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# Other Casinos #: Rolletto does not respond to self-exclusion

Topic created on 08th Feb. 2022 | Page: 1 of 1 | Answers: 2 | Views: 904
LouAnn
Rookie
Caution, Rolletto quite skillfully ignores the request for self-exclusion due to gambling addiction. Since it is not possible to set any limits (I asked the support) I have asked for self-exclusion due to gambling addiction.
I have now asked for the 6th time for account closure with reference to Gambling addiction, but you ignore me completely and let me even further deposit.
There is no response from you.

This post has been translated automatically

t****o
LouAnn wrote on 08.02.2022 at 10:43: Caution,Rolletto quite skillfully ignores the request for self-exclusion due to gambling addiction. Since it is not possible to set any limits (I asked the support) I have asked for self-exclusion due to gambling addiction.
I have now asked for the 6th time for account closure with reference to Gambling addiction, but you ignore me completely and let me even further deposit.
There is no response from you.

Don't worry, at the latest when you win, they will take out your self-exclusion.
In such a case, if somehow possible, make a chargeback. Then you are definitely locked!

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Ichbins2018
Top Member
Why on earth would a Curacao casino comply with your request?

And please don't get me wrong here, but if you are playing from Germany, you are playing illegally.
And in this case nobody, but really nobody owes you anything...no ban, no win absolutely nothing!


Secondly,

You won't get your addiction under control with "setting up a lock here and there".
It takes a little more than a "half-hearted" approach...


What concerns the upper one,
there are also forums where you can discuss your addiction - explicitly gambling addiction.
One which I could warmly recommend to you (of course only if interested?) would be e.g. that of the FAGS - but that's just by the way.


All the best to you

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