Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Simple Casino - Technical problem

Topic created on 27th Jun. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,840
buba2212
Rookie

Simple Casino - Technical problem

27th Jun. 2020, at 12:53 am CEST#1
0 Likes

Nobody has liked this post so far
Hello all,

the following scenario took place at Simple Casino. I find the payout speed at this casino super. But now this happened, I played the game Crazy Time. Had lost 460 € before. Suddenly during the session, I could not bet anymore, so I restarted the game. Then I could no longer log in.

I immediately wrote the support but no answer. Few minutes later, was a 240x in Crazy time bonus and because I would have definitely had because I always choose the blue color. I never change my color. Support then said technical error and they can not do anything and also do not know when I can log back in. Can I ask for my deposits, so the 460 € or half of it???? I am not a bad loser but Crazy time is about waiting for sessions so at least you get your money back. Had there been no technical problem I would have more than my lost money

I can't help it that there were technical problems....and it's not a slot where I can just start again and play the free games.

This post has been translated automatically

x****Y

Simple Casino - Technical problem

27th Jun. 2020, at 12:55 am CEST#2
0 Likes

Nobody has liked this post so far
No chance that you get something, unless the casino is very accommodating and gives you a few free spins. After all, the technical failure could just as well have protected you from losses

This post has been translated automatically

buba2212
Rookie

Simple Casino - Technical problem

27th Jun. 2020, at 01:00 am CEST#3
0 Likes

Nobody has liked this post so far
Seniorfips wrote on 27.06.2020 at 00:55: No chance you get what, unless the casino is very accommodating and gives you a few free spins. After all, the technical failure could just as well have protected you from losses.

Of course but it has not been so. Simple Casino has replied to me and they will look at my session, how it would have gone.

This post has been translated automatically

x****Y

Simple Casino - Technical problem

27th Jun. 2020, at 01:04 am CEST#4
0 Likes

Nobody has liked this post so far
buba2212 wrote on 27.06.2020 at 01:00
Of course but it didn't happen that way. Simple Casino answered me and they will look at my session how it would have gone.

Right, it didn't happen that way. If it had happened that way you would have complained 0. As I said, I don't think there's much to go on, because there are too many "if" moments. Maybe you would have stopped playing before the round came. Maybe you would have used a different color. Maybe you would have taken only a small bet. Of course, you will say to yourself, no, I wouldn't have, but the casino employees can't know whether you would have done it that way. Nevertheless, good luck in the matter

This post has been translated automatically

wettibernd
Expert

Simple Casino - Technical problem

27th Jun. 2020, at 09:20 am CEST#5
0 Likes

Nobody has liked this post so far
Something similar happened to me at roulette. I played 2 numbers constantly with 10€, I think it was the 8 and the 32. Anyway, I was suddenly thrown out, when I could log back in I saw that 2 times in a row the 32 has come, which would have meant a win of 700€ for me on this number. I then complained to the casino but of course they can't do anything, they only buy the stream. Anyway, I got on goodwill 300 € bonus money. Could even wager at the time and bring 2500 to pay out.

If you get anything at all then as a gift or goodwill from the casino. Otherwise you have no chance.

This post has been translated automatically

Hot Topics18th Nov. 2024 at 03:38 am CET

World
0
Miscellaneous
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately