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# Other Casinos #: Rembrandt Casino - Payout missing

Topic created on 17th Apr. 2019 | Page: 1 of 1 | Answers: 8 | Views: 2,335
Nick1895
Expert

Rembrandt Casino - Payout missing

17th Apr. 2019, at 11:40 am CEST#1
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I requested a withdrawal at Rembrandt Casino on 10/04/2018, which was approved an hour later. According to the terms and conditions, the withdrawal period is 3-5 business days, which are now overdue. Upon request, it was said in the chat that the transfer without problems durchging / was approved. After I now times at AskGamblers and various other sites have made me smart, this occurs probably felt with every 2-3 third player. Only after one opens a complaint case at AskGamblers or if necessary directly contacts the MGA (which can take weeks until you get an answer), the casino / group seemed to act. I have already created a case today at the above mentioned site. The casino has both Curacao and the MGA license. Maybe a moderator here has connections or other users have had similar experiences here. Although it is only a sum of 213.70 euros, but have and have not

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Caro
Expert

Rembrandt Casino - Payout missing

17th Apr. 2019, at 11:56 am CEST#2
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Hello Nick1895,
i would be happy to help you, but we only have contact with the casinos that are listed on our website. I mean, a SEPA transfer can take up to 2 business days, but since the deadline is already over, maybe you could contact the chat again and ask for a transfer confirmation. If that doesn't lead to anything, it might make sense to file a complaint with the MGA.

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Nick1895
Expert

Rembrandt Casino - Payout missing

17th Apr. 2019, at 12:19 pm CEST#3
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Hi Caro, thanks for the quick reply. Have already contacted there via the website and as I said opened a complaint case with AG. In hindsight, of course, you are always smarter, had you previously informed about the CasinoGruppe. However, had only the MGA logo in focus and have then played off. There were a few posts here in the forum (but I'm not sure if the casino already had the MGA license at that time). Partially, the transfers have probably taken up to 45 days (but there were also problems with the previously requested documents), which have not been requested in my case or the payment was approved directly

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Punraz
Rookie

Rembrandt Casino - Payout missing

18th Apr. 2019, at 08:16 am CEST#4
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I have the same problem with the casino winner, which also belongs to the casino group. With me it's about 1500€. The casino group should rather be put on the Blacklist to warn other players. Even if they have a MGA license. Still seem to be dubious.

Here times the other casino which belong to the group:

http://Big5Casino
http://www.24bettle.com
http://www.casinosieger.com
http://www.b-bets.com
http://www.rembrandtcasino.com

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Nick1895
Expert

Rembrandt Casino - Payout missing

18th Apr. 2019, at 09:05 am CEST#5
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How long has the process been going on for you? Yesterday in the chat it was said that the 5 days would be today (18.4) just over. Total bullshit... Yes that's right, there are probably other casinos to it. Fortunately there is the MGA license so that one is not completely lost in any case. Have you already filed a complaint with AskGamblers? It seems to be the only solution to somehow get the money. The problem occurs there really with almost everyone! It's certainly not my bank, I asked yesterday, or would have nothing to fear, because I am with my advisor on a first-name basis. Normally, this also usually takes a maximum of 1-2 days (exception times 3 days, if the money comes from Curacao). To date, certainly nothing has been transferred. The MGA itself needs weeks / months until it reacts at all. Had seen that already exist since 2013 and probably since 2018 have the MGA license. Oh yes and in the chat you can not answer, but only click on leave chat... at least with my mobile devices... is also something suspicious to me.

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Punraz
Rookie

Rembrandt Casino - Payout missing

18th Apr. 2019, at 11:38 am CEST#6
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Payment requested on 07.04. On 14.04 it was marked as approved. A day later again asked the chat, which has confirmed to me that the payout has taken place and it now takes 1-5 days until I have my money. Supposedly depends on the speed of my bank...
So today so 4 days later, is still nothing there. On Askgamblers there are numerous similar complaints about this casino group
So this seems to be the scam. First delay the identification process for a long time and then tell them that it's because of their own bank that nothing has arrived yet. They just want to pay out as late as possible. First of all, they bag the players' money and if someone wins something and wants to pay out, then they delay it as long as possible. And the hammer is that they apparently only pay out 1000€ per week. So for 4000€ you would have to wait a whole month until you have your money
I have now opened a complaint at Askgamblers. Let's see if something happens. Even if they have a MGA license, they should be blacklisted here on Gamblejoe. Are no better than a Curacao casino

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Nick1895
Expert

Rembrandt Casino - Payout missing

18th Apr. 2019, at 12:08 pm CEST#7
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Okay, so you are 4 days after me with the confirmation. I have now published my case on AskGamblers and the casino now has 4 days to justify itself. With me none were requested or the confirmation went through after 2 hours. Yes I see the same, was glad that I could cancel nothing more so that I am not tempted to continue playing. Problem is, then now first a holiday prevails, the weekend and then another holiday. Am but the strong conviction that the money has not been instructed, otherwise it would be long on my account! Hope that AG achieves success there, so far they seemed to have always made the necessary pressure there and miraculously white the players have received their money only after an open case. I could make a transfer to deepest Guatemala and even there the money would have been booked long ago. Checked again earlier, also today from said casino / group no pending payment on my account! Would be really nice if GambleJoe could take care of this casino group even if it is not yet listed. Something is completely rotten there and it is a bottomless impudence to give such a thing a MGA license, since they do not even adhere to their own terms and conditions but simply push the delays to the banks in the shoes.

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Hype80

Rembrandt Casino - Payout missing

8th Jul. 2020, at 02:38 am CEST#8
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Hi. So when I read this so, I also have my concerns slowly. With me, the payout was approved last week from Thursday to Friday shortly after 00.00 and supposedly transferred. Until today nothing. I'm going to check it out right away.

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Hype80

Rembrandt Casino - Payout missing

8th Jul. 2020, at 02:55 am CEST#9
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Hype80 wrote on 08.07.2020 at 02:38: Hello. So when I read this so, I also have my concerns slowly. With me, the payout was approved last week from Thursday to Friday shortly after 00.00 and supposedly transferred. Until today nothing. I'm going to check it out right away.

Above all, my documents are not all approved but the payment was supposedly already transferred. That stinks to high heaven.

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