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# Other Casinos #: Slotlords does not pay out wins

Topic created on 22nd Oct. 2024 | Page: 1 of 1 | Answers: 0 | Views: 80
Mike78

Slotlords does not pay out wins

22nd Oct. 2024, at 01:14 pm CEST#1
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Slotlords does not pay out wins

I was pretty lucky and won a lot. A total of 44k. First I was excluded from the bonus system. Then a week later my balance of 44k was set to 0 euros.

I'll copy the chat history with sem support.
Me:
My balance was 44k now at 0? What happened?
Chat:
One moment please! Thank you!

Me:
Of course

Chat:
Dear Mike, I'm sorry to inform you that the Tournament bonus you played with and won was granted to you by mistake due to technical problems. Your wins have been confiscated in this case. We apologize for any inconvenience this may have caused.
Please note that Bonuses and participation in the VIP program (receiving bonus points) are not available to you after the administration's decision, as the ratio of your bonuses to your depositors is high. You can only play for real money (deposited money), make real money bets and withdraw your wins.

As soon as we notice that your bonus rating decreases, you will be able to receive our bonuses, get new level rewards and participate in the tournaments.
thank you for your understanding!

Received email from slotlords:
Dear friend!

We are sorry to inform you that from now on you will only be able to play with real money without using bonuses.
However, this restriction is temporary: as soon as the bonus coefficient decreases, our promotions will be available again, you will be able to receive rewards for the opening levels and participate in tournaments.
Thank you for your understanding!
According to the email, I can receive rewards

Me:
That was a tournament win
And no redemption bonus or vip bonus

Chat:
According to this email, you cannot receive tournament prizes as they are also designed as bonuses. You cannot receive any bonuses at all, and as I mentioned before, you were awarded a tournament bonus by mistake due to technical problems. I'm really sorry about that. Do you have any further questions?


Me:
That's not honest
Can you please transfer my last depositors? If I can't win? Goodwill?
Transfer back


You can receive rewards for the opening levels and participate in tournaments.
According to the email it sounds different

Chat:
I'm sorry, but this is not possible as there is no reason for it. I have already provided all possible information on this topic. Since you have no further questions on other topics, I am closing this chat to assist other customers. Sorry. Please feel free to contact us with any new issues or concerns. We will be happy to help you!
We are very sorry that you were dissatisfied with our service. We are very sorry that you were annoyed. We would like to apologize for the inconvenience.
Thank you for contacting the support team.
if you have any further questions, please contact us again in the chat.
good luck and have a nice day!

Fraud in my opinion

Edit by Julian: Font color has been adjusted

This post has been translated automatically

Hot Topics22nd Oct. 2024 at 05:01 pm CEST

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