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# Other Casinos #: Refusal to payout at Playmillion

Topic created on 06th Nov. 2018 | Page: 1 of 2 | Answers: 18 | Views: 4,416
Krebsfleisch
Visitor

Refusal to payout at Playmillion

6th Nov. 2018, at 08:50 am CET#1
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Hello everyone...
I have now read quite a bit but a case like mine is nowhere to be found.
I have been registered on Playmillion for some time, have often won there and never had problems with the payout. On Friday I won 1000 euros and immediately made the withdrawal request. Saturday I got an email that the withdrawal was rejected and the money is back on my player account. So I contacted the support...no reaction. So I again requested withdrawal...24 hrs later again rejected. Again Suppoert contacted but get no response from them. The chat is also never available. I must say that I had another account with playmillion, but when I log in it automatically always takes one and the same game again. But since I have no credit comes of course the message..not enough money...so I click on the " house" and schwups stands there again ...game resumed. I can try this for hours, I hang in the infinite loop. Support never got back to me, after 2 weeks I made a new account. Now on Saturday I read the terms and conditions (I've never done...Who reads it all) and now I read that you can not have 2 accounts. 🤔..can it be that I therefore do not pay out my money? I know ignorance does not protect against punishment, but I can prove that the other account hangs and can not be used...and yes of course I used the Bonuses in the new account...what do you think is there hope that I get my money? 1000 euros is a lot of money for me. Sorry for the long text 🤷♀️...LG krebsfleisch

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Rasmik12
Top Member

Refusal to payout at Playmillion

6th Nov. 2018, at 09:31 am CET#2
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I think you will not get the win, because you have more than clearly violated the terms and conditions.

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upola
Legend

Refusal to payout at Playmillion

6th Nov. 2018, at 10:03 am CET#3
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You will not get the win for sure.
I have also once hung in such an endless loop, it took 4 days until it was fixed.
The support is not the fastest.
But simply create a new account and take the bonus again, was a big mistake.
You should always read through the terms and conditions, so that something like this does not happen.
See it as a lesson.

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sippi
Expert

Refusal to payout at Playmillion

6th Nov. 2018, at 10:30 am CET#4
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Few people will read through the terms and conditions. But the fact that you simply create secondary accounts and grab the Bonuses must make you think. Everyone else would do that.


If you have problems logging in again in the future, delete the cache and cookies in your browser or try another browser and use it temporarily.

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upola
Legend

Refusal to payout at Playmillion

6th Nov. 2018, at 12:42 pm CET#5
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That with the cookies and cache delete brings nothing...also change the browser brings nothing.
I had tried everything.only from the support they can then end the game

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Scamazbird
Amateur

Refusal to payout at Playmillion

6th Nov. 2018, at 01:40 pm CET#6
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You do not need GTCs for this

In 100% of all casinos only 1 account per person, household or even address is allowed

So chop the topic off and shit on the 100 euros

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Krebsfleisch
Visitor

Refusal to payout at Playmillion

6th Nov. 2018, at 01:47 pm CET#7
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I have today the employee in the chat (which I have reached today the first time) again explained everything. I also logged into the first account again and see...still the endless loop. (for 4 months) I sent them screenshots and the employee said he passes it on and will arrange the deletion of the first account. I should verify my address again, which I did immediately. Until now, the new withdrawal request has not been rejected. I still have hope for my 1000 euros...🤷♀️

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K****t

Refusal to payout at Playmillion

6th Nov. 2018, at 01:58 pm CET#8
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I keep my fingers crossed that you get the win.
If you can prove that you were not helped the whole time, hopefully they will let you keep at least part of the win as a gesture of goodwill.

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upola
Legend

Refusal to payout at Playmillion

6th Nov. 2018, at 03:07 pm CET#9
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I do not think so.
He used the bonus again for the 2nd account.
That is bonus abuse.
I still keep my fingers crossed.

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upola
Legend

Refusal to payout at Playmillion

6th Nov. 2018, at 03:12 pm CET#10
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Krebsfleisch wrote on 06.11.2018 at 13:47 clock: I have today the mitarbeiter in the chat ( which I reached today the first time )again explained everything. Have also logged back into the first account and lo and behold...still the endless loop.( for 4 months) Have sent them screenshots and the employee said he passes it on and will arrange the deletion of the first account. I should verify my address again, which I did immediately. Until now, the new withdrawal request has not been rejected. I still have hope for my 1000 euros...🤷♀️

Here you write for 4 months and in the entrance post write 2 weeks...what is true now?

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