for any inconvenience this may have caused.
Please note that Bonuses and participation in the VIP program (receiving bonus points) are not available to you after the administration's decision, as the ratio of your bonuses to your depositors is high. You can only play for real money (deposited money), make real money bets and withdraw your wins.

As soon as we notice that your bonus rating decreases, you will be able to receive our bonuses, get new level rewards and participate in the tournaments.
thank you for your understanding!

Received email from slotlords:
Dear friend!

We are sorry to inform you that from now on you will only be able to play with real money without using bonuses.
However, this restriction is temporary: as soon as the bonus coefficient decreases, our promotions will be available again, you will be able to receive rewards for the opening levels and participate in tournaments.
Thank you for your understanding!
According to the email, I can receive rewards

Me:
That was a tournament win
And no redemption bonus or vip bonus

Chat:
According to this email, you cannot receive tournament prizes as they are also designed as bonuses. You cannot receive any bonuses at all, and as I mentioned before, you were awarded a tournament bonus by mistake due to technical problems. I'm really sorry about that. Do you have any further questions?


Me:
That's not honest
Can you please transfer my last depositors? If I can't win? Goodwill?
Transfer back


You can receive rewards for the opening levels and participate in tournaments.
According to the email it sounds different

Chat:
I'm sorry, but this is not possible as there is no reason for it. I have already provided all possible information on this topic. Since you have no further questions on other topics, I am closing this chat to assist other customers. Sorry. Please feel free to contact us with any new issues or concerns. We will be happy to help you!
We are very sorry that you were dissatisfied with our service. We are very sorry that you were annoyed. We would like to apologize for the inconvenience.
Thank you for contacting the support team.
if you have any further questions, please contact us again in the chat.
good luck and have a nice day!

Fraud in my opinion

Edit by Julian: Font color has been adjusted

This post has been translated automatically

zocker0815
Top Member

Slotlords does not pay out wins

22nd Oct. 2024, at 06:16 pm CEST#2
1 Like

Liked this post: Avatar von bigbig bigbig

Mike78 wrote on 22.10.2024 at 13:14: Slotlords does not pay out wins

I've been pretty lucky and have won a lot. 44k in total. First I was then excluded from all bonus system. Then a week later my balance of 44k was set to 0 euros.

I'll copy the chat history with sem support.
Me:
My balance was 44k now at 0? What happened?
Chat:
One moment please! Thank you!

Me:
Of course

Chat:
Dear Mike, I'm sorry to inform you that the Tournament bonus you played with and won was granted to you by mistake due to technical problems. Your wins have been confiscated in this case. We apologize for any inconvenience this may have caused.
Please note that Bonuses and participation in the VIP program (receiving bonus points) are not available to you after the administration's decision, as the ratio of your bonuses to your depositors is high. You can only play for real money (deposited money), make real money bets and withdraw your wins.

As soon as we notice that your bonus rating decreases, you will be able to receive our bonuses, get new level rewards and participate in the tournaments.
thank you for your understanding!

Received email from slotlords:
Dear friend!

We are sorry to inform you that from now on you will only be able to play with real money without using bonuses.
However, this restriction is temporary: as soon as the bonus coefficient decreases, our promotions will be available again, you will be able to receive rewards for the opening levels and participate in tournaments.
Thank you for your understanding!
According to the email, I can receive rewards

Me:
That was a tournament win
And not a redemption bonus or vip bonus

Chat:
According to this email, you cannot receive tournament prizes as they are also designed as bonuses. You cannot receive any bonuses at all, and as I mentioned before, you were awarded a tournament bonus by mistake due to technical problems. I'm really sorry about that. Do you have any further questions?


Me:
That's not honest
Can you please transfer my last depositors? If I can't win? Goodwill?
Transfer back


You can receive rewards for the opening levels and participate in tournaments.
According to the email it sounds different

Chat:
I'm sorry, but this is not possible as there is no reason for it. I have already provided all possible information on this topic. Since you have no further questions on other topics, I am closing this chat to assist other customers. Sorry. Please feel free to contact us with any new issues or concerns. We will be happy to help you!
We are very sorry that you were dissatisfied with our service. We are very sorry that you were annoyed. We would like to apologize for the inconvenience.
Thank you for contacting the support team.
if you have any further questions, please contact us again in the chat.
good luck and have a nice day!

Fraud in my opinion

Edit by Julian: Font color has been adjusted

i'll translate this into German for you:



"i am the casino, and you, you dog, have made too many wins with our bonuses, that's why we simply exclude you from it, only when you are deep enough in the red with real money deposits, you can play with bonuses again"...;)

why do you even play at such scam casinos?
i play at DAMA casinos (lukydreams, justcasino, etc.) exclusively with bonuses and am actually in the black almost everywhere and nobody excludes me, you just have to play at the right casinos

This post has been translated automatically

frapi07
Elite

Slotlords does not pay out wins

22nd Oct. 2024, at 06:25 pm CEST#3
0 Likes

Nobody has liked this post so far

zocker0815 wrote on 22.10.2024 at 18:16:

i'll translate that into German for you:



"i am the casino, and you, you dog, have made too many wins with our Bonuses, so we simply exclude you from it, only when you are deep enough in the red with real money deposits, you are allowed to play with bonuses again"...;)

why do you even play at such scam casinos?
for example, i play at DAMA casinos (lukydreams, justcasino, etc.) exclusively with bonuses and am actually in the black almost everywhere and nobody excludes me, you just have to play at the right casinos

What I would find interesting is whether I understand this correctly. The way I read it, the committee took place afterwards lol
So the player has won a large sum and afterwards the casino decides that he is excluded from bonuses. If I'm interpreting this correctly, then it's a nice loophole

This post has been translated automatically

zocker0815
Top Member

Slotlords does not pay out wins

22nd Oct. 2024, at 06:32 pm CEST#4
1 Like

Liked this post: Avatar von frapi07 frapi07

frapi07 wrote on October 22nd, 2024 at 6:25 pm:

What I would find interesting is if I understand this correctly.... The way I read it, the committee took place afterwards lol
So the player has won a large sum and afterwards the casino decides that he is excluded from bonuses. If I'm interpreting that correctly, then it's a nice loophole


of course it could be, but I think he was already excluded before that, and he had received the bonus unintentionally if that's true as the casino writes, they write technical effect but just think it went to all players and they probably made a mistake with him that he got it too xD

This post has been translated automatically

frapi07
Elite

Slotlords does not pay out wins

22nd Oct. 2024, at 06:42 pm CEST#5
0 Likes

Nobody has liked this post so far

zocker0815 wrote on 22.10.2024 at 18:32

can of course be, but I think he was already excluded before that, and he had some if that's true as the casino writes the bonus unintentionally, they write technical effect but just think it went to all players and with him they probably made a mistake that he got it too xD


Yes, that's why I'm wondering what the real state of affairs might be. I mean, without wanting to portray the TE as a liar, but here on GJ we've seen a lot over the years. But he writes that he won first and then got shut out. If that is the truth, then of course this decision is not okay and should be questioned critically. But on Guru they have a 5.8/10 rating. You can't write it often enough, but you should generally inform yourself where you play so that something like this doesn't happen

This post has been translated automatically

gamble1
Icon

Slotlords does not pay out wins

22nd Oct. 2024, at 07:51 pm CEST#6
1 Like

Liked this post: Avatar von bigbig bigbig
zocker0815 wrote on 22.10.2024 at 18:16:

i'll translate that into German for you:



"i am the casino, and you, you dog, have made too many wins with our Bonuses, so we simply exclude you from it, only when you are deep enough in the red with real money deposits, you are allowed to play with bonuses again"...;)

why do you even play at such scam casinos?
for example, i play at DAMA casinos (lukydreams, justcasino, etc.) exclusively with bonuses and i'm actually in the black almost everywhere and nobody excludes me, you just have to play at the right casinos

This is also a Dama Casino! I generally wouldn't play at casinos that exclude you from bonuses either you get a bonus or not but if you are excluded from bonuses in a store because of a few NoDep wins, that speaks for me for rather third-class casinos

This post has been translated automatically

Langhans_innen
Expert

Slotlords does not pay out wins

22nd Oct. 2024, at 08:00 pm CEST#7
0 Likes

Nobody has liked this post so far
gamble1 wrote on October 22nd, 2024 at 7:51 pm:
This is also a Dama Casino! Would generally not play at casinos that exclude you from Bonuses either you get a bonus or not but if you are excluded from bonuses in a store because of a few NoDep wins speaks for me for rather third-class casinos

Happened to me in no time at Mountberg. No more EZ bonus, no more no-deposits...the whole group. But they're not third-class, or weren't until then, in my opinion. They just treated me third class at some point

This post has been translated automatically

Donnie
Elite

Slotlords does not pay out wins

22nd Oct. 2024, at 08:15 pm CEST#8
0 Likes

Nobody has liked this post so far

Langhans_innen wrote on 22.10.2024 at 20:00:
Happened to me in no time at Mountberg. No more EZ bonus, no more no-deposits...the whole group. But they're not third-class, or weren't until then, in my opinion. They just treated me third class at some point

I have to say that I occasionally made depositors at Mountberg/Starscream, even though I didn't feel like playing, so that I wouldn't be blocked from bonuses. The free spins that you regularly receive there are great and you can also choose the payout method. In general, I've deposited often in all of their booths, but significantly less in the last six months


I don't remember when or where this was written, but I do remember that a few isolated Dama Casinos are not supposed to be reputable. I don't know which ones they are, but it has already been posted

This post has been translated automatically

Mike78

Slotlords does not pay out wins

22nd Oct. 2024, at 08:17 pm CEST#9
0 Likes

Nobody has liked this post so far
Just to clear this up. I paid in 150 euros and got a bonus. I made a really good win from this starting capital. Then I was banned from the bonus system during the tournament. I won the Tournament, of course, as I had a huge head start. The money then went into my player account. Then I wanted to withdraw some and my account balance was 0 euros. Previously I had 44k on it.

This post has been translated automatically

Langhans_innen
Expert

Slotlords does not pay out wins

22nd Oct. 2024, at 09:13 pm CEST#10
0 Likes

Nobody has liked this post so far
Donnie wrote on October 22nd, 2024 at 8:15 pm:

I have to say that I have made depositors at Mountberg/Starscream from time to time, even though I didn't feel like playing, so I don't get blocked for bonuses. The free spins that you regularly get there are great and you can also choose the payout method. In general, I've deposited often in all of their booths, but significantly less in the last six months


I don't remember when or where this was written, but I do remember that a few isolated Dama Casinos are not supposed to be reputable. I don't know which ones they are, but it has already been posted


At the time, I also deposited very regularly across the group at all the casinos and at that time the amounts were not even that small. Usually between 100 and 150 per depositor. Every now and then I took something out, every now and then I left something behind. All in all, a moderate plus, but by no means too much. I also paid out a small no Deposit here and there...- nothing groundbreaking and by no means a bonus hunter or anything like that. I think three were suddenly banned at once...The rest followed shortly afterwards. I asked a small question: "Played too much with bonuses. As soon as I deposit more and the ratio balances out again, the management may change that". But since I generally don't play without a bonus and only because of the vague hope that they'll "pardon" me again at some point, I'm not going to put huge amounts of raw into it. I don't think it would have been done with two or three Zwannis. Sure, the FS are of course a nice thing and enable some AZ without Risk, but it's not that important to me and so Mountberg and I have been going our separate ways for a long time now I think I was just a bit unlucky there and others just fish around there for years without being bothered. There are worse things.

This post has been translated automatically

zocker0815
Top Member

Slotlords does not pay out wins

22nd Oct. 2024, at 09:24 pm CEST#11
0 Likes

Nobody has liked this post so far

gamble1 wrote on October 22nd, 2024 at 7:51 pm:
This is also a Dama Casino! Would generally not play at casinos that exclude you from Bonuses either you get a bonus or not but if you are excluded from bonuses in a store because of a few NoDep wins speaks for me for rather third-class casinos

i've never heard of this before, I always mean the same...... that's not the case with them, I wrote it in brackets


This post has been translated automatically

Hot Topics23rd Nov. 2024 at 05:23 pm CET

Watch-out
0
World
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately