# Other Casinos #: slotilda does not pay jackpot.15.500

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upola wrote on 10.07.2023 at 11:08: I do not see through what you write.
How much has been paid out now?

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upola wrote on 10.07.2023 at 11:08: I do not see through what you write.
How much has been paid out now?

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jeany29 wrote on 10.07.2023 at 08:54 clock: hello, I have on 1.07 in the game holmes the Jackpot with 15,500 euros won. on 2.07 wsr I then verified and it came a whole 2000 euros. with such a win you go crazy and play on high stakes. it then came on 6.07 the mail allegedly could not be made a transfer and I should the still 1000 euro left euro please pay out again. also this ksmen not. in the agbs is inside that there is eon weekly limit of 5000 euro.except are progressive jackpots. holmes is as far as i know a progressive jackpot.so instead of 2000 on 2.07 actually 13.500 should have come in. answer soe were generous the game Provider needed to transfer the money and they paid the 2000 euro out of their own pocket. now after 9 days 1000 euro are still pffen and it comes nochts more.not even a response. can someone tell me what I should do now? the game provider I contacted today. I know I was stupid as hell, but swallow I do not want to and resist. these 1000 euro I still want to have.
lg jeany

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jeany29 wrote on 10.07.2023 at 08:54 clock: hello, I have on 1.07 in the game holmes the Jackpot with 15,500 euros won. on 2.07 wsr I then verified and it came a whole 2000 euros. with such a win you go crazy and play on high stakes. it then came on 6.07 the mail allegedly could not be made a transfer and I should the still 1000 euro left euro please pay out again. also this ksmen not. in the agbs is inside that there is eon weekly limit of 5000 euro.except are progressive jackpots. holmes is as far as i know a progressive jackpot.so instead of 2000 on 2.07 actually 13.500 should have come in. answer soe were generous the game Provider needed to transfer the money and they paid the 2000 euro out of their own pocket. now after 9 days 1000 euro are still pffen and it comes nochts more.not even an answer. can someone tell me what I should do now? the game provider I contacted today. I know I was stupid as hell, but swallow I do not want to and defend myself against it. these 1000 euro I still want to have.
lg jeany

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frapi07 wrote on 07/10/2023 at 11:31: think it went like this:

TE won 15,500€. Verified and then paid out 2,000€ which arrived.
He continued to play until he still had 1,000€ on it. He now wants to cash out, but for this 1000€ they take their time. He asks here what he has to do to get these 1000€, because the casino no longer responds to his mails.

He also wonders why the casino has made the 1st payout 2,000 € and not directly 15,500, since according to the T&Cs it says that the progressive jackpots are excluded from this weekly payout limit and theoretically could have paid out the full amount. The answer from the casino does not satisfy him (they went in advance and therefore paid out only 2000€), because he continued to play and lost his money.

My personal opinion about the problem because of the 1st payout: yes, possibly they tried to delay the payout a little bit in the hope that you would gamble away your funds. That's what you did and you are surely aware that you can write off the money. After a short research I came across the following warning: " This casino has a payout limit on progressive Jackpot winnings. We think this is very unfair, as these wins are usually paid out by the game producer and it is not proper for the casino to limit these wins with a payout limit." So seems to be a known problem.

About the 1000€ problem: the casino has a Curacao license, so no one from GJ can help you. There are sites where you can file a complaint about the casino. There I would open a case and describe your case. I would also ask you to explain your case better than you have done here.

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gamble1 wrote on 10/07/2023 at 15:19:

That's how I understood it too.... one can only hope we are wrong and he didn't lose 12k

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Saphira wrote on 10/07/2023 at 15:42:

He must have lost it because he writes, with a win like that you go crazy and play on high stakes.

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Comingsoon19 wrote on 10.07.2023 at 22:52: It is clear that it was so. 1000 euros are still on the clock....but they are probably already gone.
Say....had he not been so Spielgeil or too impatient and would have waited he would certainly have gotten his 15500. As a gesture of goodwill, there were 2000 as an "advance" from the casino (that do se also not just like that, Say win of 15500 were probably ok. but must be verified by the Provider what I find okay in Jackpot play) And the 2000 there was also before he then went crazy.
So for me clear case of loss of control due to the one was too impatient.
Too bad. I also understand the displeasure. But they have also answered him and said that must be checked by the operator of the game first. Which is perfectly understandable for me.



LG

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