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# Other Casinos #: Simple Casino - Technical problem

Topic created on 27th Jun. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,855
buba2212
Rookie

Simple Casino - Technical problem

27th Jun. 2020, at 12:53 am CEST#1
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Hello all,

the following scenario took place at Simple Casino. I find the payout speed at this casino super. But now this happened, I played the game Crazy Time. Had lost 460 € before. Suddenly during the session, I could not bet anymore, so I restarted the game. Then I could no longer log in.

I immediately wrote the support but no answer. Few minutes later, was a 240x in Crazy time bonus and because I would have definitely had because I always choose the blue color. I never change my color. Support then said technical error and they can not do anything and also do not know when I can log back in. Can I ask for my deposits, so the 460 € or half of it???? I am not a bad loser but Crazy time is about waiting for sessions so at least you get your money back. Had there been no technical problem I would have more than my lost money

I can't help it that there were technical problems....and it's not a slot where I can just start again and play the free games.

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x****Y

Simple Casino - Technical problem

27th Jun. 2020, at 12:55 am CEST#2
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No chance that you get something, unless the casino is very accommodating and gives you a few free spins. After all, the technical failure could just as well have protected you from losses

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buba2212
Rookie

Simple Casino - Technical problem

27th Jun. 2020, at 01:00 am CEST#3
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Seniorfips wrote on 27.06.2020 at 00:55: No chance you get what, unless the casino is very accommodating and gives you a few free spins. After all, the technical failure could just as well have protected you from losses.

Of course but it has not been so. Simple Casino has replied to me and they will look at my session, how it would have gone.

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x****Y

Simple Casino - Technical problem

27th Jun. 2020, at 01:04 am CEST#4
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buba2212 wrote on 27.06.2020 at 01:00
Of course but it didn't happen that way. Simple Casino answered me and they will look at my session how it would have gone.

Right, it didn't happen that way. If it had happened that way you would have complained 0. As I said, I don't think there's much to go on, because there are too many "if" moments. Maybe you would have stopped playing before the round came. Maybe you would have used a different color. Maybe you would have taken only a small bet. Of course, you will say to yourself, no, I wouldn't have, but the casino employees can't know whether you would have done it that way. Nevertheless, good luck in the matter

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wettibernd
Expert

Simple Casino - Technical problem

27th Jun. 2020, at 09:20 am CEST#5
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Something similar happened to me at roulette. I played 2 numbers constantly with 10€, I think it was the 8 and the 32. Anyway, I was suddenly thrown out, when I could log back in I saw that 2 times in a row the 32 has come, which would have meant a win of 700€ for me on this number. I then complained to the casino but of course they can't do anything, they only buy the stream. Anyway, I got on goodwill 300 € bonus money. Could even wager at the time and bring 2500 to pay out.

If you get anything at all then as a gift or goodwill from the casino. Otherwise you have no chance.

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